Access control specialist Work, Jobs in Belfast, Ant (with Salaries)

Technical Support Engineer
INDICOMSUR —Newtownabbey
- £38,000 - £40,000 a year
- Full-time
- Computer literacy
- English
- In-person
Quick apply
3d
Assistant General Services Manager
Sodexo —Belfast
- £30,000 a year
- Full-time
- Travel
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
Compliance Surveillance Associate
TP ICAP —Belfast
- Full-time
- Microsoft Word
- Mentoring
- Training & development
Compliance Surveillance Analyst
TP ICAP —Belfast
- Full-time
- Microsoft Word
- Financial services
- Communication skills
Accounts Receivable Specialist - Belfast
Savills Ireland —Belfast
- Salesforce
- Organisational skills
- Communication skills
12d
IT Support Analyst
3173 —Belfast
- Full-time
- Continuous improvement
- Computer networking
- SharePoint
Assurance Analyst – Risk & Compliance
TP ICAP —Belfast
- Full-time
- Bachelor's degree
- Continuous improvement
- Organisational skills
11d
Senior Consultant/Document Controller Real Estate Digital- UK Wide
Turner & Townsend —Belfast
- Full-time
- Hybrid work
- No experience needed
- Presentation skills
- Communication skills
Quick apply
5d
Field Service Engineer (based in Belfast area)
Shredding Machinery Solutions Ltd —Belfast
- £36,000 - £40,000 a year
- Overtime
- Hybrid work
- Customer service
- Maintenance
- English
Quick apply
11d
Global Financial Crimes Investigations Manager
Bank of America —Belfast
- Full-time
- Bachelor's degree
- No degree
- Quality control
10d
Settlements Senior Associate
TP ICAP —Belfast
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
13d
Logistics Coordinator
Randox Laboratories —Crumlin
- Weekend availability
- Microsoft Word
11d
Global Financial Crimes Senior Investigator
Bank of America —Belfast
- Full-time
- Writing skills
- Bachelor's degree
- No degree
Senior Consultant - Manager - Sustainable Product & Resilient Supply Chain Data Architect, AI for Sustainability & Infrastructure, AI & Data
Deloitte —Belfast
- Hybrid work
- English
- Business development
- Travel
User Experience Designer - Enterprise
Citi —Belfast
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee assistance programme
Talent Acquisition Specialist
TRG Screen —Belfast
- £28,000 - £32,000 a year
- English
- Bachelor's degree
- Recruiting
Quick apply
Senior Risk Manager, Non-Financial Risk
TP ICAP —Belfast
- Full-time
- Bachelor's degree
- No degree
- Organisational skills
9d
Global Financial Crimes Specialist â€“ Governance & Reporting
Bank of America —Belfast
- Full-time
- Writing skills
- Bachelor's degree
- No degree
6d
Commercial Manager - Customer Proposition
Henderson Group —Newtownabbey
- Full-time
- Analysis skills
- Bakery
- Communication skills
- Employee assistance programme
- Employee discount
Airport Security Officer
Wilson James —Belfast
- £13.24 - £13.79 an hour
- Weekend availability
- Free parking
- Annual leave

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Technical Support Engineer

INDICOMSUR
Newtownabbey

Quick apply

Job details

Permanent | Full-time
£38,000 - £40,000 a year
3 days ago

Qualifications

Technical troubleshooting
Desktop support
TCP
Operating systems
Computer literacy
Incident queue management
User account provisioning
Ticket management
Incident documentation
English
User account management
Service restoration
IT permissions management
Computer hardware
CompTIA Network+
Ticket management systems
Technical support incident logging
Network support
Technical writing
IP networking
Customer support
Customer interaction
IT incident logging
Application support
Root cause analysis
Fault diagnosis and repair
Incident log maintenance
Communication skills
PowerShell scripting
PowerShell
CompTIA A+
Intune
Mobile devices

Full job description

About the Role

Indicom Business Technology Services is looking for a Technical Support Engineer to join our team at Abbey Enterprise Park in Newtownabbey. You will provide technical assistance to business customers, investigate hardware and software issues, and ensure that users can access reliable and secure technology services.

This position is suited to a technically capable and customer-focused professional who can diagnose problems, explain solutions clearly, and manage several support requests at the same time. You will work with service desk colleagues, systems administrators, network engineers, external suppliers, and client representatives to resolve incidents and maintain service quality.

Key Responsibilities

Provide first-line and second-line technical support to business users.
Diagnose and resolve hardware, software, network, and user-access issues.
Respond to support requests received by telephone, email, remote-support tools, and the ticketing system.
Install, configure, and maintain laptops, desktop computers, monitors, printers, and mobile devices.
Support Microsoft Windows, Microsoft 365, Outlook, Teams, and other common business applications.
Create and manage user accounts, permissions, distribution lists, and password resets.
Troubleshoot internet connectivity, Wi-Fi, virtual private network, and local network issues.
Record incidents, actions taken, solutions, and user communications accurately.
Prioritise support requests according to urgency, business impact, and service-level requirements.
Escalate complex incidents to senior engineers or specialist teams when necessary.
Support employee onboarding and offboarding by preparing equipment and managing system access.
Perform routine software updates, security checks, and device-maintenance activities.
Maintain an accurate inventory of company and client technology equipment.
Prepare troubleshooting guides, technical procedures, and knowledge-base articles.
Follow up with users to confirm that problems have been fully resolved.
Identify recurring technical issues and recommend long-term improvements.

What We Are Looking For

At least 2–3 years of experience in IT support, technical support, service desk operations, or a similar role.
Practical experience supporting Microsoft Windows and Microsoft 365 environments.
Good understanding of computer hardware, operating systems, business applications, and peripheral devices.
Basic knowledge of networking concepts, including TCP/IP, DNS, DHCP, Wi-Fi, and virtual private networks.
Experience using ticket-management or IT service-management systems.
Ability to diagnose technical problems through structured questioning and investigation.
Strong customer-service and communication skills.
Ability to explain technical information clearly to non-technical users.
Excellent organisation and attention to detail.
Ability to prioritise several incidents while meeting service-level targets.
Strong written and spoken English.
A qualification in information technology, computer science, networking, or a related discipline is preferred.

Preferred Skills

Experience with Microsoft Entra ID, Active Directory, or similar identity-management platforms.
Familiarity with Intune or other device-management systems.
Knowledge of endpoint security, antivirus software, and access-control practices.
Experience supporting remote and hybrid employees.
Familiarity with cloud-based backup and collaboration platforms.
Knowledge of ITIL principles and incident-management processes.
CompTIA A+, Network+, Microsoft, or another relevant technical certification.
Experience working for a managed service provider or supporting multiple business clients.
Basic understanding of PowerShell or other administrative scripting tools.
Experience with hardware procurement, asset tracking, and equipment lifecycle management.

Mindset

You are patient, methodical, and focused on finding the underlying cause of a technical problem rather than applying only a temporary solution. You remain calm when users are frustrated and communicate clearly throughout the support process.

You take responsibility for incidents from initial report through resolution, maintain accurate records, and ask for assistance when escalation is necessary. You are also curious about new technology and continuously improve your technical knowledge.

Pay: £38,000.00-£40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

access control specialist jobs in belfast, ant

Technical Support Engineer

Assistant General Services Manager

Compliance Surveillance Associate

Compliance Surveillance Analyst

Accounts Receivable Specialist - Belfast

IT Support Analyst

Assurance Analyst – Risk & Compliance

Senior Consultant/Document Controller Real Estate Digital- UK Wide

Field Service Engineer (based in Belfast area)

Global Financial Crimes Investigations Manager

Settlements Senior Associate

Logistics Coordinator

Global Financial Crimes Senior Investigator

Senior Consultant - Manager - Sustainable Product & Resilient Supply Chain Data Architect, AI for Sustainability & Infrastructure, AI & Data

User Experience Designer - Enterprise

Talent Acquisition Specialist

Senior Risk Manager, Non-Financial Risk

Global Financial Crimes Specialist â€“ Governance & Reporting

Commercial Manager - Customer Proposition

Airport Security Officer

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