Call centre work from home Work, Jobs in Billingham, Dur (with Salaries)

Customer Service Agent
Hays Travel —Sunderland
- Remote
- Computer literacy
- Organisational skills
- Communication skills
- Employee discount
7d
Early Help Administrator
Middlesbrough Council —Middlesbrough
- £27,254 - £28,142 a year
- Full-time
- Hybrid work
12d
International Communications Representative (CHEMISTRY)
Voicentric Ltd Durham —Durham
- £13.35 an hour
- Full-time
- Hybrid work
- CRM software
- Spanish
- Salesforce
- Profit sharing
- Health & wellbeing programme
Quick apply
Senior Administration Officer - Prison Support
HM Prison & Probation Service —Durham
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Senior Care Assistant
Stocktoncare Ltd. —Stockton-on-Tees
- From £13.50 an hour
- Full-time
- Supervising experience
- Organisational skills
- In-person
Quick apply
Senior Care Assistant
Teesside Healthcare Ltd. —Middlesbrough
- From £13.50 an hour
- Full-time
- Supervising experience
- Organisational skills
- In-person
Quick apply
Assistant Director, Digital and Technology
Broadacres —Northallerton
- £85,000 a year
- Full-time
- IT
- In-person
- Leadership
Quick apply
Consultant Psychiatrist in CAMHS - Hartlepool
Tees, Esk and Wear Valleys NHS Trust —Hartlepool
- £113,565 - £150,569 a year
- Full-time
- Remote
- English
- Education
- Bachelor's degree
- Free parking
5d
Assistant Professor (Research & Education)
Durham University —Durham
- £47,389 - £56,535 a year
- Full-time
- Doctoral degree
- Administrative experience
- University
11d
Support Co-ordinator
South Tyneside Council —South Tyneside
- £28,598 a year
- Full-time
- Communication skills
8d
Customer Service Advisor
Ebac Limited —Newton Aycliffe
- £12.71 an hour
- Temporary
- Customer service
- In-person
- Free parking
- Profit sharing
Quick apply
8d
Business Administrator
Ministry of Justice —Durham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Banking
- Annual leave
Case Administrator (Prison Support)
HM Prison & Probation Service —Durham
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Annual leave
- Employee discount
14d
Claims Handler
Pacifica —Sunderland
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
Quick apply
5d
Amazon Advertising Account Manager
Seller Presto —Middlesbrough
- £29,500 - £37,500 a year
- Part-time
- Hybrid work
- IT
- Communication skills
- Free parking
- Flexitime
Quick apply
4d
Business Support Apprentice
Mears Group —Darlington
- £8.00 - £12.71 an hour
- Full-time
- Maintenance
- English
- Microsoft Office
- Annual leave
- Employee discount
19h
Fixed Term Recall Co-ordinator
Ministry of Justice —Durham
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
2d
Lifeline Response Officer
Darlington Borough Council —Durham
- £20,001 - £30,000 a year
- Part-time
- Microsoft Office
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
Senior Probation Officer, Yorkshire and the Humber Probation Service, North Yorkshire, Part Time
HM Prison & Probation Service —Northallerton
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
11d
Clinical Specialist in Pain (DUR08)
Cora Health —Durham
- £36,000 - £40,000 a year
- Full-time
- Hybrid work
- Care plans
- Employee assistance programme

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call centre work from home jobs near billingham, dur

Customer Service Agent

Hays Travel -
Sunderland

Apply Now

Job details

7 days ago

Benefits

Employee discount

Qualifications

Computer literacy
Organisational skills
Communication skills

Full job description

About Hays Travel

As the UK’s largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 460 Branches throughout the UK, a network of personal travel consultants working from home, and a growing independence group and franchise operation. Our Head Office, based in Sunderland, is home to tour operator teams, finance, events, communications, marketing, people/HR, and IT, plus many more. We have been operating for over 40 years and continue to grow each year.

What it’s like to work for us?

Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important.

Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.

Responsibilities

An exciting new role based in our new Customer Support Team has become available. The Customer Support Team provides service to a number of divisions including: Homeworkers, Web , Virtual Call Centre and Independent group Fulfilment.

Working as a Customer Support advisor you will be liaising directly with customers over the phone for any pre-departure queries, amendments to Customers bookings, producing documentation instantly on booking and meeting both customer and agents requirements. You must be performance driven and customer focused, with a positive can-do attitude.

We also have our online support functions which includes engaging with customers via our social media platforms, dealing with Foreign Exchange queries and logging our Trust Pilot reviews.

Competences / Qualifications

Excellent communication, organisational and administration skills
Accuracy and good attention to detail
Ability to work to strict deadlines
Encouraging working attitude and desire to put forward ideas and implement positive changes to working practices as required
Computer literate
Ability to act on own initiative and prioritise workload
Flexibility to suit needs of the business
Motivational and development skills

Specific Duties

To ensure that all bookings are administered professionally and within given timescales
To ensure that all incoming telephone calls are processed on a timely basis and in a first class manner
To ensure e-mails are prioritised and dealt with on a timely basis
Daily/weekly Audit and Exception Reporting
Report any issues/improvements where appropriate
Monitoring and maintaining high productivity

General

To undertake any other duties that may fall into the job criteria
NB – this job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Our values

Our SMILE values are embedded into Hays Travel and always demonstrated to ensure you and all our colleagues work well together. Our SMILE values are:

Supportive
Motivational
Innovative
Loyal
Excellent

Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles

Apply Now

Refine Your Search

call centre work from home jobs in billingham, dur

Customer Service Agent

Early Help Administrator

International Communications Representative (CHEMISTRY)

Senior Administration Officer - Prison Support

Senior Care Assistant

Senior Care Assistant

Assistant Director, Digital and Technology

Consultant Psychiatrist in CAMHS - Hartlepool

Assistant Professor (Research & Education)

Support Co-ordinator

Customer Service Advisor

Business Administrator

Case Administrator (Prison Support)

Claims Handler

Amazon Advertising Account Manager

Business Support Apprentice

Fixed Term Recall Co-ordinator

Lifeline Response Officer

Senior Probation Officer, Yorkshire and the Humber Probation Service, North Yorkshire, Part Time

Clinical Specialist in Pain (DUR08)

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