Ai architect Work, Jobs in Mobberley, Chs (with Salaries)

Solutions Architect – Contact Center (Cloud & AI)
Johnson Controls —Manchester
- Computer Science
- Bachelor's degree
- APIs
Manager, Data Engineering Architect, AI & Data, Technology & Transformation
Deloitte —Manchester
- Hybrid work
- DevOps
- Presentation skills
- Agile
Technical Business Analyst, Engineering AI & Data, AI & Data Solutions
Deloitte —Manchester
- Hybrid work
- SQL
- Analysis skills
- Agile
HR & AI Systems Architect
Fortive —Manchester
- Azure
- Oracle
- DevOps
Integration & AI Automation Engineer
The Fragrance Shop —Manchester
- DevOps
- Master's degree
- AWS
- Free parking
- Work from home
Senior Data & AI Solutions Architect, Energy & Industrials, AGS Solutions Architecture Team
AWS EMEA SARL (UK Branch) —Manchester
- Full-time
- Computer Science
- Military
- Engineering
PMO Analyst
Together —Cheadle
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Employee discount
Quick apply
AI Software Engineer
BGBx —Manchester
- £65,000 - £75,000 a year
- Remote
- Azure
- Master's degree
- JavaScript
- Annual leave
- Life insurance
Quick apply
Senior Manager, Data Solution Architect, SG&A, Engineering, AI & Data, Technology & Transformation
Deloitte —Manchester
- Hybrid work
- Mentoring
- Agile
- AI
OCP Networking Architect
TechBiz Global GmbH —Manchester
- Full-time
- Doctoral degree
- English
- Master's degree
Quick apply
Manager, Data Governance, AI & Data, Technology & Transformation
Deloitte —Manchester
- Hybrid work
- Computer Science
- Engineering
- Analysis skills
Agentic Platform Architect / Systems Administrator
BGBx —Manchester
- £65,000 - £75,000 a year
- Remote
- Azure
- DevOps
- Master's degree
- Annual leave
- Life insurance
Quick apply
Software Engineer
Zellis —Manchester
- Azure
- Master's degree
- AWS
- Annual leave
Solutions Architect
Oakland —Manchester
- Hybrid work
- Master's degree
- AI
- Annual leave
- Referral programme
6d
AI Architect
Anaplan —Manchester
- Azure
- Computer Science
- Engineering
Quick apply
Senior Solutions Architect, WWPS Global Defence Partners
AWS EMEA SARL (UK Branch) —Manchester
- Full-time
- AWS
- Travel
- Leadership
10d
Senior Account Executive - AI Software Sales & professional services
MaxAccelerate —Manchester
- Full-time
- Remote
- Oracle
- Sales
- Salesforce
Quick apply
AI Solution Engineer - Manager
Pwc UK —Manchester
- Full-time
- Hybrid work
- Azure
- Sales
- AWS
Solutions Architect
Conferma —Manchester
- Full-time
- Hybrid work
- Organisational skills
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
13d
Director, Software Engineering
TrueCommerce (Coventry) Limited —Wigan
- Hybrid work
- Computer Science
- System design
- Java

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Solutions Architect – Contact Center (Cloud & AI)

Johnson Controls -
Manchester

Apply Now

Job details

Qualifications

Computer Science
IVR
VoIP
Bachelor's degree
APIs
Solution architecture
Information Technology

Full job description

Job Description

What you will do

We’re looking for a Solutions Architect to shape and evolve our global cloud contact center ecosystem.

You’ll play a key role in designing scalable, resilient, and future-ready solutions across voice, digital, and AI-driven channels. This is a highly collaborative role where you’ll work closely with business leaders, engineers, and vendors to improve customer experience and operational performance.

How you will do it

Architecture & Strategy

Design and own end-to-end architecture for our cloud contact center platform (CCaaS).
Ensure solutions are scalable, secure, and aligned with business goals.
Lead architecture reviews and guide technical decision-making.

Collaboration & Delivery

Translate business needs into practical, scalable solutions.
Partner with engineering, infrastructure, and vendors to deliver outcomes.
Support implementation planning and continuous improvements.

Innovation & Transformation

Evaluate new technologies (AI, automation, analytics, digital channels).
Identify opportunities to enhance customer and agent experience.
Contribute to the long-term roadmap and modernization strategy.

Advisory & Leadership

Act as a trusted advisor to stakeholders.
Proactively identify risks and recommend solutions.
Influence the future direction of the contact center ecosystem.

What we look for

Required

Proven track of experience in contact center solution architecture, platform design, and supporting enterprise contact center environments in multiple regions.
Hands-on experience with cloud contact center platforms (e.g. NICE – our current platform, Amazon Connect, Genesys Cloud).
Strong understanding of IVR (interactive voice response), ACD (automatic call distribution), VoIP, Omnichannel routing, and unified communications.
Experience with APIs, SIP, and integrations.
Familiarity with reporting, analytics, and workforce management tools.

Preferred

Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
Overview of cloud telephony services.
Exposure to AI, automation, or digital engagement platforms.

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

#LI-BB1

#LI-Hybrid

Apply Now

Refine Your Search

ai architect jobs in mobberley, chs

Solutions Architect – Contact Center (Cloud & AI)

Manager, Data Engineering Architect, AI & Data, Technology & Transformation

Technical Business Analyst, Engineering AI & Data, AI & Data Solutions

HR & AI Systems Architect

Integration & AI Automation Engineer

Senior Data & AI Solutions Architect, Energy & Industrials, AGS Solutions Architecture Team

PMO Analyst

AI Software Engineer

Senior Manager, Data Solution Architect, SG&A, Engineering, AI & Data, Technology & Transformation

OCP Networking Architect

Manager, Data Governance, AI & Data, Technology & Transformation

Agentic Platform Architect / Systems Administrator

Software Engineer

Solutions Architect

AI Architect

Senior Solutions Architect, WWPS Global Defence Partners

Senior Account Executive - AI Software Sales & professional services

AI Solution Engineer - Manager

Solutions Architect

Director, Software Engineering

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