Technology solutions professional Work, Jobs in Basingstoke, Ham (with Salaries)

RMA Coordinator / Technical Support Specialist
Habitech LTD —Basingstoke
- £25,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Quality control
Quick apply
Graduate Software Developer with Electronics engineering
Netbuilder —Guildford
- £36,500 a year
- Full-time
- Engineering
- C++
- Maths
Quick apply
7d
Graduate Wireless Electronic Engineer / Software Developer (Wireless Products Team)
Netbuilder —Guildford
- Up to £36,000 a year
- Full-time
- Engineering
- C++
- Maths
Quick apply
Infrastructure Engineer
Netbuilder —Farnborough
- £40,000 a year
- Full-time
- Agile
- In-person
Quick apply
9d
Civil Engineer Apprentice - Aviation Engineering (Basingstoke)
AECOM —Basingstoke
- Full-time
- Hybrid work
- AutoCAD
- IT
- Communication skills
IT Systems Administrator
Nomios —Basingstoke
- Full-time
- Remote
- Continuous improvement
- Communication skills
Quick apply
14d
Stability Microbiologist (12 months Fixed Term)
Thermo Fisher Scientific —Basingstoke
- Full-time
- Organisational skills
- Communication skills
IT Specialist
Nomios —Basingstoke
- Full-time
- Remote
- Azure
- Communication skills
Quick apply
14d
AI Solutions Engineer
Techgroove Limited —Basingstoke
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Master's degree
- Annual leave
Quick apply
Senior Network Engineer
NTT Ltd —Basingstoke
- Hybrid work
- Communication skills
DevOps Engineer (Platform Engineering)
Netbuilder —Farnborough
- £40,000 a year
- Full-time
- Computer Science
- DevOps
- Engineering
Quick apply
22h
IT Solutions Technician (Apprentice)
Panasonic Manufacturing —Bracknell
- £19,000 - £23,000 a year
- Hybrid work
- SharePoint
- AI
- Business
- Free parking
- Paid training
1d
Customer Service Representative
FNZ —Basingstoke
- Full-time
- Organisational skills
- Financial services
- Communication skills
- Life insurance
9d
Sr. Director, AS Technology & Commercial Acceleration - EMEA
TD Synnex —Basingstoke
- Full-time
- Hybrid work
- IT
- Leadership
- Communication skills
Software Support Consultant (Finance)
Mysoft —Fleet
- Full-time
- Hybrid work
- Microsoft Excel
- Software troubleshooting
- Customer service
- Free parking
- Employee assistance programme
Quick apply
IT Asset Manager
Unum Group —Basingstoke
- Full-time
- Analysis skills
6d
Project Engineer (EMEA)
Utelogy —Basingstoke
- Full-time
- Hybrid work
- System design
- Bachelor's degree
- Travel
Quick apply
8d
International IT Consultant
Papyrus Software USA —Basingstoke
- Full-time
- Computer Science
- Project management
- Bachelor's degree
Quick apply
Delivery Specialist
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- Computer Science
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
Technology Operations Specialist II
Bank of America —Camberley
- Weekend availability
- Microsoft Word
- Microsoft Outlook
3d

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technology solutions professional jobs near basingstoke, ham

RMA Coordinator / Technical Support Specialist

Habitech LTD
Basingstoke

Quick apply

Job details

Permanent | Full-time
£25,000 a year

Benefits

Company pension
Company events
Private medical insurance
On-site parking

Qualifications

Technical troubleshooting
Driving Licence
Microsoft Excel
Returns processing
Customer service
Business processes
Case record updates
Microsoft Office Suite
Technical support
Quality control
Organisational skills
Customer support
Customer interaction

Full job description

RMA COORDINATOR

Technical Support Team | Basingstoke, Hampshire | Full Time | Salary: £25k per annum

We are looking for a driven and organised individual to join our Technical Support team as an RMA Coordinator. Prior experience in this type of role is welcome but by no means essential; we are equally happy to hear from recent college or university graduates who are ready to build a career within a specialist, market-leading business. What matters most is the right attitude and a genuine willingness to learn.

ABOUT HABITECH:

Founded in 2006, Habitech is one of the UK's leading value-added distributors of specialist AV products and systems. From our Basingstoke headquarters, we supply and support residential and commercial integrators across the country, representing 60+ world-class brands spanning premium audio, video, projection, networking, smart control, lighting, and much more. We are more than a distributor; we provide technical support, system design guidance, professional training, and hands-on aftercare, making us a true long-term partner to every dealer we work with.

THE ROLE:

As RMA Coordinator, you will manage the end-to-end returns and warranty process across our product portfolio. Working closely with our Technical Support team, suppliers, and dealer network, you will ensure every return, repair, or replacement case is handled with accuracy, efficiency, and professionalism.

Full training will be provided from day one. We are looking for someone who is methodical, communicates well, and takes real ownership of their work.

KEY RESPONSIBILITIES:

- Manage RMA Process: Oversee the end-to-end RMA process, from receiving returns to processing claims and coordinating repairs or replacements.

- Customer Communication: Serve as the primary point of contact for customers regarding RMA enquiries, providing timely updates and resolving issues efficiently.

- Documentation and Tracking: Maintain accurate records of RMA requests, actions taken, and outcomes. Ensure all documentation is complete and up-to-date in the RMA system.

- Liaison with Technical Support: Work closely with the technical support team to diagnose issues, ensure proper documentation, and facilitate the repair or replacement process.

- Quality Control: Conduct quality checks on returned products to determine the cause of failure and ensure compliance with warranty terms and conditions.

- Supplier Coordination: Coordinate with suppliers for the return, repair, or replacement of products, ensuring timely and cost-effective solutions.

- Process Improvement: Identify opportunities to enhance the RMA process, streamline operations, and improve customer satisfaction.

WHAT WE'RE LOOKING FOR:

- Strong organisational skills and the ability to manage multiple open cases simultaneously

- Clear, confident communication - written and verbal

- A methodical, detail-oriented approach; accuracy matters in this role

- Self-sufficient and able to take initiative without needing to be directed at every step

- A natural problem solver who can think logically and work through challenges calmly

- A positive, can-do attitude and genuine willingness to learn

- Reliability and punctuality - our dealer network depends on us to be consistent

- Basic proficiency in Microsoft Office Suite

- Any interest in AV technology, networking, or home automation is a bonus - everything will be taught

WHAT HABITECH OFFERS:

- A competitive salary and benefits package

- Structured on-the-job training and a clear path for career growth

- A supportive, collaborative team environment in a thriving specialist industry

- Access to world-class AV brands, ongoing product training, and our award-winning Basingstoke Experience Centre

READY TO APPLY?

Send your CV and a brief covering note to: [email protected]

www.habitech.co.uk | +44 (0)1256 638500 | Unit K, The Loddon Centre, Wade Road, Basingstoke

Pay: £25,000.00 per year

Benefits:

Company events
Company pension
On-site parking
Private medical insurance

Ability to commute/relocate:

Basingstoke, Hampshire: reliably commute or plan to relocate before starting work (required)

Experience:

Microsoft Excel: 1 year (preferred)
Customer service: 1 year (preferred)

Licence/Certification:

UK Drivers License (preferred)

Work Location: In person

Quick apply

Refine Your Search

technology solutions professional jobs in basingstoke, ham

RMA Coordinator / Technical Support Specialist

Graduate Software Developer with Electronics engineering

Graduate Wireless Electronic Engineer / Software Developer (Wireless Products Team)

Infrastructure Engineer

Civil Engineer Apprentice - Aviation Engineering (Basingstoke)

IT Systems Administrator

Stability Microbiologist (12 months Fixed Term)

IT Specialist

AI Solutions Engineer

Senior Network Engineer

DevOps Engineer (Platform Engineering)

IT Solutions Technician (Apprentice)

Customer Service Representative

Sr. Director, AS Technology & Commercial Acceleration - EMEA

Software Support Consultant (Finance)

IT Asset Manager

Project Engineer (EMEA)

International IT Consultant

Delivery Specialist

Technology Operations Specialist II

I want to receive the latest job alerts for technology solutions professional in basingstoke, ham

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