Customer experience analyst Work, Jobs in Hickstead, Wsx (with Salaries)

Senior Risk Pricing Analyst
Somerset Bridge Group —East Grinstead
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- SQL
- Communication skills
- Python
- Annual leave
- Referral programme
Quick apply
IT Support Jr. / Service Desk Analyst Jr.
Kronia —Brighton
- £25,000 - £35,000 a year
- Full-time
- Customer service
- IT
- In-person
Quick apply
Data Analyst
Caremark Limited —Worthing
- £37,000 a year
- Full-time
- Hybrid work
- Project management
- Free parking
- Annual leave
Quick apply
Service Desk Analyst
Pensions Regulator —Withdean
- £32,154 a year
- Hybrid work
- Presentation skills
- Organisational skills
- In-person
- Annual leave
- Flexitime
11d
Business Insights Analyst x 2
SmartestEnergy —Worthing
- £38,000 - £40,000 a year
- Hybrid work
- Sales
- Data analysis skills
- Presentation skills
Quick apply
Junior MDM Analyst
TELESOFT LLC DBA CALERO —Royal Tunbridge Wells
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Quick apply
Associate Business Analyst
FootfallCam —Guildford
- £1,800 - £2,100 a month
- Full-time
- Spanish
- English
- Organisational skills
- Annual leave
Quick apply
7d
3rd Line MSP Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
17h
Real Time Analyst
AXA —Redhill
- Up to £30,000 a year
- Overtime
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Employee discount
2nd Line Technical Support Analyst
Carden I.T Services —Brighton
- Full-time
- Microsoft Office
- Travel
- IT
Senior Pricing Analyst
1st Central —Haywards Heath
- £40,000 - £52,000 a year
- Computer skills
- Communication skills
3d
Data Centre Operations Analyst - FTC
Redcentric plc —Gatwick Airport
- Weekend availability
- Communication skills
10d
IT Finance & Projects Analyst
Toyota Financial Services, KINTO and KINTO JOIN —Epsom
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Free parking
- Annual leave
Quick apply
Senior Technical Pricing Analyst
AXA UK —Royal Tunbridge Wells
- Up to £60,000 a year
- Communication skills
- Annual leave
14d
SCUK Commissions Data Analyst, 12 Month Fixed Term Contract
SCU Santander Consumer (UK) plc —Redhill
- £38,000 - £41,000 a year
- Full-time
- Communication skills
- Time management
- Analytics
- Employee assistance programme
3d
Business Development Analyst - International Operations and Development
Civil Aviation Authority —Gatwick Airport
- £31,500 - £38,000 a year
- Full-time
- Microsoft Powerpoint
- CRM software
- Business development
4d
Data, AI & Emerging Technology Risk Senior Analyst
Legal & General Investment Management —Hove
- Analysis skills
- Presentation skills
- Communication skills
- Employee discount
6h
Workday HCM Configuration Specialist (UK based)
RSM UK —Crawley
- Full-time
- Hybrid work
- Presentation skills
- Agile
5d
ODG Marketing Analyst
Hill's Pet Nutrition —Surrey
- £40,050 - £44,500 a year
- Doctoral degree
- Sales
- Marketing
Customer Support Engineer
Unily —Godalming
- Full-time
- Hybrid work
- AI
Quick apply

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Senior Risk Pricing Analyst

Somerset Bridge Group -
East Grinstead

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Job details

Permanent | Full-time
£65,000 - £75,000 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Referral programme
Car scheme

Qualifications

SQL
Communication skills
Python

Full job description

Description

We’re looking for a Senior Pricing Analyst to join our Risk Pricing team in East Grinstead. You’ll lead the development of sophisticated pricing and risk models for motor insurance, helping to shape data-driven, competitive pricing strategies that support strong financial outcomes and sustainable growth.

What you'll be responsible for:

Build and improve pricing models: Lead the creation and refinement of actuarial models used to price motor insurance products, ensuring they remain robust, accurate and responsive to market conditions.
Analyse risk and performance: Conduct deep-dive analyses to identify risk factors, trends and patterns; run experience studies and profitability reviews to evaluate model performance and recommend enhancements.
Partner across the business: Collaborate with underwriting, finance, product and other teams to align pricing strategy with wider business objectives and support product development and planning.
Support governance and compliance: Maintain awareness of relevant regulation and actuarial standards, helping ensure pricing activity is compliant and well-controlled.
Communicate insight: Produce clear reports and presentations for senior stakeholders, explaining complex technical findings in an accessible way.
Coach and upskill others: Provide technical guidance and mentoring to colleagues, contributing to capability-building across the team.
Drive continuous improvement: Identify process improvements and adopt new techniques and tooling to increase efficiency and effectiveness.

What you'll need:

Strong actuarial/pricing background with experience developing and refining models for pricing and risk assessment.
Advanced analytical and problem-solving skills, with a track record of improving approaches beyond traditional risk cost modelling.
Practical programming/analytics capability (e.g., Python and SQL), including data manipulation and model implementation.
Excellent written and verbal communication skills, able to influence non-technical stakeholders.
Collaborative working style and the confidence to engage with senior stakeholders.
High attention to detail and a strong focus on controlled, well-documented analysis.
Industry experience: 3+ years in a similar pricing/risk modelling role (motor insurance experience preferred).

Our Benefits

Hybrid working – 2 days in the office and 3 days working from home
25 days annual leave, rising to 27 days over 2 years’ service and 30 days after 5 years’ service. Plus bank holidays!
Discretionary annual bonus
Pension scheme – 5% employee, 6% employer
Flexible working – we will always consider applications for those who require less than the advertised hours
Flexi-time
Healthcare Cash Plan – claim cashback on a variety of everyday healthcare costs
Electric vehicle – salary sacrifice scheme
100’s of exclusive retailer discounts
Professional wellbeing, health & fitness app - Wrkit
Enhanced parental leave, including time off for IVF appointments
Religious bank holidays – if you don’t celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year.
Life Assurance - 4 times your salary
25% Car Insurance Discount
20% Travel Insurance Discount
Cycle to Work Scheme
Employee Referral Scheme
Community support day

About Somerset Bridge Group

Somerset Bridge Group is dedicated to delivering fair products and innovative services in the insurance industry. Our group focuses on underwriting, broking, and claims handling to provide sustainable and innovative insurance solutions. Somerset Bridge Insurance Services Limited, operating under GoSkippy and Vavista, offers insurance coverage to over 700,000 customers. Somerset Bridge Limited handles underwriting and claims, processing almost 50,000 claims annually. Somerset Bridge Shared Services Limited provides essential support functions to ensure operational efficiency and compliance. With a strong commitment to values, culture, and customer service excellence, Somerset Bridge Group is recognised for its industry awards and growth. Join us to be part of a dynamic team that fosters creative thinking and personal development.

We are very proud to have been awarded a Gold Accreditation from Investors in People! We recognise that all of our people contribute to our success. That's why we are always looking for talented people to join our team - people who share our vision, who are passionate about what they do, and who want to be part of something special.

Equal Opportunity Employer

Somerset Bridge Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We prohibit discrimination or harassment of any kind based on race, color, religion, national origin, sexual orientation, gender, gender identity or expression, age, pregnancy, physical or mental disability, genetic factors or other characteristics protected by law. SBG makes hiring decisions based solely on qualifications, skills and business requirements.

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Refine Your Search

customer experience analyst jobs in hickstead, wsx

Senior Risk Pricing Analyst

IT Support Jr. / Service Desk Analyst Jr.

Data Analyst

Service Desk Analyst

Business Insights Analyst x 2

Junior MDM Analyst

Associate Business Analyst

3rd Line MSP Service Desk Technician

Real Time Analyst

2nd Line Technical Support Analyst

Senior Pricing Analyst

Data Centre Operations Analyst - FTC

IT Finance & Projects Analyst

Senior Technical Pricing Analyst

SCUK Commissions Data Analyst, 12 Month Fixed Term Contract

Business Development Analyst - International Operations and Development

Data, AI & Emerging Technology Risk Senior Analyst

Workday HCM Configuration Specialist (UK based)

ODG Marketing Analyst

Customer Support Engineer

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