It Work, Jobs in Ellesmere, Shr (with Salaries)

IT Helpdesk Technician
Interior Products Group (Morland) —Welshpool
- £35,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
Quick apply
22h
IT Support Engineer
Eurolaser technologies —Chester
- £2,000 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
13d
IT Technician
Epson —Telford
- £26,437 a year
- Full-time
- Windows
- Continuous improvement
- Computer networking
Quick apply
Junior IT Service Desk Representative (Apprentice)
Primary Goal —Chester
- £23,000 - £25,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Customer service
Quick apply
6d
Network Support Planner - Part Time 30 hours. 12 months FTC.
Iceland —Deeside
- Part-time
- Microsoft Excel
- Microsoft Office
- Communication skills
- Store discount
- Work from home
IT Development Engineer (Software)
Epson —Telford
- £38,627 a year
- Full-time
- Bachelor's degree
- Computer networking
- Software development
Quick apply
Senior IT System Specialist / Architect
Countess of Chester Hospital NHS Foundation Trust —Chester
- £49,387 - £56,515 a year
- Full-time
- Continuous improvement
4d
IT Quality Assurance Apprentice
Radius Limited —Crewe
- Full-time
- DevOps
- Agile
- IT
Quick apply
IT Specialist - Skilled 2nd line support / 3rd line support
Marine Systems Technology —Winsford
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
1d
Senior Systems Administrator
Muller Group —Market Drayton
- Full-time
- Microsoft Office
- Travel
- IT
- Employee discount
- Bereavement leave
IT Solutions Engineer
Magna International —Telford and Wrekin
- ERP systems
- Analysis skills
- APIs
Quick apply
7d
Sales Manager – Managed IT Services & NHS HSCN Solutions
Beon Core Ltd —Telford
- £25,077.77 - £32,000.00 a year
- Temporary
- Hybrid work
- Sales
- Salesforce
- Analysis skills
- Free parking
- Employee discount
Quick apply
Site Network - Technical Support
Radius Limited —Crewe
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
Lead Solutions Architect - D365
AO World —Crewe
- Azure
- APIs
- Free parking
- Employee discount
Senior Solution Architect
Capgemini Sogeti —Telford
- AWS
- Agile
Senior Solution Architect
Capgemini —Telford
- AWS
- Agile

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IT Support level 2 Engineer
Part Four —Warrington
*Driving Credentials:* Full UK Driving Licence and access to a reliable vehicle for scheduled onsite customer visits. Customer service: 2 years (preferred).
£30,000 - £33,000 a year
Quick apply
1d
Software Engineer (Support Function Lead / Support Engineer)
Byteful.com —Manchester
Support customers across chat, email, and tickets — proxy integration, connection and blocking issues, billing and account queries. What we’re looking for*.
£30,000 - £45,000 a year
Quick apply

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IT Helpdesk Technician

Interior Products Group (Morland)
Welshpool

Quick apply

Job details

Permanent | Full-time
£35,000 a year
22 hours ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

TCP
Azure
Customer service
Windows
DHCP
Continuous improvement
CompTIA Network+
IT support
Computer networking
DNS
Organisational skills
IT
IP networking
TCP/IP
Communication skills
Active Directory
CompTIA A+
Intune
Help desk
VPN

Full job description

Role Overview

We are seeking an experienced and proactive IT Helpdesk Technician to provide first and second-line support across a growing manufacturing and distribution business. The successful candidate will be responsible for supporting users, maintaining IT infrastructure, troubleshooting technical issues, deploying hardware, and assisting with the administration of Microsoft cloud technologies and business applications.

The role requires excellent communication skills, strong technical troubleshooting abilities and a customer-focused approach. The position offers exposure to a wide range of technologies including Microsoft 365, Azure, networking, security, wireless infrastructure, ERP systems and e-Commerce platforms.

Key Responsibilities:

End User Support

Provide 1st and 2nd line IT support to users across multiple sites.
Troubleshoot hardware, software, networking and connectivity issues.
Manage helpdesk tickets and ensure timely resolution of incidents and service requests.
Escalate issues to third-party vendors where appropriate.
Provide remote and onsite support to users.

Microsoft 365 & Cloud Administration

Administer Microsoft Entra ID (Azure AD).
Manage user accounts, passwords, security groups and permissions.
Support Microsoft Intune device management.
Troubleshoot Conditional Access policies and authentication issues.
Assist with Microsoft 365 administration and licensing.

Infrastructure & Networking

Troubleshoot DNS, DHCP, TCP/IP and general network connectivity issues.
Support wired and wireless networks.
Diagnose VPN and site-to-site connectivity problems.
Assist with firewall administration and security configuration.
Maintain infrastructure documentation.

Device Management

Build, configure and deploy Windows laptops and desktop PCs.
Install and configure software and business applications.
Maintain hardware inventory and asset records.
Support printers, scanners and peripheral devices.

Security & Compliance

Support endpoint security solutions.
Assist with device encryption management.
Monitor security alerts and vulnerabilities.
Follow company cybersecurity policies and best practices.

Business Systems Support

Provide user support for:
D365 Finance & Operations
D365 Commerce
BarTender
Docentric
Access HR, Payroll and Learning Management Systems (LMS)

Project Work

Assist with Windows upgrades and device deployments.
Support infrastructure projects.
Contribute to IT continuous improvement initiatives.

Essential Skills & Experience:

Technical Skills

Strong knowledge of:
Microsoft Windows 11
Active Directory
DNS
DHCP
TCP/IP Networking
Microsoft Azure
Microsoft Entra ID
Microsoft Intune
VPN technologies
Wi-Fi and Wireless Networks

Experience

Minimum 3-5 years' experience in an IT Support or Helpdesk role.
Experience deploying and configuring PCs and laptops.
Experience troubleshooting networking and connectivity issues.
Experience supporting Microsoft 365 environments.
Experience supporting multiple business locations.

Soft Skills

Excellent communication skills.
Strong customer service approach.
Methodical troubleshooting abilities.
Ability to prioritise workload and manage multiple tasks.
Ability to work independently with minimal supervision.
Strong documentation and organisational skills.

Infrastructure

WatchGuard Firewalls
MikroTik RouterBoards
Ubiquiti Wireless Equipment
ESET Endpoint Security

Business Applications

D365 Finance & Operations
D365 Commerce
BarTender
Docentric
Access HR, Payroll and LMS Systems

Certifications (Desirable)

Microsoft Fundamentals (MS-900/AZ-900)
CompTIA Network+
CompTIA A+
Microsoft Endpoint Administrator

Salary dependant on experience.

Hours:

8am - 5pm Mon - Thurs

8am - 2.30pm - Friday (from home)

Pay: £35,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

it jobs in ellesmere, shr

IT Helpdesk Technician

IT Support Engineer

IT Technician

Junior IT Service Desk Representative (Apprentice)

Network Support Planner - Part Time 30 hours. 12 months FTC.

IT Development Engineer (Software)

Senior IT System Specialist / Architect

IT Quality Assurance Apprentice

IT Specialist - Skilled 2nd line support / 3rd line support

Senior Systems Administrator

IT Solutions Engineer

Sales Manager – Managed IT Services & NHS HSCN Solutions

Site Network - Technical Support

Lead Solutions Architect - D365

Senior Solution Architect

Senior Solution Architect

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