Field engineer Work, Jobs in Ardingly, Wsx (with Salaries)

Field Service Support Engineer
Pion Inc —Forest Row
- £32,000 - £37,000 a year
- Full-time
- CRM software
- Up to 50% travel
- Engineering
- Life insurance
- Sick pay
Quick apply
12d
Field Service Engineer - Crawley
Savaria Corporation —Crawley
- £26,000 - £50,000 a year
- Overtime
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Field Service Engineer
HTG Trading Ltd —Brighton
- Overtime
- Maintenance
- Programmable logic controllers
- Mechanical knowledge
- Sick pay
Quick apply
6d
Field Service Engineer
Kingspan Water and Energy —Leatherhead
- £33,500 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
Apprentice Flight Simulator Maintenance Technician
CAE (UK) PLC —Burgess Hill
- £20,000 a year
- 12 hour shift
- Microsoft Word
- Computer literacy
- English
Quick apply
7d
IT Field Engineer
Beechwood School —Royal Tunbridge Wells
- £32,000 - £35,000 a year
- Full-time
- Computer Science
- Windows
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
Field Service Engineer - UK
Life Sciences Ireland and UK —Fetcham
- Computer literacy
- Travel
- Computer skills
Quick apply
12d
Field Service Engineer
Atlas Copco Group —Crawley
- In-person
- Communication skills
- Mechanical knowledge
Installation Field Engineer
ORBITAL NET LIMITED —Kingston near Lewes
- £26,000 - £28,000 a year
- Overtime
- Remote
- Maintenance
- Communication skills
Quick apply
Trainee Caravan & Motorhome Engineer
T giles caravans ltd —Horsham
- £25,000 - £28,000 a year
- Full-time
- Carpentry
- Customer service
- Plumbing
- Free parking
Quick apply
9d
BMS Project Engineer / Controls Engineer
BSE|3D —Haywards Heath
- £45,000 - £55,000 a year
- Full-time
- Software troubleshooting
- Business development
- In-person
- Referral programme
Quick apply
13d
Field Installation Engineer
Verisure Services (UK) Limited —London
- £26,440 a year
- Full-time
- Sales
- Communication skills
- Annual leave
- Employee discount
Quick apply
Field Operations Engineer - Crawley
Wifinity —Crawley
- Full-time
- Hybrid work
- Travel
- Communication skills
- Annual leave
Quick apply
20h
Systems Engineer
Ericsson —Eastbourne
- Oracle
- No degree
- Linux
Field Maintenance Engineer OTE 50K
Verisure Services (UK) Limited —London
- £27,937 a year
- Full-time
- Customer service
- English
- Hand tools
- Annual leave
- Employee discount
Quick apply
Mechanical & Electrical Engineer
Arcus FM —Sevenoaks
- £36,910 - £42,447 a year
- Full-time
- Driving
- IT
- Annual leave
Quick apply
Graduate Electrical Engineer
Egis —Leatherhead
- Project management
- Bachelor's degree
- Organisational skills
Electronics Service Engineer
NEP Group Inc. —Crawley
- Full-time
- Schematics
- Mentoring
- Organisational skills
Quick apply
System Engineer - Integration and Test
Acron Aviation Academy —Crawley
- Full-time
- Military
- Engineering
- Master's degree
- Employee assistance programme
- Gym membership
Principal Mechanical Development Engineer
Ricardo —Shoreham by Sea
- Hybrid work
- Engineering
- System design
- Project management

I want to receive the latest job alerts for field engineer in ardingly, wsx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

field engineer jobs near ardingly, wsx

Field Service Support Engineer

Pion Inc
Forest Row

Quick apply

Job details

Permanent | Full-time
£32,000 - £37,000 a year
12 days ago

Benefits

Company pension
Life insurance
Sick pay
On-site parking

Qualifications

Supplier ordering
CRM software
Driving Licence
Engineering
Business processes
Internal department liaison
Quality management
Microsoft Office Suite
Bachelor's degree
Equipment installation and commissioning
Spare parts inventory management
Customer support
Hand tools
Communication skills
Help desk

Full job description

Pion is a scientifically driven instrumentation company with a long-standing legacy in pharmaceutical and biotech innovation. Trusted by leading organizations worldwide, Pion has been supporting drug development teams for decades through differentiated analytical technologies and deep scientific expertise.

While the company has been established for many years, Pion is currently in an exciting phase of transformation. Ongoing product enhancements, portfolio investments and increased operational focus are positioning the company for its next stage of high growth. These advancements are expanding Pion’s relevance across modern drug development workflows and creating new opportunities with both existing and emerging customers.

This is a particularly exciting time to join Pion. The ideal candidate thrives in an environment where individual contributions are visible and directly impact the company’s strategic growth objectives. Operational excellence, scientific rigor and disciplined execution are essential to success.

Summary
The Technical Field Service Support Engineer will provide direct Technical Customer Support to Pion customers and Pion employees as well as provide backup support to the local field service activities.

Essential Functions

1) Provide 1st line remote/virtual technical support & troubleshooting as the first responder for all Pion products and associated accessories and software.

2) Operate as the direct link between Pion customers and Pion employees in all post system sale support activities, including but not limited to Customer Support Case and Work Order creation, service & parts quote creation, quote follow-up, CRM management, and process closure in the CRM.

o Must ensure all Customer Support activities are properly and efficiently recorded and

updated in the CRM to ensure full visibility to the Pion business

3) Act as a critical member of the team in Standard Operation Procedure (SOP) creation, development, deployment, and maintenance.

o Standard Operating Procedure (SOP) documentation creation and maintenance in the procedure database/tools/CRM/repository

o Advice on all Customer Support process efficiency and effectiveness and recommend changes as required.

4) Act as a critical member of the team in the creation, development, deployment, and maintenance of all customer support training documentation

o Train field service personnel (virtually or in-person) on servicing Pion instrumentation as needed.

5) Critical member for all Customer Support Engineers (a.k.a. CSE or Field Service Engineer – FSE) parts management (identification, ordering, reconciliation, etc) activities.

o Will be responsible for parts logistics from part identification to part installation process.

o Will work closely with the Technical Support Specialists, CSEs, and accounts teams to ensure accurate and timely logistical processing of all parts associated with field service activities.

o Coordinate purchasing as needed for bin item spares to maintain field service productivity.

6) Act as a liaison with R&D/Quality Management to properly report, document, process, and categorize all quality-related issues arising from the customer support field team(s).

o Sit in all on escalation reviews.

o Sit in on all RCA/NCR/technical quality review sessions as related to the field activities

7) Monitor, maintain, & update of monthly activity reports for the field service team as required.

8) Will be a critical member of the team that coordinates the implementation and delivery of quality processes.

9) Assist production in documenting, training, and producing (as needed) items essential to equipment sales.

10) Act as a critical member of the Facilities management team as it relates to customer support activities. – ensures that critical customer support elements of the local facility are all in good working order and follow the correct service schedules.

11) Field Service activities on all Pion equipment – including but not limited to repair PM, PV, IQ/OQ, Installation, troubleshooting, commission, etc.

12) Repair Depot activities on all Pion equipment as needed – including but not limited to repair PM, PV, IQ/OQ, Installation, troubleshooting, commission, etc to be completed at any of the designated Pion facilities as required.

13) Record service activities within service management and CRM software.

14) Work within regulated environments.

15) Complete service-related documentation using good documentation practices (cGMP).

Competencies

1. Ability to maintain own schedule with support from various internal teams

2. Excellent customer service skills.

3. Strong mechanical aptitude and use of hand tools.

4. Proficient knowledge of all scientific instrumentation.

5. Excellent organization skills.

6. Ability to keep calm in an ever changing and demanding environment.

7. Ability to work in a fast-paced environment.

8. Ability to manage multiple priorities and switch gears easily.

9. Excellent written and verbal communication skills.

10. Familiarity with ISO procedures

11. Familiarity with IQ/OQ/PM/PV

Travel

The position is office based from the Pion Inc (UK) Ltd office in Forest Row and requires up to 50% domestic and international travel throughout the UK and Europe region with occasional travel to Americas or APAC regions.

Job Requirements

1. Ability to travel up to 50%

2. Ability to work in a manufacturing/production setting across multiple departments.

3. Valid driver’s license and passport

4. Ability to lift 25kgs

Education and Experience

1. University degree in Science or Engineering Fields

2. 2+ years working in a laboratory setting or as a field service representative required

3. 1+ years’ experience with instrument repair/troubleshooting preferred

4. Proficiency with MS Office

This job description is only intended to summarize the duties required of the position and is not all-inclusive. The Technical Field Service Support Engineer may be required to perform other duties as directed.

Pay: £32,000.00-£37,000.00 per year

Benefits:

Company pension
Life insurance
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

field engineer jobs in ardingly, wsx

Field Service Support Engineer

Field Service Engineer - Crawley

Field Service Engineer

Field Service Engineer

Apprentice Flight Simulator Maintenance Technician

IT Field Engineer

Field Service Engineer - UK

Field Service Engineer

Installation Field Engineer

Trainee Caravan & Motorhome Engineer

BMS Project Engineer / Controls Engineer

Field Installation Engineer

Field Operations Engineer - Crawley

Systems Engineer

Field Maintenance Engineer OTE 50K

Mechanical & Electrical Engineer

Graduate Electrical Engineer

Electronics Service Engineer

System Engineer - Integration and Test

Principal Mechanical Development Engineer

I want to receive the latest job alerts for field engineer in ardingly, wsx

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected