Application analyst Work, Jobs in Rayleigh, Ess (with Salaries)

Complaints Analyst
National Westminster Bank PLC —Southend-on-Sea
- £28,475 - £40,200 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
1d
Manufacturing Systems Business Analyst
TECNIQ —Witham
- £65,000 - £75,000 a year
- Full-time
- Microsoft Excel
- Inventory control
- ERP systems
- Free parking
- Life insurance
Quick apply
Operations Support Analyst
Ground Control —Billericay
- Full-time
- Hybrid work
- SQL
- Communication skills
- Annual leave
- Life insurance
Quick apply
11d
Data & Business Insights Analyst
Dovetail Games Ltd —Chatham
- Full-time
- Hybrid work
- SQL
- Presentation skills
- Organisational skills
Quick apply
1d
ERP System Analyst
TE Connectivity —Braintree
- Microsoft Excel
- ERP systems
- Data analysis skills
- Health & wellbeing programme
- Employee stock purchase plan
IT Support Team Leader
Stonebridge Mortgage Solutions Limited —Basildon
- Full-time
- Windows
- Supervising experience
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
Data Analyst
Skanska —Gravesend
- Data analysis skills
- SQL
- Bachelor's degree
- Bereavement leave
4d
Reporting & BI Analyst
Simarco —Witham
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
- Annual leave
Quick apply
Counter Fraud Intelligence Analyst
Medway Council —Chatham
- £32,378 a year
- Call to connect
- Microsoft Excel
- Microsoft Office
- Communication skills
8d
Chargebacks and Pricing Analyst
Henry Schein Dental (UK) —Gillingham
- Full-time
- Microsoft Excel
- ERP systems
- Data analysis skills
DATA BUSINESS ANALYST
Laing O'Rourke —Dartford
- SQL
- Agile
- AI
Graduate Analyst- CAF Bank
Charities Aid Foundation —Kings Hill
- £26,900 a year
- Full-time
- Hybrid work
5d
Service Charge Analyst
MHS Homes —Chatham
- £40,680 a year
- Full-time
- Free parking
Quick apply
12d
People Systems Specialist (Analyst) - iTrent
University of East London —London
- £53,040 - £60,752 a year
- Analysis skills
- Human resources
- APIs
10d
Bureau Data Analyst Lead
Commercial Services Group —West Malling
- £32,126.17 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Leadership
- Annual leave
- Employee discount
Quick apply
Asbestos Site Auditor
Rentokil Initial Group —Chelmsford
- £40,000 - £48,000 a year
- Full-time
- Contracts
- IT
- Annual leave
- Employee assistance programme
Quick apply
TECHNICAL ANALYST - SERVICENOW
Laing O'Rourke —Dartford
- Continuous improvement
- IT
- Communication skills
COINS SYSTEMS TESTING ANALYST
Laing O'Rourke —Dartford
- ERP systems
- IT
- Communication skills
Senior Operations FP&A Analyst
Watchfinder —West Malling
- Full-time
- Microsoft Excel
- Accounting
- Employee discount
8d
Senior Data Engineer - Reference Data (Assistant Vice President)
Jefferies & Company, Inc. —London
- Full-time
- SQL
- AWS
- Financial services

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Complaints Analyst

National Westminster Bank PLC -
Southend-on-Sea

Apply Now

Job details

Permanent | Full-time
£28,475 - £40,200 a year
1 day ago

Benefits

Annual leave

Qualifications

Complaint handling
Analysis skills
Communication skills

Full job description

Closing date for applications: 06/08/2026

Location Southend on Sea, United Kingdom

Salary £28,475 – £40,200

Job typePermanent | Contract typeFull Time

Mostly Remote

You’ll spend most of your time at home, working with your team digitally. You’ll come into an office or hub at least twice a month to collaborate with your colleagues.

Experienced

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

#R-00282835

We’re building something better

This role is in NatWest Boxed

At NatWest Boxed, we’re a high performing team that’s always on the lookout for exceptional people. We encourage an inclusive and diverse working environment, where teamwork, input and collaboration is valued no matter your level.

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Complaints Analyst

If you’re motivated and with a keen eye for detail, this is an opportunity for you to take ownership of your complaints in all areas across NatWest Boxed
You’ll be liaising with customers to understand their complaint before conducting thorough investigations and responding within timescales
In return, you’ll gain a valuable insight into our business as you work across departments and handle a variety of NatWest Boxed's customers' complaints

What you'll do

As a Complaints Analyst, you’ll deliver fair outcomes for all of your customers and give careful consideration to cases with distress or financial loss. We’re looking for someone to treat customers with sensitivity and empathy during contact in order to defuse sometimes difficult situations.
You'll also analyse trends and identify opportunities to improve customer experience, growth and efficiency.

Your day-to-day duties will include:

Handling complaints in line with internal policies and requirements, making sure that fair outcomes are reached and properly documented
Acknowledging and responding to all complaints within our SLAs and prioritising your workload to meet deadlines
Delivering your work in line with our quality standards and within our agreed processes
Maintaining responsibility for the quality of your own work
Completing relevant training and staying aware of business updates relevant to your role

The skills you'll need

To succeed in this role, you’ll be comfortable working in a fast-paced environment, with previous complaint handling experience preferred. Your excellent communication skills and listening abilities will allow you to resolve complaints sensitively and build relationships with your customers.

You’ll also demonstrate:

Experience of working cases/tasks individually and as part of a team
Good analytical skills and the ability to understand the customer’s journey and circumstances
Strong attention to detail
Strong verbal and written skills

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Please note, the presented benefits packages are based on the minimum base salary.

Tap each segment for details.

Your pay package

Your leave allowance

28 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Apply Now

Refine Your Search

application analyst jobs in rayleigh, ess

Complaints Analyst

Manufacturing Systems Business Analyst

Operations Support Analyst

Data & Business Insights Analyst

ERP System Analyst

IT Support Team Leader

Data Analyst

Reporting & BI Analyst

Counter Fraud Intelligence Analyst

Chargebacks and Pricing Analyst

DATA BUSINESS ANALYST

Graduate Analyst- CAF Bank

Service Charge Analyst

People Systems Specialist (Analyst) - iTrent

Bureau Data Analyst Lead

Asbestos Site Auditor

TECHNICAL ANALYST - SERVICENOW

COINS SYSTEMS TESTING ANALYST

Senior Operations FP&A Analyst

Senior Data Engineer - Reference Data (Assistant Vice President)

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We’re building something better

This role is in NatWest Boxed

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Your pay package

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