Service improvement officer Work, Jobs in Sidmouth, Dev (with Salaries)

Operations Manager - Exeter EOC (INTERNAL)
South Western Ambulance Service NHS Foundation Trust —Exeter
- £57,528 - £64,750 a year
- Overtime
- Management
- Continuous improvement
- Travel
- Free parking
- Employee discount
1d
Area Planning Advisor
Forestry Commission —Humber
- £40,388 - £43,482 a year
- Full-time
- Hybrid work
- Management
- English
- Presentation skills
- Annual leave
- Employee assistance programme
9d
Safety Officer
Somerset Council —Taunton
- £32,597 - £36,363 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
- Annual leave
NRF Senior Communications and Engagement Officer - (
Natural England —Humber
- £41,550 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Employee discount
ICT Network Manager
The Spires College —Torquay
- £39,152 - £41,771 a year
- Experience working with children
- Bachelor's degree
- Computer networking
- Health & wellbeing programme
- Employee discount
Quick apply
Customer Liaison Officer
Network Plus —Torquay
- Management
- Leadership
- Communication skills
Quick apply
Customer Service Advisor - Highways
Civic Recruitment Limited —Axminster
- £19.36 an hour
- Full-time
- Hybrid work
- CRM software
- English
- Databases
Quick apply
Training Officer
Integrated Pathology Partnership Limited —Taunton
- £50,000 - £55,000 a year
- Full-time
- Continuous improvement
- Mentoring
- Training & development
8d
IT Service Manager
UK Hydrographic Office —Taunton
- £48,746 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Continuous improvement
1d
Senior Specialist, Social Science - (
Natural England —Humber
- £41,550 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Employee discount
Associate Transport Planner
City Science —Dawlish
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Master's degree
- Annual leave
- Employee assistance programme
Quick apply
4d
Environmental Health Officer (Food & Safety)
Somerset Council —Taunton
- £37,280 - £41,771 a year
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Travel
- Annual leave
Finance Business Partner (Senior Commercial Finance Manager)
PKF Francis Clark —Torquay
- Hybrid work
- Team management
- Training & development
Vulnerability Management Engineer
Met Office —Exeter
- £35,145 - £49,448 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
12d
Co-Production Lead (Adult Social Care and Housing Commissioning Service)
Somerset Council —Taunton
- £55,101 a year
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Travel
- Annual leave
3d
Social Worker - Safeguarding (Countywide) (Adults)
Somerset Council —Taunton
- £37,280 - £41,777 a year
- Overtime
- English
- Master's degree
- Supervising experience
- Annual leave
Advanced Practitioner - Social Worker - Safeguarding (Countywide) (Adults)
Somerset Council —Taunton
- £41,771 - £46,142 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Mentoring
- Annual leave
Trainee Anatomical Pathology Technologist
Torbay and South Devon NHS Foundation Trust —Torquay
- £25,760 - £27,476 a year
- Full-time
- Cleaning
- Communication skills
12d
Managing Director, Enabling Domain
Met Office —Exeter
- £130,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Leadership
- Relocation assistance
- Annual leave
Personal Assistant - (
Natural England —Humber
- £28,910 a year
- Part-time
- Hybrid work
- Microsoft Office
- Hotel
- Presentation skills
- Employee discount
4d

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Operations Manager - Exeter EOC (INTERNAL)

South Western Ambulance Service NHS Foundation Trust -
Exeter

Apply Now

Job details

Full-time
£57,528 - £64,750 a year
1 day ago

Benefits

Free parking
Company pension
Employee discount
Car scheme

Qualifications

Management
Operations management
Team leadership
Continuous improvement
Decision making
Leadership
Team management in senior healthcare role
Operations leadership experience

Full job description

Are you an experienced operational leader passionate about delivering outstanding patient care in a fast-paced environment?

We are seeking an exceptional leader to join our Emergency Operations Centre (EOC) Senior Leadership Team, leading the 999 call-answering and ambulance dispatch functions in Exeter. At the heart of England’s largest ambulance service, you will provide visible, values-led leadership to Duty Officers, ensuring the safe, effective and resilient delivery of services.

This challenging and rewarding role requires significant operational leadership experience. You will lead service performance, patient safety, workforce planning, quality improvement and operational resilience, while supporting leadership development and continuous improvement.

Working closely with colleagues across operations, governance and corporate services, you will help shape the future of 999 call-answering and ambulance dispatch. You will influence strategic decision-making, drive service improvements and ensure patients receive a timely response, maintaining the highest standards of safety, quality and professional practice.

If you are a credible and inspiring leader who thrives under pressure, values collaboration and is committed to excellence for patients and staff, we would love to hear from you.

Reporting to the Head of EOC - 999 Operations, the EOC Operations Manager is a senior leadership role responsible for the safe, effective and resilient delivery of 999 call handling and ambulance dispatch services within the Emergency Operations Centre (EOC). The post holder will provide visible leadership, ensuring high standards of operational performance, patient safety, quality, governance and people management.

The role includes line management of EOC Duty Officers and leadership of call handling and dispatch teams, promoting a culture of accountability, professional judgement and continuous improvement. The post holder will lead confidently in fast-paced environments, making decisions that balance patient safety, service performance and staff wellbeing.

As a member of the EOC Senior Leadership Team, they will support delivery of Trust objectives, EOC priorities, national standards and contractual requirements, while strengthening leadership capability and ensuring consistent, evidence-based practice focused on high-quality patient care.

The EOC Operations Manager will oversee the effective operation of their EOC, working with fellow Operations Managers to maintain standards. They will also work with the EOC Business Manager to ensure effective arrangements for health and safety, IPC, estates management and audit.

The role requires collaboration with operational colleagues, regular travel to Exeter and Bristol EOCs, and travel across the South West region as required.

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples’ lives, then we would love to hear from you.

In return we will equip you with the skills and resources you need to thrive in your role.

You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.

Benefits

Competitive NHS salary
A standard working week of 37.5 hours
Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
Pay enhancements for out of hours, shift and overtime working
Generous Pension Scheme
Career and salary progression
Car leasing scheme (this is subject to your pay not falling below the National Living Wage)
Free parking across Trust sites
Staff networks
Wide range of discounts from various organisations across the UK

For further information about this role please see the attached job description and person specification.

Alternative formats of our vacancies are available upon request to [email protected] . Accessibility statement available upon request.

Apply Now

Refine Your Search

service improvement officer jobs in sidmouth, dev

Operations Manager - Exeter EOC (INTERNAL)

Area Planning Advisor

Safety Officer

NRF Senior Communications and Engagement Officer - (

ICT Network Manager

Customer Liaison Officer

Customer Service Advisor - Highways

Training Officer

IT Service Manager

Senior Specialist, Social Science - (

Associate Transport Planner

Environmental Health Officer (Food & Safety)

Finance Business Partner (Senior Commercial Finance Manager)

Vulnerability Management Engineer

Co-Production Lead (Adult Social Care and Housing Commissioning Service)

Social Worker - Safeguarding (Countywide) (Adults)

Advanced Practitioner - Social Worker - Safeguarding (Countywide) (Adults)

Trainee Anatomical Pathology Technologist

Managing Director, Enabling Domain

Personal Assistant - (

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