Technical account manager Work, Jobs in Creswell, Dby (with Salaries)

Technical Account Manager
etiCloud Limited —Sheffield
- £35,000 - £65,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Salesforce
- IT
- Free parking
- Health & wellbeing programme
Quick apply
Enterprise Account Manager
The Barcode Warehouse Ltd —Newark-on-Trent
- From £50,000 a year
- Full-time
- CRM software
- Sales
- Presentation skills
- Employee assistance programme
- Sick pay
Quick apply
Account Manager
John Crane —Sheffield
- Full-time
- Sales
- Travel
- Communication skills
Quick apply
Internal Account Manager
Arnold Magnetic Technologies —Swallownest
- £33,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Free parking
- Employee assistance programme
Quick apply
8d
Account Manager
Commify —Nottingham
- £32,000 - £37,000 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Annual leave
Quick apply
13d
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Tankersley
- Full-time
- Sales
- ERP systems
- IT
Quick apply
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Sales
- ERP systems
- IT
Quick apply
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Sales
- ERP systems
- IT
Quick apply
Technical Sales Manager
ACDC Cranes Ltd —Sheffield
- £37,440 - £50,000 a year
- Full-time
- Business development
- Driving
- Organisational skills
- Employee discount
- Gym membership
Quick apply
7d
Sales Executive (Internal) – Doorsets & Ironmongery
DATIM Ltd —Chesterfield
- Full-time
- Sales
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Business Development Executive
FluidOne —Sheffield
- Full-time
- Sales
- Business development
- Employee assistance programme

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Technical Account Manager

etiCloud Limited -
Sheffield

Quick apply

Job details

Permanent | Full-time
£35,000 - £65,000 a year

Benefits

Free parking
Casual dress
Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Private medical insurance
Employee discount
On-site parking

Qualifications

Microsoft Powerpoint
Salesforce
IT
Account management
Negotiation

Full job description

etiCloud have an opportunity for a Technical Account Manager to join our team. Our Technical Account Managers are the solutions experts within etiCloud. They are the consultative service our clients need to ensure their IT services are ahead of the curve and their business is running efficiently and securely from a digital perspective.

As a Technical Account Manager you will take a full 360° approach to client service, ensuring exceptional customer experiences while driving growth through strategic account management, technology consultancy, and proactive upselling and cross-selling. This role is pivotal in maintaining strong client relationships, delivering tailored solutions, and ensuring maximised profitability of key accounts through contract renewals by providing through consistent engagement and value delivery.

The Client Solutions team work closely with Service Delivery, Project Management, and our Core Systems Engineering teams to ensure a smooth client onboarding and that clients are updated on implementations, and incident management.

As a Client Solutions Lead you will take a data driven approach to decision making and stakeholder management, whilst focusing on process improvement, innovation, and change management.

Key Responsibilities

Customer Excellence & Service Management

· Act as the primary point of contact for key clients, ensuring timely resolution of queries and issues.

· Champion customer satisfaction by embedding best practices and continuous improvement initiatives.

· Oversee service delivery standards and ensure compliance with SLAs.

Account Management & Growth

· Manage a portfolio of key accounts, conducting monthly, quarterly, and annual reviews to assess performance and identify opportunities.

· Develop strategic account plans to maximise client value and retention.

· Identify and execute upselling and cross-selling opportunities aligned with client needs.

Technology Consultancy

· Provide expert guidance on technology solutions, ensuring clients leverage the full potential of etiCloud’s offerings.

· Collaborate with internal technical teams to design and implement bespoke solutions.

Contract & Renewal Management

· Monitor contract lifecycles and proactively manage renewals to maintain continuity of service.

· Negotiate terms where necessary to ensure mutual benefit and long-term partnerships.

Skills & Experience

· Proven experience in client-facing roles within technology or managed services.

· Strong understanding of account management principles and customer success strategies.

· Ability to identify growth opportunities and deliver consultative solutions.

· Excellent communication, negotiation, and relationship-building skills.

· An understanding of IT infrastructure services, and cyber security services.

· Analytical mindset with the ability to interpret data and drive actionable insights.

KPIs & Success Measures

· Client satisfaction scores (CSAT/NPS).

· Revenue growth through upselling and cross-selling.

· Contract renewal rates.

· Timely completion of account reviews and strategic plans.

If you do not have all the above skills and experience, we would still be interested in hearing from you as we are able to provide training and development opportunities to grow within our teams

Why join etiCloud?

Joining etiCloud isn’t just about getting a job—it’s about growing a career with one of the UK’s leading cloud-based IT providers. You’ll be supported every step of the way in a friendly, professional environment where your development matters. Here’s what you’ll get when you become part of our team:

· Competitive salary with annual reviews

· 25 days annual leave

· Continual career development and training opportunities

· Private medical insurance and wellbeing support

· Annual bonus

· Modern Sheffield office with free parking

Apply now and take your next step in tech with etiCloud.

Job Types: Full-time, Permanent

Pay: £35,000.00-£65,000.00 per year

Benefits:

Casual dress
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Private medical insurance

Ability to commute/relocate:

Sheffield S8 0XF: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have the right to work in the UK with out future Visa sponsorship required?

Experience:

Technical Account Management: 3 years (required)

Work Location: Hybrid remote in Sheffield S8 0XF

Quick apply

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technical account manager jobs in creswell, dby

Technical Account Manager

Enterprise Account Manager

Account Manager

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Account Manager

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Technical Sales Manager

Sales Executive (Internal) – Doorsets & Ironmongery

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