Group leader Work, Jobs in Dundonald, Dow (with Salaries)

Duty Manager
Funky Monkeys —Belfast
- From £28,000 a year
- Full-time
- Supervising experience
- Human resources
- Recruiting
Quick apply
5d
Customer Service Manager
International Workplace Group plc —Belfast
- Up to £40,000 a year
- Full-time
- Customer service
- Team management
- In-person
Assistant General Manager
Swim Sports Company Ltd —Newtownabbey
- £28,000 - £33,000 a year
- Weekend availability
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
Operations Manager
The Essence Vault —Antrim
- £45,000 - £50,000 a year
- Full-time
- Management
- Continuous improvement
- Team management
- Free parking
- Employee discount
Quick apply
3d
Trade Compliance Manager EMEA
Brunswick Corporation —Bangor
- £45,000 - £68,000 a year
- Full-time
- English
- Bachelor's degree
- Communication skills
Test Center Administrator (Armagh Town)
Pearson —Belfast
- £13.60 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Program Manager (Vice President)
Citi —Belfast
- Full-time
- Hybrid work
- Microsoft Powerpoint
- PMP
- Analysis skills
- Employee assistance programme
- Employee discount
Retail Deputy Manager
The Works —Belfast
- Customer service
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Duty Manager
Swim Sports Company Ltd —Newtownabbey
- £27,000 - £28,000 a year
- Weekend availability
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
Team Leader - Ballyholme
Henderson Group —Bangor
- £14.63 an hour
- Weekend availability
- Customer service
- Team management
- Training & development
- Employee assistance programme
- Employee discount
13d
Administration Team Leader
EPAM Systems, Inc. —Belfast
- Microsoft Office
- Administrative experience
- Organisational skills
- Employee stock purchase plan
- Employee assistance programme
SALES ADVISOR - BELFAST FORESTSIDE
H&M —Castlereagh
- Part-time
- Employee assistance programme
- Employee discount
Quick apply
17h
Store Manager - Province Wide
Henderson Group —Dundonald
- £1 an hour
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
8h
Team Leader - Carrowdore
Henderson Group —Carrowdore
- £14.63 an hour
- Weekend availability
- Customer service
- Team management
- Training & development
- Employee assistance programme
- Employee discount
Support Worker | 39 Hours | Kimberley House
Praxis Care —Newtownards
- From £25,978.68 a year
- Full-time
- Medication administration
- Conflict management
- Organisational skills
- Annual leave
- Employee discount
Quick apply
12d
Support Worker | Full Time, Part Time and Relief | Forest Hill, Conlig
Praxis Care —Newtownards
- From £25,978.68 a year
- Full-time
- Medication administration
- Conflict management
- Organisational skills
- Annual leave
- Employee discount
Quick apply
10d
Senior HR Business Partner
Sisk —Belfast
- Full-time
- Analysis skills
- Human resources
- Business
- Annual leave
Team Leader - Moat Street
Henderson Group —Donaghadee
- £14.63 an hour
- Weekend availability
- Customer service
- Team management
- Training & development
- Employee assistance programme
- Employee discount
Wellbeing and Attendance Team Lead
Education Authority —Belfast
- £48,226 - £51,356 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Travel
12d
Sales Manager
NEXT —Belfast
- From £25,217 a year
- Weekend availability
- Customer service
- Retail management
- Employee discount
11d

I want to receive the latest job alerts for group leader in dundonald, dow

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Duty Manager

Funky Monkeys -
Belfast

Quick apply

Job details

Permanent | Full-time
From £28,000 a year
5 days ago

Qualifications

Cost management
Accident and incident report completion
Succession planning
Customer communication
Stock checks
Coaching
Processing cash transactions
Filing
Cost control
Supervising experience
Human resources
Recruiting
Physical stocktaking
Management reporting
Customer support
Customer interaction
Training & development
Stocktaking
Team motivation leadership
Communication skills
Facilities maintenance
Rota coordination

Full job description

JOB DESCRIPTION

Position: Duty Manager

Salary: NEG

Reports to: General Manager

Direct Reports: Supervisors

The Company

Funky Monkeys is a large Soft Play Café, it is the ethos of Funky Monkeys that all customers should get excellent service in a clean, safe and relaxing environment and be served quality food and drink, presented well and be value for money.

Funky Monkeys is owned by SMS Platinum Group who own a number of leisure businesses, including the Air-tastic Entertainment brand. The company have seen substantial growth over the past 5 years and have plans to continue to grow. The company have an ethos of developing within and this could be an excellent opportunity to progress your career within our organisation.

The Scope/The Person

We are looking for a confident leader who can support the General Manager in running a high-performing centre. The ideal candidate is people-focused, and capable of coaching and motivating a team while maintaining high standards in service, safety, and operational efficiency. You’ll have a hands-on approach, strong communication skills. You’ll need to be capable in running the centre in the absence of the GM.

Key Responsibilities/Deliverables

Managing Business Cost & Performance

Support the General Manager in efficiently managing overheads, stock, labour control, and other cost-impacting elements in line with business targets and KPIs.

Assist in the collation and presentation of accurate and timely information on the following documents to support centre operations:

· Weekly Rotas

· Managers weekly report

· Wage files

· Holiday trackers

· Training documents and Versatility trackers

· Weekly cash reporting

· Maintenance Trackers

Develop an understanding of stock costs and support the management team in maintaining accurate stock records. Assist in completing stock takes, and help analyse discrepancies to recommend actions.
Participate in the review of monthly KPIs alongside the General Manager, helping to identify opportunities and support required actions.
Assist in monitoring departmental sales revenue and support the management team in achieving relevant targets through coaching and operational oversight.

HR & People Management

Support the General Manager in overseeing team performance, HR practices, and talent development.

Lead by example in daily operations and uphold all HR processes in line with company guidelines, policies, and procedures, seeking guidance from the General Manager or BDM when necessary.
Support recruitment and onboarding processes within the centre and assist department leads in doing the same. Ensure appraisals and key HR timelines are met with support from the General Manager.
Assist in the development, training, and motivation of team members using tools like versatility trackers. Help identify training needs and support succession planning in collaboration with the General Manager.
Support a positive work-life balance for the team by promoting fair scheduling and a collaborative approach to rota management.

Safety & Compliance

Assist in maintaining compliance with company policies and external regulations while supporting a safe and clean environment.

Promote correct use of company systems and documents among the team. Assist in ensuring cash handling, transactions, and reporting are completed accurately.
Support the General Manager in maintaining relationships with external regulatory bodies and help manage the upkeep of premises and equipment to required standards.
In the event of a serious incident or accident, assist in completing required documentation and ensure it is submitted appropriately.
Support the reporting and tracking of maintenance issues and follow through on remedial actions.
Help monitor the completion of training such as food safety and first aid and coordinate session planning as needed.
Assist in maintaining and auditing Health & Safety folders, ensuring all certificates are current and correctly filed.

Customer Experience and Service Levels

Support the General Manager in driving exceptional customer service and consistently high standards.

Deliver excellent customer service and actively support the team in meeting the same expectations by role modelling and coaching best practices. Uphold the FACT principles in all team engagement and training.
Help ensure the centre meets company standards in look, feel, and atmosphere. Empower team leads to maintain these standards in their areas.
Monitor adherence to customer rules and policies, ensuring both team and customer expectations are met.
Support the management of customer feedback processes, including party comment cards and online reviews. Help address any issues in a timely and professional manner.
Participate in monthly audits to observe team interactions and identify areas for improvement in service consistency and FACT delivery.

Essential Experience:

1. A minimum of 1 years’ experience in a supervisory role or above within a customer-facing, environment is required.

2. Ability to lead and develop a team, manage operational processes, and support business performance.

3. Confident in handling customer queries and team-related issues, with strong communication and problem-solving skills.

4. Basic understanding of operational areas such as rotas, training, cash handling, and safety compliance.

5. HR experience and computer literate.

Pay: From £28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

group leader jobs in dundonald, dow

Duty Manager

Customer Service Manager

Assistant General Manager

Operations Manager

Trade Compliance Manager EMEA

Test Center Administrator (Armagh Town)

Program Manager (Vice President)

Retail Deputy Manager

Duty Manager

Team Leader - Ballyholme

Administration Team Leader

SALES ADVISOR - BELFAST FORESTSIDE

Store Manager - Province Wide

Team Leader - Carrowdore

Support Worker | 39 Hours | Kimberley House

Support Worker | Full Time, Part Time and Relief | Forest Hill, Conlig

Senior HR Business Partner

Team Leader - Moat Street

Wellbeing and Attendance Team Lead

Sales Manager

I want to receive the latest job alerts for group leader in dundonald, dow

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected