Operational manager Work, Jobs in Pitstone, Bkm (with Salaries)

Night Duty Manager
Stoke Park Ltd —Slough
- Up to £52,000 a year
- Full-time
- Hotel
- Team management
- Front desk
- Free parking
- Sick pay
Quick apply
1h
Operational Resilience Manager
NHBC —Milton Keynes
- £70,000 - £90,000 a year
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
11d
Senior Operational Support Manager
TravelodgeHotels —Thame
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Hotel
- Continuous improvement
- Travel
- Employee discount
Quick apply
23h
Demand Planning Manager
Medik8 —Aylesbury
- £50,000 - £60,000 a year
- Hybrid work
- Microsoft Excel
- ERP systems
- Mentoring
- Employee discount
Quick apply
MRO Leader
Safran —Pitstone
- Full-time
- Sales
- Project management
- Continuous improvement
- Employee assistance programme
Senior Account Manager
Eckoh —Hemel Hempstead
- From £45,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Work from home
Quick apply
Operations Manager
Creative Car Park Ltd —London
- £50,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
CRM Manager
Steer —Hemel Hempstead
- £45,000 - £70,000 a year
- Full-time
- Hybrid work
- Salesforce
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Buyer
Safran —Pitstone
- Full-time
- Employee assistance programme
- Employee discount
11d
Operations Manager
Active Care Group —Thame
- Full-time
- Continuous improvement
- Team management
- Case management
- Annual leave
- Employee assistance programme
Quick apply
11d
Graduate Programme 2027: Strategy & Operations Manager
Revolut —London
- £11,600 a month
- Full-time
- Hybrid work
- English
- SQL
- Internship
Operations Manager , Print on Demand Operations
Amazon UK Services Ltd. —Dunstable
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Visitor Services Manager
The Royal Household —Windsor
- £45,000 a year
- Full-time
- Customer service
- Continuous improvement
- Travel
- Annual leave
- Employee discount
5d
Delivery Partner Manager, UKIE DPM
Amazon UK Services Ltd. —Dunstable
- Weekend availability
- Oracle
- Salesforce
- English
Parking Services Manager
North Hertfordshire District Council —Letchworth
- £49,256 - £57,142 a year
- Hybrid work
- Project management
- Contracts
- Leadership
- Flexible schedule
Area Manager
Amazon UK Services Ltd. —Dunstable
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
HOFC: Education, Skills and Work-Non-Operational
Ministry of Justice —Aylesbury
- £50,001 - £60,001 a year
- Full-time
- Hybrid work
- English
- Education
- Presentation skills
- Annual leave
Department Manager
GXO Logistics —Milton Keynes
- Up to £35,984 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
National Field Operations Manager
Powerforce —Milton Keynes
- £42,000 - £45,000 a year
- Full-time
- Management
- Presentation skills
- Annual leave
- Employee discount
Senior Facilities Manager
Absolute Taste —Bicester
- Up to £55,000 a year
- Full-time
- Maintenance
- Continuous improvement
Quick apply

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Night Duty Manager

Stoke Park Ltd
Slough

Apply Now

Job details

Permanent | Full-time | Fixed term contract
Up to £52,000 a year
1 hour ago

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Front of house supervision
Operations management
UK GDPR
Shift management
Internal department liaison
Complaint handling
Team management
Front desk
Leadership
Hotel front office operations
Hospitality management

Full job description

Job Overview:

The Night Duty Manager is responsible for overseeing the hotel’s day-to-day operations during night shifts, acting as the senior operational presence on property. Reporting to the Front Office Manager, the role ensures seamless guest experience delivery, operational efficiency, and effective interdepartmental coordination in line with Stoke Park’s five-star luxury standards.

The Duty Manager serves as a key point of escalation for guests and departments, managing service recovery, operational challenges, and team leadership across Front Office and wider hotel operations. They represent hotel management on shift, ensuring standards, safety, and service excellence are consistently upheld.

Key Responsibilities

Guest Experience & Service Excellence

Act as the senior point of contact for guests during assigned shifts, ensuring a warm, professional, and personalised experience.
Proactively monitor guest journey touchpoints (arrival, stay, departure) and intervene to enhance satisfaction and resolve concerns.
Manage guest feedback, complaints, and service recovery efficiently and empathetically, ensuring brand reputation and guest loyalty.
Maintain a highly visible presence in the lobby and guest-facing areas during peak periods.

Operational Management

Oversee the smooth running of daily hotel operations, with particular focus on Front Office, Concierge, Porters, Valet, and Guest Services.
Ensure effective communication and coordination between departments including Housekeeping, Engineering, Spa, F&B, and Security.
Support room allocation decisions, upgrades, VIP arrangements, and late check-outs in line with operational priorities.
Monitor occupancy levels, arrivals, departures, and special events to ensure operational readiness.
Deputise for the Front Office Manager when required, ensuring continuity of leadership and standards.

Team Leadership & Support

Supervise Front Office Supervisors and Assistants on shift, providing guidance, direction, and support.
Lead by example, reinforcing Stoke Park’s culture, grooming standards, and service ethos.
Deliver shift briefings and ensure clear communication of priorities, guest expectations, and operational updates.
Support training, coaching, and performance management at operational level, escalating issues to the FOM where appropriate.

Revenue Protection & Compliance

Ensure accurate handling of guest accounts, billing instructions, cash, and deposits in line with procedures.
Protect room and ancillary revenue through operational diligence and guest engagement.
Support night audit handovers and ensure any discrepancies or incidents are communicated appropriately.
Ensure GDPR compliance and confidentiality of all guest information.

Health, Safety & Security

Act as the responsible manager on duty for health & safety, fire safety, and emergency procedures.
Respond effectively to incidents, emergencies, or security concerns, following company protocols.
Ensure all team members on shift adhere to safety, security, and evacuation procedures.

General Responsibilities

Adhere at all times to Stoke Park policies and procedures, including those relating to health & safety, security, fire, first aid, and emergency response.
Ensure compliance with the Employee Handbook and all departmental standards and notices.
Be flexible to cover duty management requirements across different operational areas as required by the business.
Undertake any other reasonable duties in line with the responsibilities of the role as directed by the Front Office Manager or senior management.

Notes:

This job description outlines the key responsibilities, objectives and scope of the role as it currently stands. It is not an exhaustive list, and the postholder may be required to carry out other duties as reasonably required, including duties of a similar or related nature, in line with the needs of the business.

Hours/Week: 48 Hours – May include weekend and bank holidays.

Job Types: Full-time, Permanent, Fixed term contract

Pay: Up to £52,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Slough SL2 4PG: reliably commute or plan to relocate before starting work (required)

Experience:

5‑star luxury hotel: 5 years (required)

Work Location: In person

Apply Now

Refine Your Search

operational manager jobs in pitstone, bkm

Night Duty Manager

Operational Resilience Manager

Senior Operational Support Manager

Demand Planning Manager

MRO Leader

Senior Account Manager

Operations Manager

CRM Manager

Buyer

Operations Manager

Graduate Programme 2027: Strategy & Operations Manager

Operations Manager , Print on Demand Operations

Visitor Services Manager

Delivery Partner Manager, UKIE DPM

Parking Services Manager

Area Manager

HOFC: Education, Skills and Work-Non-Operational

Department Manager

National Field Operations Manager

Senior Facilities Manager

I want to receive the latest job alerts for operational manager in pitstone, bkm

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