Technical analyst Work, Jobs in Benfleet, Ess (with Salaries)

Technical Support Analyst
Ground Control —Billericay
- Full-time
- Azure
- Windows
- Continuous improvement
- Annual leave
- Life insurance
Quick apply
2d
Analyst, Enterprise Service Desk
ABACUS —Sittingbourne
- Full-time
- Azure
- Customer service
- Windows
- Annual leave
- Employee discount
Quick apply
IT Support Team Leader
Stonebridge Mortgage Solutions Limited —Basildon
- Full-time
- Windows
- Supervising experience
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
Business Intelligence (BI) Developer & Data Analyst
Wilkin & Sons Ltd —Colchester
- £30,000 - £35,000 a year
- Full-time
- ERP systems
- Data analysis skills
- English
- Free parking
- Store discount
Quick apply
10d
Senior Technical Analyst
Braintree District Council —Braintree
- £41,145 - £45,498 a year
- Full-time
- Hybrid work
- Mentoring
- Employee discount
Operations Support Analyst
Ground Control —Billericay
- Full-time
- Hybrid work
- SQL
- Communication skills
- Annual leave
- Life insurance
Quick apply
2d
quality testing profesdional
Clarion Logic Limited —Ilford
- £42,000 - £45,000 an hour
- Full-time
- Hybrid work
- Azure
- SQL
- Analysis skills
Quick apply
2d
TECHNICAL ANALYST - SERVICENOW
Laing O'Rourke —Dartford
- Continuous improvement
- IT
- Communication skills
Primavera P6 Application Analyst
Leonardo UK Ltd —Basildon
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- Oracle
- Agile
- IT
- Flexible schedule
- Referral programme
IT Support Technician (1st/2nd Line)
FAITHORN FARRELL TIMMS LLP —Orpington
- £25,000 - £26,000 a year
- Full-time
- SharePoint
- IT
- In-person
- Bereavement leave
- Sick pay
Quick apply
10d
SAP Functional Analyst - Project Systems
Leonardo UK Ltd —Basildon
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- Oracle
- Agile
- Flexible schedule
- Referral programme
People Analytics and Insights Analyst
Cancer Research UK —London
- £30,000 - £40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- SQL
9d
Desktop Support Analyst, Charles River Development, Officer
State Street —London
- Full-time
- Computer Science
- Customer service
- Engineering
- Flexible schedule
Service Desk Support Analyst
FRP Advisory Group —Brentwood
- Full-time
- Software troubleshooting
- Customer service
- Windows
Quick apply
11d
Data Analyst
FLY TRANSPORT LTD —Dagenham
- £38,420 - £40,000 a year
- Full-time
- Microsoft Excel
- Oracle
- Data analysis skills
Quick apply
9d
System Analyst - Security, GCP Implementation, Rego Policies, London, UK
Photon —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
ERP System Analyst
TE Connectivity —Braintree
- Microsoft Excel
- ERP systems
- Data analysis skills
- Health & wellbeing programme
- Employee stock purchase plan
11d
Application Support Analyst, Charles River Development, Officer
State Street —London
- Full-time
- Oracle
- Software troubleshooting
- Java
Data Analyst – Parametric Estimator
BAE Systems —Rochester
- £40,000 a year
- Microsoft Excel
- Data analysis skills
- SQL
7d
Marketing Analyst - 6 Month Contract
Entain —London
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Business
14d

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Technical Support Analyst

Ground Control -
Billericay

Quick apply

Job details

Permanent | Temp to perm | Full-time | Fixed term contract
2 days ago

Benefits

Annual leave
Company pension
Discounted gym membership
Life insurance

Qualifications

ITIL Certification
Azure
Windows
Technical support
Continuous improvement
ITIL
IT support
Organisational skills
APIs
IT
SaaS
Communication skills
Active Directory

Full job description

Technical Support Analyst

Location: Billericay

Salary: Competitive

Contract Type: Permanent

Working Hours: 40 hours per week, Monday-Friday

Keep people connected. Learn every day. Build your IT career.

You thrive on solving technical problems, delivering outstanding customer service, and making technology work seamlessly for others. Whether you're resolving day-to-day support issues or helping colleagues get the most from new systems, you enjoy being the person people rely on when IT matters most.

At Ground Control, we're on a mission to leave the world in a better place than we found it. From maintaining green spaces to delivering infrastructure and environmental services across the UK, technology plays a vital role in supporting thousands of colleagues every day.

We're looking for a Technical Support Analyst to join our Service Desk team on a 12-month fixed-term contract with the potential to become permanent. In this hands-on role, you'll provide first-line technical support to colleagues across the business, helping to maintain reliable, secure and efficient IT services while delivering an excellent customer experience.

What you'll do

As part of our Service Desk team, you'll play a key role in keeping our people connected and our technology running smoothly. You'll take ownership of support requests, troubleshoot technical issues and contribute to continuous improvements across our IT services.

Act as the first point of contact for IT support, responding to incidents and service requests via phone, email, web forms and our IT Service Management (ITSM) platform.
Log, prioritise, investigate and resolve incidents and service requests, escalating where appropriate to ensure timely resolution.
Deliver excellent customer service to office-based employees, field teams and clients, providing clear communication throughout the support process.
Install, configure and maintain laptops, desktops, mobile devices, software and business applications.
Provision user accounts, access rights and IT equipment, supporting the onboarding and offboarding of employees.
Support Microsoft technologies including Azure, Active Directory, Exchange and Microsoft 365.
Maintain and enhance the IT knowledge base by documenting solutions and sharing best practices.
Provide hands-on, on-site technical support as part of a scheduled rota across our office and operational locations.
Support the rollout and adoption of new applications, systems and technologies across the business.
Continuously develop your technical knowledge while contributing ideas that improve automation, service delivery and IT processes.

What you'll get

A varied, hands-on technical role supporting colleagues across a nationwide business.
Exposure to a broad Microsoft technology stack, including Azure, Microsoft 365 and Active Directory.
Opportunities to develop your technical expertise and gain experience across infrastructure, cloud technologies and IT service management.
A collaborative and supportive IT team that values knowledge sharing and continuous improvement.
The opportunity to contribute to technology projects, innovation and service improvement initiatives.
A competitive benefits package.

What we're looking for

Essential

Previous experience in a Technical Support, IT Service Desk or similar IT support role.
Strong troubleshooting skills across Windows operating systems and end-user computing environments.
Working knowledge of Microsoft Azure, Active Directory, Exchange and Microsoft 365.
Experience installing, configuring and supporting IT hardware, software and business applications.
Familiarity with IT Service Management (ITSM) principles and frameworks such as ITIL.
Excellent communication skills with the ability to support users via phone, email and face-to-face.
A customer-first approach with the ability to build positive relationships across the business.
Strong organisational skills with the ability to prioritise multiple tasks in a fast-paced environment.

Desirable

Experience troubleshooting application, database or data-related issues.
Experience supporting web, desktop, mobile, API or SaaS-based applications.
Experience supporting Microsoft Dynamics.
An ITIL Foundation certification or equivalent.

If you're passionate about technology, enjoy solving problems and want to be part of a team that makes a real difference every day, we'd love to hear from you.

Benefits;

Competitive salary – aligned with your skills and experience
Pension scheme – helping you plan for the future
Recognition schemes – celebrating and rewarding great work
Private GP service – fast, convenient access to medical support
Life insurance – providing added peace of mind
Subsidised gym membership – supporting your health and wellbeing
Holiday buy scheme – purchase up to 5 additional days of annual leave

#INDHP

Equal Opportunities Statement

At Ground Control, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered to thrive. We believe that diversity drives innovation and success, and we welcome applications from individuals of all backgrounds, experiences, and perspectives.

We are proud to be an equal opportunities employer. We do not discriminate on the basis of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (including colour, nationality, ethnic or national origin), religion or belief, sex, sexual orientation, or any other protected characteristic as defined in the Equality Act 2010.

We actively support and promote an inclusive culture, ensuring fair and equitable treatment throughout the recruitment process and across all stages of employment, including training, development, promotion, pay, and termination. We are committed to providing reasonable adjustments for disabled applicants and employees, and to creating a working environment free from discrimination, harassment, bullying, or victimisation.

We expect all colleagues to uphold our values of dignity, respect, and inclusion. We take a zero-tolerance approach to any form of discriminatory behaviour and are committed to continuous improvement through training, inclusive policies, and accountability at all levels. #CFIT

Quick apply

Refine Your Search

technical analyst jobs in benfleet, ess

Technical Support Analyst

Analyst, Enterprise Service Desk

IT Support Team Leader

Business Intelligence (BI) Developer & Data Analyst

Senior Technical Analyst

Operations Support Analyst

quality testing profesdional

TECHNICAL ANALYST - SERVICENOW

Primavera P6 Application Analyst

IT Support Technician (1st/2nd Line)

SAP Functional Analyst - Project Systems

People Analytics and Insights Analyst

Desktop Support Analyst, Charles River Development, Officer

Service Desk Support Analyst

Data Analyst

System Analyst - Security, GCP Implementation, Rego Policies, London, UK

ERP System Analyst

Application Support Analyst, Charles River Development, Officer

Data Analyst – Parametric Estimator

Marketing Analyst - 6 Month Contract

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