Implementation specialist Work, Jobs in Smethwick, Wmd (with Salaries)

ServiceNow Implementation Specialist
Capgemini —Birmingham
- Hybrid work
Workplace Enablement Specialist
Ingeus —Birmingham
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Experience working with individuals with disabilities
- Microsoft Office
- Education
Quick apply
2d
Band 5 Workforce Systems Implementation Administrator
Birmingham Community Healthcare NHS Foundation Trust —Birmingham
- £32,073 - £39,043 a year
- Part-time
- Rehabilitation centre
12d
Operations Analyst
Xeal Pharma Limited —Birmingham
- £30,000 - £40,000 a year
- Full-time
- SQL
- Analysis skills
- Continuous improvement
- Free parking
Quick apply
8d
Operations Manager
Firma Stella Sports Memorabilia —Kidderminster
- £45,000 - £50,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
9d
SEO Executive
Jewellery Quarter Bullion Ltd —Birmingham
- Up to £35,000 a year
- Full-time
- Analysis skills
- JavaScript
- Organisational skills
- Employee discount
- Sick pay
Quick apply
Underwriting Product Development Specialist
The Travelers Companies, Inc. —Birmingham
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
- Health & wellbeing programme
2d
Internal Sales Coordinator
Steelway —West Bromwich
- Full-time
- CRM software
- Microsoft Office
- Communication skills
English, Maths & Digital Skills Manager
The Opportunity Provider —Birmingham
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Maths
- Team management
- Life insurance
- Sick pay
Quick apply
Financial Crime Operations Quality Control Specialist
Deutsche Bank —Birmingham
- Full-time
- Hybrid work
- Oracle
- Microsoft Office
- Bachelor's degree
- Employee discount
Senior Analyst- Analysis and Insight
National Crime Agency —Birmingham
- Full-time
- Presentation skills
- Travel
- Leadership
- Annual leave
- Sick pay
1d
European Logistics Specialist
GBA Logistics —Birmingham
- £28,500 - £36,000 a year
- Full-time
- Customer service
- Sick pay
Quick apply
Change Management Specialist
NFU Mutual —Stratford-upon-Avon
- Up to £50,000 a year
- Full-time
- Analysis skills
- Financial services
- Communication skills
- Annual leave
- Employee discount
2d
Records Operations Director
SMUF Mail & Records Services Ltd —Birmingham
- £78,000 - £98,000 a year
- Full-time
- Microsoft Office
- Team management
- Recruiting
Quick apply
4d
ServiceNow Developer
Capgemini —Birmingham
- Hybrid work
- Communication skills
Data Centre Thermal Solutions Specialist
IMI Plc - Legacy Precision —Birmingham
- Full-time
- CRM software
- Engineering
- Business development
Digital Transformation Lead
AtkinsRéalis —Birmingham
- Full-time
- Hybrid work
1d
Automation/Flow Designer Specialist
Capgemini —Coventry
- Scripting
Project Manager, Data Solutions Specialist
National Grid —Warwick
- £43,000 - £53,000 a year
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Organisational skills
11d
Senior Change Manager
Staffordshire County Council —Stafford
- £55,609 - £60,047 a year
- No weekends
- Hybrid work
- Continuous improvement
- Communication skills
- Negotiation
3d

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implementation specialist jobs near smethwick, wmd

ServiceNow Implementation Specialist

Capgemini -
Birmingham

Apply Now

Job details

Permanent

Qualifications

Technical troubleshooting
UI development
Data integration
UI design
SOAP
ServiceNow

Full job description

About the job you're considering

The ServiceNow Platform Implementation Solution Specialist is a technical and strategic role within Digital Customer Experience’s (DCX) Business Technology practice in the UK. This role focuses on developing, customizing, and integrating ServiceNow solutions to enhance Customer Experience, Technology Experience, and Employee Experience. It requires a strong understanding of what drives excellent customer experiences from marketing, sales, and commerce perspectives, as well as how great employee experiences are built around key moments such as onboarding, daily work, and talent development. The role also involves leveraging ServiceNow’s platform to enable seamless workflows that optimize productivity and satisfaction for both customers and employees.

Your role

Technical Development - Design and develop solutions for ServiceNow workflow applications, including:

Customer Experience Workflow Applications - Customer Service Management (CSM), Field Service Management, Customer Service Portal
Technology Experience Workflow Applications - IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM)
Employee Experience Workflow Applications - HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery

User Experience - Utliise ServiceNow's Experience Layer components to build modern, intuitive user interfaces

Configure and enhance the Next Experience UI for tailored and seamless interactions
Use UI Builder and Service Portal to deliver role-based dashboards and customised workflows that meet client-specific requirements

Integration and Data Management

Integrate ServiceNow applications with external systems (e.g., CRMs, HR systems, and eCommerce platforms) using REST/SOAP APIs and IntegrationHub.
Manage data migration and ensure alignment across ServiceNow modules and external systems for consistent data integrity.
Workflow data fabric and RaptorDB

Your skills and experience

ServiceNow Expertise: Proven experience with the ServiceNow platform, focusing on Customer Experience, Technology Experience, and Employee Experience workflows.
Customer and Employee Insights:
Deep understanding of customer journey optimization, including touchpoints in marketing, sales, and commerce.
Strong knowledge of employee lifecycle touchpoints, such as onboarding, daily productivity, and career development.
Technical Proficiency: Proficiency in JavaScript, HTML, CSS, and ServiceNow-specific tools like Glide API, Flow Designer, and IntegrationHub.
Integration Skills: Expertise in integrating ServiceNow with external systems to create end-to-end workflows.
Communication and Collaboration: Ability to translate technical concepts into business outcomes and work effectively with diverse teams.
Problem-Solving: Analytical mindset with the ability to troubleshoot complex issues and deliver innovative solutions.

We are a Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

Declare they have a disability, and
Meet the minimum essential criteria for the role.

Please opt in during the application process.

Your security clearance

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.
To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.
Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.
Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

Make it real – what does it mean for you

Flexibility to work your way
You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Your wellbeing
You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.

Impactful Experiences
You will reimagine what’s possible: creating value for the world’s leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK.

Shape your path
You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.

Capgemini. Make it real.

Why you should consider Capgemini

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.

Make it real | www.capgemini.com

Apply Now

Refine Your Search

implementation specialist jobs in smethwick, wmd

ServiceNow Implementation Specialist

Workplace Enablement Specialist

Band 5 Workforce Systems Implementation Administrator

Operations Analyst

Operations Manager

SEO Executive

Underwriting Product Development Specialist

Internal Sales Coordinator

English, Maths & Digital Skills Manager

Financial Crime Operations Quality Control Specialist

Senior Analyst- Analysis and Insight

European Logistics Specialist

Change Management Specialist

Records Operations Director

ServiceNow Developer

Data Centre Thermal Solutions Specialist

Digital Transformation Lead

Automation/Flow Designer Specialist

Project Manager, Data Solutions Specialist

Senior Change Manager

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About the job you're considering

Your role

Your skills and experience

We are a Disability Confident Employer

Your security clearance

Make it real – what does it mean for you

Why you should consider Capgemini

About Capgemini

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