Support analyst Work, Jobs in Clydebank, Wdu (with Salaries)

Transfers Operations Analyst - 12 Month FTC
Nucleus Financial —Glasgow
- £28,500 a year
- Full-time
- Hybrid work
- IT
- Financial services
- Communication skills
- Annual leave
Quick apply
9d
Performance Analyst
Scottish Power —Glasgow
- From £37,560 a year
- Microsoft Excel
- Data analysis skills
- SQL
- Annual leave
- Employee discount
Junior Data Analyst
Golden Charter Limited —Glasgow
- £28,000 a year
- Full-time
12d
Case Reviewer (Glasgow)
OFGEM —Glasgow
- £26,694 - £31,853 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Flexible schedule
9d
Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
Specialist Customer Service Advisor
Barclays —Glasgow
- £27,700 a year
- Customer service
- Administrative experience
- Banking
- Life insurance
3d
Client Service Team Leader 24/7 shift pattern
Barclays —Glasgow
- Weekend availability
- Hybrid work
- Continuous improvement
Data Insights & Impacts Analyst
OneRen —Paisley
- £25.73 - £27.05 an hour
- Temporary
Assurance and Control Analyst
Scottish Power —Glasgow
- £55,200 - £69,000 a year
- No degree
- IT
- Annual leave
- Employee discount
2d
Specialist Customer Care Advisor - Telephony
Barclays —Glasgow
- £27,700 a year
- Customer service
- Computer literacy
- Administrative experience
4d
Training Readiness Analyst (Submarine Training)
Capita —Helensburgh
- Up to £47,900 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Free parking
Senior Analyst
Nationwide Building Society —Glasgow
- £40,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Presentation skills
9d
Senior Digital Business Analyst (Salesforce Centre of Enablement)
OFGEM —Glasgow
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Azure
- Salesforce
- Presentation skills
- Annual leave
- Flexible schedule
Join the Growing Cyber Security Practice at Methods
Methods Business and Digital Technology —Glasgow
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Cyber Security Analyst - Tier 2
Gamma —Glasgow
- Weekend availability
- Hybrid work
- Computer Science
- Travel
- Communication skills
- Annual leave
- Employee discount
Quick apply
Software Asset Manager
Arnold Clark —Glasgow
- £0.01 a year
- Monday to Friday
- Hybrid work
- Management
- Supervising experience
- Contracts
- Employee discount
Quick apply
12d
Op Cyber Threat Intelligence Analyst
Scottish Power —Glasgow
- £50,000 - £63,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
3d
Business Analyst
Synapri —Glasgow
- £570 a day
- Financial services
6d
Fleet Analyst
Aggreko —Dumbarton
- Full-time
- Microsoft Excel
- Presentation skills
- Communication skills
- Annual leave
- Employee assistance programme
IT Service Desk Analyst
Terumo Aortic —Inchinnan
- £26,500 a year
- ERP systems
- Linux
Quick apply

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Transfers Operations Analyst - 12 Month FTC

Nucleus Financial -
Glasgow

Quick apply

Job details

Full-time | Fixed term contract
£28,500 a year
9 days ago

Benefits

Annual leave
Company pension

Qualifications

IT
Financial services
Communication skills

Full job description

We’re on the lookout for an Operations Analyst to join our Business Administration & Oversight team.
Integral to this role is customer service. This means being a pro at maintaining a healthy balance between delivering on our customers’ needs and expectations, while managing a dynamic and varied workload. Every day you’ll manage multiple queries all with the aim of ensuring all queries are dealt with within agreed timeframes, enabling our advisers to get the best outcome for their clients.

You’ll also have accountability for highlighting where a control could be improved and aid the design and implementation of this to ensure we best service the needs of our clients and safeguard our clients’ money. You will need to understand the consequences of all actions and manage these in line with our risk framework.

You’ll spend your time:

Servicing our clients, whether that be by applying money, handling queries, processing a transfer or handling pension queries.
Have the ability to adapt and support across the breadth of the department.
Sharing your knowledge across the user operations team and wider business.
Ensuring all user operations processes run smoothly, highlighting areas where any improvements can be implemented and improving the customer journey.

A bit about you
Your friends would probably describe you as the “super-organised” one, ridiculously well planned and someone who takes time to really understand people and their needs. You’re the type of person who asks great questions to understand expectations but can react like lightening to solve problems as they occur.

You love mentoring others and get a real kick out of encouraging the right behaviours, supporting our core values and personally demonstrating these. You’ll set the bar high on performance even when stretching for the team, creating a team environment where high performance is the norm.

We’ve always placed more importance on cultural contribution above technical ability, but we’d really like you to have/be:

Previous experience in the financial services industry and ideally working with a wrap platform.
Excellent relationship building skills.
Able to prioritise the high impact work, but never neglect the details.
Excellent communication skills – We need you to be completely comfortable representing our culture and values, with an emphasis on a speedy, friendly style.
Able to anticipate the needs of those you work with, juggling conflicting priorities.
The ability to think laterally and come up with new solutions to old problems.
Helping people makes you happy.

A little about us
We are the Nucleus Financial Platforms group and we help make retirement more rewarding. Here at Nucleus, people come first - whether it’s our colleagues, or the advisers and customers we support, we know that working in partnership and collaboration leads to the best outcomes. Together, we’ve shaped the platform to how it is today. We work hard, and we celebrate hard too.

Our ambition is to create a platform with a difference, putting the customer centre stage meant tearing up the rule book and starting from scratch. We’ve come a long way since then, but our mission remains just as focused. That’s why our culture, values, and social responsibility are things we keep at the top of our agenda – because we know they matter and have a big impact.

Our culture is one of the many things that sets us apart from the pack. We want to have an environment where our people feel that they can make a real difference, know they’ll be rewarded for their efforts and more importantly, enjoy themselves at work.

Inclusion and diversity at Nucleus
As with most things in life, who cares, wins. We really care about inclusion. For us it’s not a tick box exercise; inclusion and diversity are embedded in our culture and everything we do. It’s a commercial imperative. It isn’t about being PC. It’s about being future-relevant and durable. We owe it to ourselves and the industry to ensure we are playing our part in creating a fair, balanced and transparent financial services sector.

More diversity means broader experience, a wider set of perspectives and a better collective ability to problem-solve. And it means being more representative of customer groups, which supports areas such as product development.

At Nucleus, we offer a generous blend of benefits for the things that really matter to our people, including a non-contributory pension, bonus, enhanced parental leave, paid time off for emergencies, health and wellbeing initiatives and flexible working options.

Pay: £28,500.00 per year

Work Location: Hybrid remote in Glasgow G2 4QE

Quick apply

Refine Your Search

support analyst jobs in clydebank, wdu

Transfers Operations Analyst - 12 Month FTC

Performance Analyst

Junior Data Analyst

Case Reviewer (Glasgow)

Technical Support Analyst

Specialist Customer Service Advisor

Client Service Team Leader 24/7 shift pattern

Data Insights & Impacts Analyst

Assurance and Control Analyst

Specialist Customer Care Advisor - Telephony

Training Readiness Analyst (Submarine Training)

Senior Analyst

Senior Digital Business Analyst (Salesforce Centre of Enablement)

Join the Growing Cyber Security Practice at Methods

Cyber Security Analyst - Tier 2

Software Asset Manager

Op Cyber Threat Intelligence Analyst

Business Analyst

Fleet Analyst

IT Service Desk Analyst

I want to receive the latest job alerts for support analyst in clydebank, wdu

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