Our origin story
We have always believed that no-one should be isolated from learning, whatever their means or circumstance.
We work with two different isolated communities – and in the future we hope our work will reach many more. Yet our goal is always the same. To empower people through digital inclusion so they can change their lives for the better.
We hope that, like us, you believe digital inclusion can help people gain control of their lives. And by creating new opportunities for individuals, we can change our society, fix broken systems, and improve lives.
The Kings Award for Enterprise
The King's Award for Enterprise is an awards programme for British businesses and other organisations who excel within one of four categories. It is the highest official UK award for British businesses.
We are incredibly proud to have received the King’s Award for Enterprise in the category of Promoting Opportunity through social mobility in 2023, one of only 9 companies to receive the award in this category.
Business as a force for good
Coracle is a B-Corp certified business.
B-Corp certification is a rigorous, third-party verification that we meet the highest standards of social and environmental performance, accountability, and transparency.
At Coracle we are committed to balancing purpose with profit, considering the impact of decisions on our workers, customers, and the communities, and environment we operate in.
The Role
Are you an ambitious IT Support Engineer or Junior Systems Administrator looking to step up into the modern cloud-native space? We are seeking a proactive IT Systems & Automation Administrator to manage our Google-centric infrastructure while driving business efficiency through smart workflow automation, scripting, and process optimisation.
This is a unique growth role. Beyond managing our core Google Workspace and Chrome OS ecosystem, you will have the opportunity (upon successful completion of your probation) to enroll in a fully funded Level 4 AI & Automation Apprenticeship. This includes dedicated on-the-job study time to help you gain recognised qualifications and scale your technical skill set.
Key Responsibilities
- Technical Escalations & Support: Deliver 2nd/3rd line support across hardware, cloud applications, and network connectivity.
- Google Environment Administration: Manage Google Workspace end-to-end (Gmail, Drive, OU structures, permissions, and security settings).
- Automation & Scripting: Develop, deploy, and maintain scripts (Google Apps Script, GAM CLI, Python, or Bash) to automate routine IT workflows, user lifecycle management, and platform integrations.
- Chrome OS & Endpoint Management: Configure, deploy, and manage Chromebooks and Chrome OS hardware enterprise-wide via the Google Admin Console.
- Security & Network Operations: Monitor network health (TCP/IP, DNS, DHCP, Wi-Fi) and enforce robust security protocols (MFA, SSO, access policies).
- Documentation & Asset Management: Maintain accurate IT asset registers using appropriate platforms, document automated pipelines, and produce user-friendly guides and training.
What we are looking for
Essential
- Core Technical Experience: Proven track record in a 2nd Line Support, Systems Admin, or technical support role.
- Google Ecosystem Expertise: Hands-on experience administering Google Workspace and Chrome OS / Enterprise device management.
- Automation Aptitude: Demonstrated experience or a strong passion for scripting (e.g., GAM, Google Apps Script, Python, PowerShell) to eliminate manual tasks.
- Problem-Solving Mindset: A naturally analytical approach with a passion for designing smarter, faster systems.
- Communication: Clear, concise communication skills for both user support and technical documentation.
Desirable
- Experience with API integrations, webhooks, or iPaaS platforms (e.g., Zapier, Make, Workato).
- Familiarity with Google Cloud Platform (GCP).
- Experience with ticketing/helpdesk tools such as Jira or Salesforce Service Cloud.
What we offer & benefits
- Funded Career Progression: Full sponsorship for a Level 4 AI & Automation Apprenticeship post-probation, complete with allocated work hours for study and portfolio building.
- Competitive Compensation: £35,000 – £38,000 base salary, depending on experience.
- Comprehensive Perks: Company pension, Employee Assistance Program (EAP), Medical cash back scheme and free on-site parking.
How to Apply
Ready to take the next step in your IT career? Apply with your CV and a brief note highlighting your experience with Google Admin Console and any scripting or automation projects you’ve built (or are eager to learn!).
At Coracle Online, we uphold a commitment to treating all individuals with equality, fairness and respect including colleagues, candidates, clients and business partners. Our company and our clients are committed to creating an inclusive and diverse workplace where all individuals are treated with respect and dignity. We do not discriminate and welcome and encourage all applicants to apply. We are dedicated to ensuring that all candidates have an equal opportunity to be considered for employment.
We encourage candidates with disabilities to let us know about any reasonable adjustments they may require during the recruitment process or during their employment. We are committed to ensuring that all candidates and employees have an equal opportunity to succeed and will make reasonable adjustments to accommodate disabilities where possible.
GDPR Statement: Coracle Online is committed to the protection of personal data. We comply with the General Data Protection Regulation (GDPR) in our collection and processing of applicant information.
Job Type: Full-time
Pay: £35,000.00-£38,000.00 per year
Benefits:
- Additional leave
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
- Paid volunteer time
- Sick pay
Work authorisation:
- United Kingdom (required)
Work Location: In person
