Implementation consultant Work, Jobs in Flitwick, Bdf (with Salaries)

Customer Success Consultant
Guestia —Cranfield
- £35,000 a year
- Full-time
- Hybrid work
- Customer service
- SQL
- Analysis skills
- Work from home
- Flexible schedule
Quick apply
2d
Strategic Delivery Lead – Operating Model Transformation & Organisation ...
BRE Group (Building Research Establishment) —Watford
- £60,000 - £80,000 a year
- Remote
- Travel
- AI
- Communication skills
- Free parking
6d
Sustainability Consultant (ESG Strategies and ISO Certifications)
Enovation Consulting Ltd —Silverstone
- Up to £45,000 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Project management
- Free parking
Quick apply
Project Manager
National Highways —Bedford
- £47,410 - £54,210 a year
- Full-time
- Civil engineering
- Project management
- Contracts
Risk Intelligence Analyst
Securitas UK —Milton Keynes
- £30,000 - £35,000 a year
- Full-time
- English
- Microsoft Office
- Analysis skills
- Employee discount
Quick apply
Netsuite Consultant
Ekco —Milton Keynes
- Remote
- ERP systems
- Project management
- Agile
- Annual leave
- Employee assistance programme
Quick apply
IT Project Manager
Interpham Consulting —Luton
- Full-time
- PMP
- Engineering
- Microsoft Office
Senior ServiceNow Consultant
Technosys Limited —Chesham
- Management
- Sales
- IT
Principal Consultant Operations EurAsia, Integrated Health Solutions
Medtronic —Watford
- £60,000 - £107,160 a year
- Full-time
- Master's degree
- Project management
- Driving
Graduate ServiceNow Consultant
Technosys Limited —Chesham
- From £19,500 a year
- Full-time
- Computer Science
- Microsoft Office
- SQL
BMS Consultant
AECOM —St Albans
- Full-time
- Hybrid work
- Engineering
- Electrical Engineering
- Leadership
Insurance Consultant
Benefact Group —Stevenage
- From £30,000 a year
- Monday to Friday
- Annual leave
- Sick pay
12d
Senior Technology Services Consultant - Transportation
AECOM —St Albans
- Full-time
- Hybrid work
- Engineering
- Maths
- Bachelor's degree
HERITAGE AND SENIOR HERITAGE CONSULTANTS (Landscape and Conservation Management)
Cotswold Archaeology —Milton Keynes
- £35,665 - £54,740 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
11d
D365 Solution Architect
PA Consulting —Melbourn
- Full-time
- Hybrid work
- Azure
- Mentoring
- Annual leave
Quick apply
Marketing Officer
Circle Health Group —Milton Keynes
- Up to £26,000 a year
- Full-time
- Analysis skills
- Project management
- Driving
- Employee discount
- Life insurance
Salesforce Developer
Capgemini —Milton Keynes
- Hybrid work
- Computer Science
- Salesforce
- DevOps
Radiographer – MRI
Circle Health Group —Milton Keynes
- Up to £43,000 a year
- Part-time
- Bachelor's degree
- Communication skills
- Employee discount
- Life insurance
4d
BMS Project Manager
Albireo Energy —Northampton
- Full-time
- Engineering
- Project management
- Bachelor's degree
- Employee assistance programme
Quick apply
Mental Health Act and Compliance Administrator
Elysium Healthcare —Milton Keynes
- £27,820 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
1d

I want to receive the latest job alerts for implementation consultant in flitwick, bdf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

implementation consultant jobs near flitwick, bdf

IT Project Manager jobs in Luton

Project Manager jobs in Northampton

Intelligence Analyst jobs in Milton Keynes

Project Manager jobs in Bedford

Recruitment Consultant jobs in Newcastle Upon Tyne

Sustainability Consultant jobs in Belfast

Sustainability Consultant jobs in Plymouth

Sustainability Consultant jobs in Manchester

Sustainability Consultant jobs in Glasgow

Senior Technology Consultant jobs in London

Senior Event Manager jobs in London

Senior Technology Consultant jobs in Wokingham

Senior Technology Consultant jobs in Newcastle Upon Tyne

Graduate Technology jobs in London

Senior Technology Consultant jobs in Manchester

Senior Management Accountant jobs in London

Mental Health Technician jobs in Cottingham

Mental Health Technician jobs in High Wycombe

Health Safety jobs in Cornwall

Trainee Mental Health jobs in London

Customer Success Consultant

Guestia
Cranfield

Quick apply

Job details

Full-time
£35,000 a year
2 days ago

Benefits

Casual dress
Company pension
Work from home
Company events
Private medical insurance
Flexible schedule
On-site parking

Qualifications

Customer service
SQL
Analysis skills
Ticket management systems
Organisational skills
Application support
SaaS
Communication skills
Help desk

Full job description

About Guestia

Guestia is a fast-growing SaaS company delivering event, guest, and ticket management solutions to some of the world's leading sports marketing agencies, brands, rights holders and event organisers. Our platform powers hospitality programmes, sponsorship activations and VIP experiences at some of the world's most prestigious sporting and entertainment events.

At Guestia, we're passionate about helping our customers deliver exceptional experiences. We combine innovative technology with outstanding customer service, building long-term partnerships that help our customers achieve success.

As we continue to grow, we're looking for a Customer Success Consultant to join our expanding Customer Success & Support team. This is an exciting opportunity for someone who enjoys solving problems, building relationships and helping customers get the very best from technology.

The Role

As a Customer Success Consultant, you'll be responsible for delivering an exceptional customer experience throughout the customer journey. You'll combine technical application support capability with proactive customer success, helping customers onboard successfully, resolve issues efficiently, maximise adoption of our platform and achieve their business objectives.

You’ll be responsible for delivering, implementing, configuring, and supporting software solutions that meet customer business requirements. Working closely with customers, business stakeholders, project managers, and technical teams, you’ll analyse business processes, translate requirements into system configurations, and ensure successful deployment and adoption of software solutions.

The role combines technical expertise, business process understanding, and customer-facing consulting skills to deliver high-quality implementations that drive customer value and operational efficiency.

What You'll Be Doing

Customer Success & Technical Consultancy

· Build strong, long-lasting relationships with customers and become a trusted point of contact.

· Deliver an exceptional customer experience across every interaction.

· Support customer onboarding and implementation projects, engaging with customers to understand their business processes, operational challenges, and strategic objectives.

· Facilitate workshops, discovery sessions, and process-mapping activities. Analyse and document business requirements, functional specifications, and solution designs.

· Deliver customer training sessions, webinars and product demonstrations.

· Help customers maximise the value they receive from the Guestia platform.

· Proactively engage with customers to encourage product adoption and identify opportunities for improvement.

· Gather customer feedback and champion the voice of the customer within Guestia.

· Advise customers on best practices and software capabilities

Application Support

· Manage customer enquiries via email, telephone and Microsoft Teams.

· Investigate, troubleshoot and resolve application and technical issues.

· Own support tickets from initial investigation through to successful resolution.

· Work closely with our Development team to escalate and resolve complex issues.

· Create and maintain customer-facing knowledge base articles and documentation.

· Maintain accurate customer records and support activity within our systems.

Collaboration & Project Delivery

· Work closely with colleagues across Customer Success, Product and Development.

· Support customer implementations, software releases and project activities.

· Travel occasionally to customer sites and live events within the UK and internationally when required.

· Provide support outside normal business hours when required for customer projects, software implementations, live events or critical customer incidents.

· Contribute to continuous improvement initiatives across the Customer Success function.

About You

We're looking for someone who enjoys working with people just as much as technology.

You'll be naturally curious, enjoy solving problems and take pride in delivering outstanding customer experiences.

You'll ideally have:

· Experience in a Customer Success, Application Support or Software Support role.

· Experience working within a SaaS environment.

· Excellent customer service and relationship-building skills.

· Strong analytical and troubleshooting abilities.

· Excellent written and verbal communication skills.

· The ability to explain technical concepts in a clear and simple way.

· Strong organisational skills with the ability to prioritise multiple tasks.

· A proactive, positive and customer-first attitude.

· Experience using helpdesk or ticket management software.

· Knowledge of SQL, databases or web applications would be advantageous.

· A valid passport and willingness to travel internationally on occasion.

Why Join Guestia?

You'll be joining a friendly, ambitious team working with some of the biggest names in sport and live events. We offer a collaborative environment where you'll have the opportunity to develop your technical knowledge, build lasting customer relationships and play a key role in shaping our customers' success.

Benefits

· Salary up to £35,000, depending on experience

· Flexible working hours (between 8:00am and 6:00pm)

· Hybrid working (minimum three days per week in our Cranfield office)

· Private Healthcare

· Company Car Scheme

· Company Pension

· Performance Bonus Scheme

· Socials and team events

· Company days out

· Ongoing training and professional development

If you're passionate about technology, enjoy working with customers and want to be part of an exciting and growing SaaS business, we'd love to hear from you.

Pay: £35,000.00 per year

Benefits:

Casual dress
Company events
Company pension
On-site parking
Private medical insurance
Work from home

Work Location: Hybrid remote in Cranfield

Quick apply

Refine Your Search

implementation consultant jobs in flitwick, bdf

Customer Success Consultant

Strategic Delivery Lead – Operating Model Transformation & Organisation ...

Sustainability Consultant (ESG Strategies and ISO Certifications)

Project Manager

Risk Intelligence Analyst

Netsuite Consultant

IT Project Manager

Senior ServiceNow Consultant

Principal Consultant Operations EurAsia, Integrated Health Solutions

Graduate ServiceNow Consultant

BMS Consultant

Insurance Consultant

Senior Technology Services Consultant - Transportation

HERITAGE AND SENIOR HERITAGE CONSULTANTS (Landscape and Conservation Management)

D365 Solution Architect

Marketing Officer

Salesforce Developer

Radiographer – MRI

BMS Project Manager

Mental Health Act and Compliance Administrator

I want to receive the latest job alerts for implementation consultant in flitwick, bdf

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected