Reliability engineer Work, Jobs in Stourbridge, Wmd (with Salaries)

Desktop Support Engineer L1
Brainotech IT solutions —Brierley Hill
- Maintenance
- Analysis skills
- Computer networking
Quick apply
5d
Maintenance Reliability Engineer
Exotec —Birmingham
- Full-time
- Hybrid work
- Engineering
- Continuous improvement
- Communication skills
Quick apply
Senior Tendering Engineer
Sulzer —Telford
- Full-time
- Contracts
- Negotiation
- Annual leave
- Employee assistance programme
CNC Process & Development Engineer
Epwin Group PLC —Worcester
- Full-time
- ERP systems
- Continuous improvement
Quick apply
Robotic Field Service Engineer
Stäubli —Telford
- £45,000 - £48,000 a year
- Full-time
- Schematics
- Travel
- Communication skills
- Annual leave
- Sick pay
Quick apply
PCB Manufacturing Engineer
ALTEN —Telford
- £35,000 - £55,000 a year
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Continuous improvement
- Employee assistance programme
- Life insurance
Quick apply
3d
Senior Scala Engineer
Capgemini Sogeti —Telford
- Hybrid work
- Continuous improvement
- Mentoring
Quality Engineer
Honeywell Aerospace —Redditch
- Full-time
- Continuous improvement
- Quality control
- Leadership
Data Engineer
Voyage Care —Lichfield
- Azure
- Annual leave
- Employee discount
Senior Reliability Maintenance Engineering Technician
Amazon UK Services Ltd. —Redditch
- Weekend availability
- Maintenance
- Programmable logic controllers
- Continuous improvement
- Flexible schedule
Signature Management Engineer
ESCO Maritime Solutions Ltd. —Rugeley
- Hybrid work
- Schematics
- Engineering
- Travel
- Flexitime
Quick apply
Electronics Engineer - Battery Circularity
EMR Group —Birmingham
- Full-time
- Maintenance
- Analysis skills
- Continuous improvement
- Annual leave
Quick apply
5d
Service Engineer
Pointer Ltd —Birmingham
- Full-time
- Programmable logic controllers
- Continuous improvement
- Travel
- Store discount
- Employee discount
Quick apply
1d
Senior Network Engineer
wavenet —Shirley
- Full-time
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
2d
Cloud DevOps Engineer
Accenture —Birmingham
- Full-time
- DevOps
- AWS
- Communication skills
12d
Senior Software Engineer - Pay Sustainable Engineering
Perk —Birmingham
- Full-time
- Hybrid work
- English
- Mentoring
- AI
- Relocation assistance
Cloud Infrastructure Engineer
Voyage Care —Lichfield
- £58,000 a year
- Hybrid work
- Azure
- DevOps
- Work from home
Systems Engineer - Contractor
ESCO Maritime Solutions —Rugeley
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Engineering
Quick apply
Electronic Component Engineer
ZF —Solihull
- Bachelor's degree
- No degree
- Quality control
Power Systems Engineer
Ethos —Birmingham
- Hybrid work
- Engineering
- Bachelor's degree
- Mentoring
- Gym membership
12d

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Desktop Support Engineer L1

Brainotech IT solutions
Brierley Hill

Quick apply

Job details

Fixed term contract | Freelance
5 days ago

Qualifications

Reactive maintenance implementation
Technical troubleshooting
Desktop support
Computer repair
Incident management
MCP
Stakeholder liaison
Ticket management
Incident documentation
Maintenance
Microsoft Office Suite
Breakdown recovery
Analysis skills
Service restoration
Computer hardware
Ticket management systems
Technical support incident logging
Computer networking
Mobile device management
Planned Preventative Maintenance (PPM) implementation
Customer support
IT incident logging
Application support
Fault diagnosis and repair
Incident log maintenance
CompTIA A+
Planned maintenance

Full job description

About the Company

Brainotech IT Solutions is a global IT services and managed infrastructure company providing end-to-end enterprise technology solutions. The company specializes in supporting distributed organizations with scalable IT operations, field engineering, and infrastructure management.

About the Role

The Desktop Support Engineer is responsible for delivering first and second-level technical support, ensuring smooth day-to-day IT operations and timely resolution of hardware, software, and network-related issues. This role ensures alignment between service delivery standards and business objectives while maintaining operational efficiency, user satisfaction, and SLA compliance.

Key ResponsibilitiesFunctional

Provide first and second-level technical support for end-user issues
Troubleshoot hardware, software, and application-related problems
Perform break-fix support, fault diagnosis, and resolution

Operational / Delivery

Manage and resolve tickets within defined SLAs
Install, configure, and maintain Windows systems and applications
Support desktop/laptop hardware, printers, and peripheral devices

Governance & Process

Maintain accurate documentation of incidents and resolutions
Ensure adherence to IT support standards and procedures
Follow escalation processes for complex technical issues

Stakeholder Management

Communicate effectively with end-users and internal teams
Coordinate with vendors for issue resolution (e.g., antivirus, hardware)
Provide status updates to supervisors and management

Core Deliverables

Timely resolution of IT support tickets
Accurate ticket documentation and reporting
System uptime and user satisfaction
Preventative maintenance execution

Required Skills & Competencies

Strong knowledge of Windows 11 and Microsoft Office 365
Experience with Active Directory and Group Policy (GPOs)
Hardware troubleshooting and installation expertise
Basic knowledge of Mac OS support
Understanding of networking, servers, and IT infrastructure
Strong analytical and problem-solving skills
Excellent communication and customer service abilities
Ability to multitask and work in a fast-paced environment

Preferred Experience

2–3 years of experience in desktop support or IT helpdesk roles
Certifications such as CompTIA A+ or Microsoft Certified Professional (MCP)
Experience with ticketing systems and enterprise environments
Exposure to mobile device management (iOS & Android)

Success Measures

SLA adherence and ticket resolution time
User satisfaction and service quality
Accuracy of documentation and reporting
System reliability and reduced downtime

Work Location: In person

Quick apply

Refine Your Search

reliability engineer jobs in stourbridge, wmd

Desktop Support Engineer L1

Maintenance Reliability Engineer

Senior Tendering Engineer

CNC Process & Development Engineer

Robotic Field Service Engineer

PCB Manufacturing Engineer

Senior Scala Engineer

Quality Engineer

Data Engineer

Senior Reliability Maintenance Engineering Technician

Signature Management Engineer

Electronics Engineer - Battery Circularity

Service Engineer

Senior Network Engineer

Cloud DevOps Engineer

Senior Software Engineer - Pay Sustainable Engineering

Cloud Infrastructure Engineer

Systems Engineer - Contractor

Electronic Component Engineer

Power Systems Engineer

I want to receive the latest job alerts for reliability engineer in stourbridge, wmd

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