Information technology manager Work, Jobs in Cheddar, Som (with Salaries)

IT Manager
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Azure
- Management
- IT
- Employee assistance programme
Quick apply
2d
Senior IT Service Manager
Office for National Statistics —Newport
- £56,861 - £66,704 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- IT
1d
IT Operations Specialist
Airbus Operations Limited —Bristol
- Full-time
- Hybrid work
- English
- Bachelor's degree
- No degree
- Free parking
12d
Commercial / Procurement Managers (all levels) – Digital and IT Solutions
Turner & Townsend —Bristol
- Full-time
- Hybrid work
- Continuous improvement
- Driving
- Contracts
Quick apply
Senior Software Licensing Specialist
Admiral —Cardiff
- Analysis skills
- Contracts
- Financial services
- Annual leave
Problem Manager
Vista Retail Support —Cardiff
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- IT
- Free parking
- Referral programme
Quick apply
2d
IT Manager
turn IT on —Bath
- £33,000 - £41,000 a year
- Full-time
- Customer service
- Computer networking
- IT
- Employee assistance programme
- Employee discount
Quick apply
Service Delivery Manager
Leonardo UK Ltd —Bristol
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- AWS
- IT
- Communication skills
- Employee discount
- Flexible schedule
1d
IT Project Manager
Frontier Resourcing —Almondsbury
- Full-time
- Azure
- Computer networking
- IT
Quick apply
3d
SME - Desk Side Services
HCLTech —Filton
- £24,420 - £46,000 a year
- Management
- English
- Organisational skills
Quick apply
Team Lead Cloud and Data Centre Services
International Baccalaureate —Cardiff
- £60,000 a year
- Full-time
- Hybrid work
Problem Manager
Babcock International —Bristol
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Agile
- Annual leave
- Employee assistance programme
Service Delivery Manager
Frontier Resourcing —Almondsbury
- Full-time
- IT
- In-person
- Communication skills
Quick apply
System Development & Application Manager
Hafod —Cardiff
- £54,000 - £58,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Software development
- IT
Data Center Critical Environment Technician Manager
Microsoft —Newport
- £44,700 - £86,500 a year
- Full-time
- Azure
- Computer Science
- Microsoft Office
Business Systems Manager
Systems Engineering and Assessment Ltd —Frome
- Up to £65,000 a year
- Call to connect
- Hybrid work
- SQL
- Leadership
- Free parking
- Annual leave
EUC Manager
Osborne Clarke —Bristol
- Hybrid work
- Azure
- Management
- Microsoft Office
IT Operations Lead (Admiral Money)
Admiral —Cardiff
- Azure
- Management
- AWS
- Annual leave
5d
Global IT Systems Manager
Buro Happold —Bath
- Analysis skills
- No degree
- Contracts
- Employee assistance programme
- Employee discount
Lead Service Desk Analyst
Rotork —Bath
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Communication skills
Quick apply

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IT Manager

SmartSearch -
Cardiff

Quick apply

Job details

Permanent | Full-time
2 days ago

Benefits

Cycle to work scheme
On-site gym
Company pension
Employee assistance programme
Private medical insurance
Paid volunteer time

Qualifications

ITIL Certification
Azure
Management
Disaster recovery
IT
Leadership
Communication skills

Full job description

SmartSearch's distinctive Anti-Money Laundering verification software protects our clients by offering the most advanced and comprehensive features available from an AML provider.

SmartSearch has grown rapidly by fostering an incredibly collaborative and supportive culture. As we continue our ambitious growth plans, we will strive to remain a truly exciting, rewarding, and unique place to work.

HOW WILL YOU MAKE A DIFFERENCE?

Reporting directly to the Director of Infrastructure and Security, the IT Manager will be responsible for leading the Service Desk and Infrastructure teams to deliver reliable, secure and high-quality IT services across the business.

The successful candidate will be expected to take ownership of day-to-day IT operations, ensure effective incident, request and problem management, maintain stable and resilient infrastructure, and drive continuous improvement across people, processes, systems and service delivery.

Please note: This role is open across our Ilkley and Cardiff offices, we are also open to candidates based between the two sites.

VARIED DAY TO DAY RESPONSIBILITIES

Lead, manage and develop the Service Desk and Infrastructure teams, ensuring clear priorities, effective ways of working and high standards of delivery.
Own the overall delivery and performance of IT operational services, ensuring they support the needs of users and the wider business.
Ensure incidents, requests, escalations and problems are managed effectively, with appropriate prioritisation, communication and follow-up.
Act as the escalation point for major incidents and service-impacting issues, ensuring timely resolution and lessons learned activity.
Oversee the maintenance, availability, security and resilience of infrastructure, systems, cloud services, networks, endpoints and back-end platforms.
Monitor and report on service performance, including ticket trends, SLAs, recurring issues, infrastructure health, risks and improvement actions.
Drive continuous improvement across IT operations, including process maturity, automation, knowledge management, documentation and operational standards.
Work closely with Information Security, Engineering, Product and business stakeholders to ensure IT services are secure, compliant and aligned to business priorities.
Support business continuity, disaster recovery, change management and operational readiness activities across IT services.
Manage relevant suppliers, support partners and technology vendors, ensuring performance, value and service expectations are met.

WHAT ARE WE LOOKING FOR IN A CANDIDATE?

Strong leadership skills, with the ability to manage, motivate and develop technical teams.
Service-focused mindset with a clear commitment to delivering a positive user experience.
Ability to prioritise competing operational demands while maintaining service quality and control.
Strong communication and stakeholder management skills, including the ability to explain technical matters clearly.
Practical problem-solving skills and the ability to manage incidents, escalations and service risks calmly and effectively.
Continuous improvement mindset, with the ability to strengthen processes, documentation, reporting and ways of working.
Good understanding of security, compliance, audit and operational resilience requirements within IT operations.

Industry standard experience

Experience managing Service Desk and Infrastructure teams within a business-critical IT environment.
Experience with IT service management practices, including incident, request, escalation, problem and change management.
Experience monitoring service performance, SLAs, user satisfaction, operational reporting and service improvement plans.
Experience supporting infrastructure operations across systems, cloud services, networks, endpoints, backup and disaster recovery.
Experience working with security teams to support vulnerability management, access control, patching, compliance and audit requirements.
Experience managing technology suppliers, support partners, licences and vendor performance.
Experience supporting onboarding, offboarding, device management and access management processes.

Beneficial qualifications & certifications (not essential)

ITIL Foundation or equivalent IT service management qualification.
Microsoft, Azure, networking, infrastructure or endpoint management certifications.
Relevant cyber security, cloud security, business continuity or operational resilience certifications.
People management, leadership or coaching qualification.

WHAT IS LIFE LIKE AT SMARTSEARCH?

We are a multi-award winning Tech company with an aspirational mentality
Some of our most recent recognitions include: named in the renowned RegTech100 list for 2025, listed in the Top 100 Fasted Growing Tech Companies by Northern Tech Awards 2024 as well as being named Technology Provider of the Year by Corporate Finance Awards 2024
We have been Great Place To Work Certified since 2022
There are excellent progression opportunities due to our growth and you will have personal development goals, regular feedback and support
We are a diverse and inclusive team committed to promoting Diversity & Inclusion and Social Responsibility. Through our DE&I group, charitable initiatives and support for local schools, we actively foster a positive Impact on our community

COMPANY BENEFITS

Our comprehensive benefit package includes:

25 days holiday rising to 30 with each year of service
Private Medical Insurance covering dental and optical
Company pension scheme
Life Assurance - 4x your annual salary
1 day paid volunteering per year
Enhanced maternity / paternity offerings
Employee Assistance Programme
Cycle to work scheme
On site gym

Quick apply

Refine Your Search

information technology manager jobs in cheddar, som

IT Manager

Senior IT Service Manager

IT Operations Specialist

Commercial / Procurement Managers (all levels) – Digital and IT Solutions

Senior Software Licensing Specialist

Problem Manager

IT Manager

Service Delivery Manager

IT Project Manager

SME - Desk Side Services

Team Lead Cloud and Data Centre Services

Problem Manager

Service Delivery Manager

System Development & Application Manager

Data Center Critical Environment Technician Manager

Business Systems Manager

EUC Manager

IT Operations Lead (Admiral Money)

Global IT Systems Manager

Lead Service Desk Analyst

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HOW WILL YOU MAKE A DIFFERENCE?

VARIED DAY TO DAY RESPONSIBILITIES

WHAT ARE WE LOOKING FOR IN A CANDIDATE?

WHAT IS LIFE LIKE AT SMARTSEARCH?

COMPANY BENEFITS

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