Line support engineer Work, Jobs in Basildon, Eng (with Salaries)

IT Support Engineer
SMG Business Solutions Ltd —East London
- £26,000 - £28,000 a year
- Full-time
- Analysis skills
- Travel
- In-person
Quick apply
14d
2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Customer service
- Computer networking
- SharePoint
IT Support Engineer (1st to 2nd Line Progression)
3Gi Technology Ltd —Brentwood
- £28,000 - £32,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
8d
Data Centre Technician
Intercontinental Exchange Holdings, Inc. —Basildon
- Full-time
- CRM software
- Communication skills
6d
1st Line Engineer
Akita Systems Ltd —Sevenoaks
- £26,000 - £30,000 a year
- Computer literacy
- Computer skills
6d
Support Engineer
Alianza, Inc. —London
- Full-time
- Customer service
- Mentoring
- Communication skills
Quick apply
Onsite Client Engineer (Essex, Hertfordshire, Suffolk, Kent & West Sussex)
Arc —Basildon
- SQL
- Travel
- Computer networking
1h
Test Engineer - 12 months Contract
Horiba Mira —Basildon
- Up to £20 an hour
- Overtime
- Engineering
- Laboratory experience
- Communication skills
- Annual leave
2nd Line Engineer
Akita Systems Ltd —Sevenoaks
- £30,000 - £35,000 a year
Call Centre Team Leader
Quest Medical UK Ltd —Brentwood
- £30,000 - £35,000 a year
- 8 hour shift
- CRM software
- In-person
- Training & development
- Free parking
- Health & wellbeing programme
Quick apply
1d
Escalation Engineer
TeamViewer Germany GmbH —London
- Remote
- Azure
Quick apply
Junior Support Engineer
Barnes Roffe —London
- Full-time
- Customer service
- Travel
- Computer networking
- Annual leave
Quick apply
14d
ITAM Engineer
CGI —London
- Full-time
- Hybrid work
- Analysis skills
- IT
- In-person
Quick apply
EUC Engineer
CGI —London
- Full-time
- Customer service
- Windows
- IT
Quick apply
Applications 3rd Line Team Lead
KP UK —London
- £62,000 - £62,200 a year
- Full-time
- Team management
- AI
- Annual leave
- Employee discount
Quick apply
10d
Support Engineer
Aforza —London
- Salesforce
- SQL
- JavaScript
- Annual leave
- Employee discount
IT 1st Line Support Engineer
Aventum Group —London
- Full-time
- Hybrid work
- Azure
- Customer service
- Travel
Data Centre & IT Support Cover Engineer
ONNEC Group —London
- £41,000 - £43,000 a year
- Full-time
- Communication skills
Quick apply
13d
First Line Service Desk Analyst
T-Tech —London
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Annual leave
Quick apply
2nd Line Engineer
ME+EM —London
- Full-time
- Mentoring
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply

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IT Support Engineer

SMG Business Solutions Ltd -
East London

Quick apply

Job details

Full-time
£26,000 - £28,000 a year
14 days ago

Benefits

Casual dress
Additional leave
Discounted or free food
Company pension
Company events

Qualifications

Technical troubleshooting
Desktop support
TCP
Driving Licence
Operating systems
Software deployment
Ticket management
Analysis skills
IT support
Ticket management systems
Technical support incident logging
IP networking
Customer interaction
Application support
Communication skills

Full job description

Job Overview
We are seeking a dedicated IT Support professional to join our dynamic team. The ideal candidate will be responsible for providing exceptional technical support to our users, ensuring that all IT systems and applications function smoothly. This role requires strong analytical skills and the ability to communicate effectively with both technical and non-technical staff. Familiarity with various operating systems, particularly Microsoft Windws, and experience with support tools such.

Responsibilities

Provide first-line technical support for hardware and software issues, primarily focusing on desktop support.
Troubleshoot and resolve IT-related problems, ensuring minimal disruption to users.
Maintain and manage IT inventory, including software licensing and hardware assets.
Assist in the deployment of new systems and applications using a wider range of tools.
Analyse system performance and provide recommendations for improvements.
Document all support requests in the ticketing system (Autotask) for tracking purposes.
Communicate effectively with users to understand their needs and provide timely updates on issue resolution.
Collaborate with other IT team members to enhance overall service delivery.

Experience

Proven experience in an IT support role, preferably in a desktop support capacity including the Office 365 applications.
Good experience in performing Office 365 administration tasks.
Strong knowledge of Windows Operating Systems and familiarity with TCP/IP networking principles.
Experience using technical support tools such as ticketing systems and support platforms.
Excellent analytical skills with the ability to troubleshoot issues efficiently.
Strong communication skills, both verbal and written, to interact effectively with users at all levels.
A proactive approach to problem-solving and a commitment to delivering high-quality service.

If you are passionate about technology and enjoy helping others resolve their IT challenges, we encourage you to apply for this exciting opportunity in our team.

Please note that this is an in-person job which is based at our offices in Aldgate, London between 09:00 and 17:30 Monday to Friday. There is a requirement to travel to clients sites, on occassion, to commission new equipment and perform project work. A valid DVLA driving license and access to a vehicle is essential.

This role is subject to passing a DBS check upon appointment and undergoing NPPV Level 3 security vetting within the first year of employment.

Job Type: Full-time

Pay: £26,000.00-£28,000.00 per year

Benefits:

Additional leave
Casual dress
Company events
Company pension
Discounted or free food

Experience:

IT support: 2 years (preferred)

Licence/Certification:

Driving Licence (required)

Willingness to travel:

25% (required)

Work Location: In person

Quick apply

Refine Your Search

line support engineer jobs in basildon, eng

IT Support Engineer

2nd Line Helpdesk Engineer - Basildon or Yateley Office

IT Support Engineer (1st to 2nd Line Progression)

Data Centre Technician

1st Line Engineer

Support Engineer

Onsite Client Engineer (Essex, Hertfordshire, Suffolk, Kent & West Sussex)

Test Engineer - 12 months Contract

2nd Line Engineer

Call Centre Team Leader

Escalation Engineer

Junior Support Engineer

ITAM Engineer

EUC Engineer

Applications 3rd Line Team Lead

Support Engineer

IT 1st Line Support Engineer

Data Centre & IT Support Cover Engineer

First Line Service Desk Analyst

2nd Line Engineer

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