It support & infrastructure engineer Work, Jobs in Heath, Dby (with Salaries)

1st Line Support Engineer
SBK Computers —Chesterfield
- From £28,089 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Free parking
- Employee discount
Quick apply
1d
Infrastructure Engineer
HM Revenue and Customs —Nottingham
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Work from home
13d
Network and Telecommunications Support Engineer
Sherwood Forest Hospitals NHS Foundation Trust —Ilkeston
- £32,073 - £39,043 a year
- Full-time
8d
IT Support & Administration Engineer
Natural Innovations —Beeston
- ERP systems
- Communication skills
Quick apply
8d
IT Engineer
Nexus Multi Academy Trust —Sheffield
- £33,121 - £35,571 a year
- Full-time
- Computer networking
- In-person
- Communication skills
Quick apply
1st-2nd Line IT Support Engineer
ITM Power PLC —Sheffield
- Full-time
- Microsoft Outlook
- Customer service
- Windows
- Free parking
- Employee assistance programme
Quick apply
IBMz Network Engineer
NTT Ltd —Sheffield
- Weekend availability
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
13d
IT Infrastructure Engineer
Alexander Dennis —Anston
- Full-time
- Hybrid work
- Azure
- SQL
- Continuous improvement
Quick apply
IT Engineer
Rotherham Metropolitan Borough Council —Sheffield
- £33,121 - £35,571 a year
- Full-time
- Communication skills
9d
Deskside Engineer 6mth FTC
Lawfront —Nottingham
- Full-time
- Writing skills
- Computer networking
- Communication skills
9d
Senior IT Infrastructure Engineer
Flint Bishop —Derby
- Weekend availability
- Azure
- Writing skills
- Communication skills
- Employee discount
Quick apply
CAD Engineer Draughtsperson
Glacier Energy —Sheffield
- Full-time
- Engineering
- Continuous improvement
- Manufacturing
Quick apply
3rd Line Infrastructure Engineer
Computacenter —Nottingham
- Overtime
- Azure
- Communication skills
Systems Administrator
Thrive —Mansfield
- Full-time
- Hybrid work
- Continuous improvement
- SharePoint
- Leadership
Quick apply
2d
Senior C&I Engineer - Information & Communications Technology (ICT)
Rolls-Royce SMR —Derby
- £50,650 - £66,500 a year
- Full-time
- Hybrid work
- Engineering
- System design
- Mentoring
13d
IT Engineer
Doncaster City Council —Doncaster
- £33,121 - £35,571 a year
- Full-time
- Communication skills
14d
Data Installation Engineer
Hutchison Technologies —Sheffield
- Full-time
- Travel
Quick apply
Senior End User Support Technician
Equifax —Nottingham
- Full-time
- Google Suite
- Mentoring
- Training & development
- Sick pay
Project Engineer
Reckitt —Nottingham
- Engineering
- Employee assistance programme
- Life insurance
Network Voice Engineer - Contract
Gallagher —Meadows
- £122,000 - £238,000 a year
- Full-time
- Remote
- Organisational skills
- Communication skills
- Flexible schedule

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it support & infrastructure engineer jobs near heath, dby

1st Line Support Engineer

SBK Computers
Chesterfield

Quick apply

Job details

Permanent | Full-time
From £28,089 a year
1 day ago

Benefits

Free parking
Company pension
Company events
Employee discount
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Customer service call handling
Cloud infrastructure
Azure
Hardware repair
Incident queue management
Ticket management
Case record updates
Microsoft Office Suite
Windows
Technical support
Microsoft Office
Network infrastructure
Computer hardware
Ticket management systems
Technical support incident logging
Network support
Customer support
VMWare
Customer interaction
IT incident logging
Application support
Incident log maintenance
Communication skills
Microsoft Azure
Active Directory

Full job description

We are looking to develop our current team with the addition of a passionate 1st Line Technical Support Engineer who is keen to learn and grow with the business. As a 1st line technical support engineer, you will be responsible for providing remote support for IT infrastructure, cloud hosting & telecoms networks.

You will be working with over 150 different clients varying from SMB to SME sizes, to resolve or escalate their technical issues in a prompt and professional manner as well as building and repairing PC’s, laptops and printers and other workshop duties. It will be a role working between workshop and helpdesk. Full training and support will be provided.

If you have a passion for IT and looking to bring new ideas to the team this could be the role for you.

Key responsibilities will include:

· Answering the technical line to support our clients as the first point of contact.

· Provide remote and telephone support for client networks and applications.

· Responsible for handling support of ticket requests which relate to all technology including; workstations, servers, printers, networks, and vendor specific hardware and software.

· Updating the help desk ticketing system, ensuring the calls are logged and all notes, progress and actions have been added promptly and accurately.

· Prioritise tickets based on impact to keep efficient progress.

· Work to the contracted SLA’s and liaise with 3rd parties as required, escalating within the helpdesk team were necessary.

· Building PC’s

· Pre delivery setup of laptops

· Repairing PC’s, laptops and printers

· Dealing with third parties to arrange external repairs and tracking documentation

· Stock control of components and cables

· Pre delivery preparation of servers / infrastructure equipment

· Updating asset register for customers new equipment before delivery.

· Keeping up to date with any training and learning logs.

· Dealing with deliveries and receipting them into stock

· Dealing with software issues e.g. installation and upgrade

Skills and Experience:

· 1-2 Years prior experience within a technical support focused role.

· Active Directory Administration

· Office 365 & Azure support and management.

· Windows 10,11 Operating systems.

· Microsoft Office 365 apps.

· Virtualisation (Hyper-V, VMware)

· Basic Routing and switching knowledge.

· Knowledge with backup vendor software such as Veeam, StorageCraft.

· Basic Telephony systems Knowledge.

· Current MS-10X or MD-10x certifications preferred but not essential.

Good communication skills
Proactive and eager to learn
Good knowledge of IT Systems and Support
Professional and Courteous
Comfortable with all aspects of customer service (face to face, phone and email)

Hours & Benefits

· Monday to Friday 8AM - 5PM

· 30 minutes of lunch daily

· 20 days holiday entitlement (plus bank holidays)

· Free onsite parking with EV charging points

· Air conditioned modern offices

· Training opportunities

Job Types: Full-time, Permanent

Pay: From £28,089.00 per year

Benefits:

Company events
Company pension
Employee discount
Free parking
On-site parking

Application question(s):

Are you within 10 Miles of our Office in Chesterfield

Experience:

Technical support: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

it support & infrastructure engineer jobs in heath, dby

1st Line Support Engineer

Infrastructure Engineer

Network and Telecommunications Support Engineer

IT Support & Administration Engineer

IT Engineer

1st-2nd Line IT Support Engineer

IBMz Network Engineer

IT Infrastructure Engineer

IT Engineer

Deskside Engineer 6mth FTC

Senior IT Infrastructure Engineer

CAD Engineer Draughtsperson

3rd Line Infrastructure Engineer

Systems Administrator

Senior C&I Engineer - Information & Communications Technology (ICT)

IT Engineer

Data Installation Engineer

Senior End User Support Technician

Project Engineer

Network Voice Engineer - Contract

I want to receive the latest job alerts for it support & infrastructure engineer in heath, dby

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