Software support analyst Work, Jobs in Bradfield, Brk (with Salaries)

Service Desk Analyst
Embrace IT Services Limited —Fleet
- From £25,420 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Free parking
- Flexitime
Quick apply
3d
Assoc Application Analyst
Visa Europe Limited —Basingstoke
- 12 hour shift
- Analysis skills
- Bachelor's degree
- Organisational skills
IT Support Technician
Palace International Ltd. (trading as Spectro | Jet-Care) —Odiham
- £25,000 - £35,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
Associate Application Analyst
Visa Europe Limited —Basingstoke
- 12 hour shift
- Analysis skills
- Bachelor's degree
- Organisational skills
Service Desk Support Analyst
Basingstoke and Deane Borough Council —Basingstoke
- £34,367 - £36,980 a year
- Full-time
- Hybrid work
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
9d
IT Compliance Analyst
UK Atomic Energy Authority —Culham
- £48,290 a year
- Full-time
- PMP
- IT
- Annual leave
- Employee assistance programme
11d
1st Line Support Analyst
FluidOne —Camberley
- Azure
- Microsoft Outlook
- Customer service
- Employee assistance programme
Data Scientist
Gamma —Newbury
- Full-time
- SQL
- Machine learning
- Mentoring
- Annual leave
Quick apply
Planning Analyst
OrganOx —Oxford
- £45,000 - £65,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Annual leave
- Employee discount
Quick apply
Associate Monitoring Analyst
QinetiQ —Farnborough
- £44,550 - £49,500 a year
- Full-time
- Azure
- Scripting
- IT
- Employee discount
13d
Systems Ops Analyst
Epicor —Bracknell
- Full-time
- Azure
- Windows
- SQL
Apprentice Service Delivery Analyst
Intec Business Colleges —Reading
- £16,000 a year
- Temporary
- Customer service
- IT
- In-person
Quick apply
13d
Data Scientist
Pragma —Newbury
- SQL
- Machine learning
- Mentoring
- Annual leave
IoT - Software Developer
Computewell —Slough
- Oracle
- Computer Science
- Java
Data Scientist
BAE Systems —Frimley
- Hybrid work
- Machine learning
- APIs
- Communication skills
Senior Cloud Billing Analyst
Softcat —Marlow
- Hybrid work
- Microsoft Excel
- Oracle
- Analysis skills
- Flexible schedule
Lead Portfolio Analyst
Tempcover —Fleet
- Full-time
- Hybrid work
- Azure
- Management
- SQL
- Work from home
- Employee assistance programme
Quick apply
Big Data - Software Developer
Computewell —Slough
- Azure
- Oracle
- Computer Science
Enterprise Applications Senior Developer
University of Oxford —Oxford
- £49,119 - £58,265 a year
- Azure
- University
- Mentoring
- Annual leave
6d
Manager, Support Operations
Infor —Farnborough
- Management
- ERP systems
- Data analysis skills

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software support analyst jobs near bradfield, brk

Service Desk Analyst

Embrace IT Services Limited
Fleet

Quick apply

Job details

Permanent | Full-time
From £25,420 a year
3 days ago

Benefits

Free parking
Casual dress
Flexitime
Company pension
On-site parking

Qualifications

Microsoft Windows Server
Desktop support
TCP
ITIL Certification
Software troubleshooting
Customer service
LAN
Windows
Microsoft Office
ITIL
DNS
Mac OS
IT
TCP/IP
Communication skills
VPN

Full job description

Job Overview

We are seeking a dynamic and proactive 1st Line Service Desk Analyst to join our IT support team. In this vital role, you will be the first point of contact for end-users seeking technical assistance, ensuring swift resolution of IT issues and delivering exceptional customer service. Your energetic approach and technical expertise will help maintain seamless IT operations across the organization, supporting a variety of hardware, software, and network systems. This position offers an exciting opportunity to develop your skills in a fast-paced environment while making a tangible impact on daily business functions.

Responsibilities

Respond promptly to incoming support requests via phone, email, or ticketing systems.
Diagnose and resolve common technical issues related to desktop support, operating systems (Windows, macOS), and hardware components.
Assist users with software troubleshooting, including Microsoft Office applications and other enterprise tools.
Support network connectivity issues by troubleshooting computer networking problems such as LAN, VPN, DNS, TCP/IP, firewalls, and TCP connections.
Manage user accounts and permissions using Microsoft Office 365 and assist with password resets or account lockouts.
Escalate complex issues when necessary while maintaining clear communication with end-users.
Document all support interactions accurately in ticketing system.

Skills

Strong understanding of computer networking concepts including LAN, TCP/IP protocols, DNS, VPNs, and firewalls.
Proficiency in desktop support across multiple operating systems such as Windows (including Windows Server) and macOS.
Hands-on experience with Microsoft Office 365 and user account administration.
Knowledge of software troubleshooting techniques for common applications like Microsoft Office suite.
Familiarity with remote management tools for deploying updates or managing hardware/software assets.
Excellent communication skills to provide clear guidance and support to end-users of varying technical backgrounds.
Ability to analyze issues quickly using strong problem-solving skills while maintaining a positive attitude under pressure.

Qualifications / Experience (advantageous)

Microsoft Fundamentals
ITIL Foundation

Join us as a Service Desk Analyst and become a key player in delivering reliable IT support that empowers our organization’s success!

Pay: From £25,420.00 per year

Benefits:

Casual dress
Company pension
Flexitime
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

software support analyst jobs in bradfield, brk

Service Desk Analyst

Assoc Application Analyst

IT Support Technician

Associate Application Analyst

Service Desk Support Analyst

IT Compliance Analyst

1st Line Support Analyst

Data Scientist

Planning Analyst

Associate Monitoring Analyst

Systems Ops Analyst

Apprentice Service Delivery Analyst

Data Scientist

IoT - Software Developer

Data Scientist

Senior Cloud Billing Analyst

Lead Portfolio Analyst

Big Data - Software Developer

Enterprise Applications Senior Developer

Manager, Support Operations

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