It engineer Work, Jobs in Esher, Sry (with Salaries)

Heating Industry Technical Helpdesk Engineer
Navien Ltd —Guildford
- £32,000 - £40,000 a year
- Full-time
- Plumbing
- IT
- In-person
- Employee discount
- Bereavement leave
Quick apply
Technical Support Engineer - Digital Customer Success
Grundfos —Tadworth
- Engineering
- Electrical Engineering
- Communication skills
- Annual leave
- Flexible schedule
Technical Support Engineer
DoorDash USA —London
- Remote
- Salesforce
- Analysis skills
- Mentoring
Quick apply
End User Support Engineer
Tata Elxsi —London
- Windows
- Analysis skills
- Computer networking
9d
Technical Support Engineer
Yunex Traffic —Crawley
- Overtime
- Microsoft Outlook
- Microsoft Office
- Driving
Associate Technical Support Engineer
Mimecast —London
- £40,000 - £45,000 a year
- Full-time
- Azure
- Analysis skills
- Organisational skills
20h
Technical Support Engineer - Premium Accounts, Weekend Coverage
Harvey —London
- Weekend availability
- IT
- AI
- Communication skills
3d
Energy Storage Technical Support Engineer-UK
BYD Europe —Hounslow
- Full-time
- Hybrid work
- Customer service
- Engineering
- Maintenance
Staff Technical Support Engineer
Kong —London
- Full-time
- Remote
- Mentoring
- APIs
- AI
7d
Energy Storage Technical Support Engineer
BYD Europe —Hounslow
- Overtime
- Microsoft Outlook
- Word processing
- Maintenance
End User Support Engineer
CMC Markets —London
- Full-time
- Windows
- IT
- Computer skills
3rd Line Technical Support Engineer
Spherica Business Solutions Ltd —London
- £40,000 - £45,000 a year
- 12 hour shift
- IT
- Employee discount
- Referral programme
Quick apply
Technical Support Engineer - EMEA
LaunchDarkly —London
- Remote
- Java
Quick apply
TechOps Engineer (System Administrator)
Talos Global —London
- Full-time
- Azure
- DevOps
- AWS
- Annual leave
- Employee stock ownership plan
TECHNICAL SUPPORT AND AUDIO/VISUAL ENGINEER
Tekuchi —London
- £30,000 - £40,000 a year
- Azure
- Software troubleshooting
- Windows
AI Solution Architect/ Engineer - Senior Manager
Pwc UK —London
- Full-time
- Hybrid work
- Azure
- Sales
- AWS
First Response Engineer - Service Desk - MSP
Uptime —Three Bridges
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
First Response Engineer - Service Desk - MSP
Uptime —Horsham
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Technical Support Engineer II
Delinea —London
- £45,000 - £50,000 a year
- Full-time
- English
- SQL
- Computer networking
- Employee assistance programme
- Life insurance
Technical Engineer - Technical Support Group (TSG) (Systems/Avionics)
British Airways —Heathrow
- Full-time
- Engineering
- Project management
- Bachelor's degree
2d

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it engineer jobs near esher, sry

Heating Industry Technical Helpdesk Engineer

Navien Ltd -
Guildford

Quick apply

Job details

Permanent | Full-time
£32,000 - £40,000 a year

Benefits

Company pension
Private medical insurance
Employee discount
Bereavement leave
Sick pay

Qualifications

Technical support
Plumbing
IT
Communication skills

Full job description

Job Summary
We are looking for a heating industry experienced Technical Helpdesk Engineer to join our dynamic support team. The ideal candidate will have experience in the heating and plumbing industry, enabling them to deliver exceptional technical support and customer service to our users. If you enjoy solving problems, working with a knowledgeable team, and making a real impact, we’d love to hear from you.

The Role

The Technical Helpdesk Engineer provides high-quality pre-diagnosis and post-sales support to internal and external customers across the UK and Ireland. The role combines technical problem-solving, warranty management, and communication excellence to ensure our customers receive timely and accurate assistance.

You will operate as part of the Technical Helpdesk, handling inbound calls and emails, providing remote technical support for our domestic boilers and hot water products, and supporting field engineers, service partners, and installers.

This role is office based in Guildford, (GU2) however it also opens the opportunity to work from home - depending on a location.

Key Responsibilities

Operate the Technical and Service Helpdesk, delivering high-quality technical support to customers, engineers, and internal teams.
Handle all inbound enquiries (phone and email) efficiently and professionally.
Provide pre-diagnosis and troubleshooting guidance for products both in and out of warranty.
Handle customer complaints and warranty enquiries effectively, ensuring resolutions align with company policy and warranty terms.
Support prtomotional and technical activities by ensuring system data is up to date and accurate.
Collaborate with colleagues and management to continuously improve service quality and customer satisfaction.

What We’re Looking For

Proven experience in technical support for heating products.
Strong fault-finding and diagnostic skills, boiler or heating industry experience.
Current ACS Core & Boiler certification (CCN1, CENWAT) - desirable.
Oil qualifications - advantageous.
Excellent communication and problem-solving skills.
Proficiency in IT systems and CRM tools.
A collaborative and customer-focused attitude.
Advantageous in experience of Air source heat pumps.

Benefits

Salary Range £32,000 - £40,000 (depending on experience)
Company pension (post-probation).
22 days’ holiday + bank holidays + 1 Navi Day, rising after 2 years.
Navien Choice Points
Private health insurance (after 2 years).
Performance bonus.
Opportunities for development and progression within a growing global manufacturer.
For the right candidate from outside of our region we may consider flexibility of working from home

Job Types: Full-time, Permanent

Pay: £32,000.00-£40,000.00 per year

Benefits:

Bereavement leave
Employee discount
Sick pay

Application question(s):

Do you have right to work in the UK?
Do you currently need or will you in the future need a visa sponsorship?
How many years heating engineering experience do you have?
What is your current salary?

Work Location: In person

Quick apply

Refine Your Search

it engineer jobs in esher, sry

Heating Industry Technical Helpdesk Engineer

Technical Support Engineer - Digital Customer Success

Technical Support Engineer

End User Support Engineer

Technical Support Engineer

Associate Technical Support Engineer

Technical Support Engineer - Premium Accounts, Weekend Coverage

Energy Storage Technical Support Engineer-UK

Staff Technical Support Engineer

Energy Storage Technical Support Engineer

End User Support Engineer

3rd Line Technical Support Engineer

Technical Support Engineer - EMEA

TechOps Engineer (System Administrator)

TECHNICAL SUPPORT AND AUDIO/VISUAL ENGINEER

AI Solution Architect/ Engineer - Senior Manager

First Response Engineer - Service Desk - MSP

First Response Engineer - Service Desk - MSP

Technical Support Engineer II

Technical Engineer - Technical Support Group (TSG) (Systems/Avionics)

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