Engagement manager Work, Jobs in Bursledon, Ham (with Salaries)

Business Engagement and Service Improvement Manager
Abri —Eastleigh
- Up to £58,432 a year
- Full-time
- Project management
- Continuous improvement
- Team management
7d
Regional Operations Manager - Care
The Abbeyfield Society —Southampton
- £65,000 - £70,000 a year
- Full-time
- Management
- Continuous improvement
- Budgeting
- Annual leave
- Employee assistance programme
Quick apply
1d
Shared Lives Administrative Officer
Hampshire County Council —Fareham
- £27,780 - £30,564 a year
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
7d
Capture Manager
Leidos —Whiteley
- £75,800 - £99,800 a year
- Full-time
- Sales
- Business development
- IT
- Annual leave
- Work from home
Leadership Training Manager
South Western Railway —Southampton
- Full-time
- Microsoft Powerpoint
- Project management
- Mentoring
- Employee discount
6d
Strategic Service Manager
Hampshire County Council —Winchester
- £56,285 - £63,080 a year
- Hybrid work
- Analysis skills
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
3d
Senior Communications Manager - Special Projects
Public Sector Resourcing —Southampton
- Full-time
17h
Senior Internal Communications and Change Officer
Portsmouth City Council —Portsmouth
- £42,838 - £47,181 a year
- Hybrid work
- No degree
9d
Senior Business Development Manager
Visitor Chat Limited —Portsmouth
- £52,000 - £80,000 a year
- Full-time
- Sales
- Business development
- In-person
- Annual leave
- Referral programme
Quick apply
PA to Divisional Director
BarrattDevelopments —Southampton
- Microsoft Powerpoint
- English
- Microsoft Office
Business Continuity Manager
Bell Integration —Portsmouth
- Hybrid work
- Analysis skills
- Project management
- Organisational skills
- Annual leave
Assistant Team Manager
Quilter —Southampton
- Full-time
- Continuous improvement
- Training & development
- Communication skills
2d
Senior Trial Manager
University of Southampton —Southampton
- £46,049 - £58,225 a year
- Full-time
- Hybrid work
- Hospital
- University
Programme Manager
Hampshire County Council —Winchester
- £56,285 - £63,080 a year
- Temporary
- Hybrid work
- Travel
7d
Contract Relationship Manager
Hampshire County Council —Winchester
- £40,643 - £45,077 a year
- Hybrid work
- Microsoft Office
- Analysis skills
- Continuous improvement
2d
Head of PMO
Hampshire County Council —Winchester
- £82,339 - £92,410 a year
- Temporary
- Hybrid work
- Travel
- Leadership
7d
Support Services Manager
Portsmouth City Council —Portsmouth
- £42,838 - £47,181 a year
- Continuous improvement
- Team management
- Organisational skills
3d
Research Engagement & Impact Administrator
University Hospital Southampton NHS Foundation Trust —Southampton
- £25,760 - £27,476 a year
- Part-time
- Microsoft Office
- Administrative experience
- Computer skills
Marketing Assistant
InterRegs Ltd —Fareham
- £25,500 - £26,000 a year
- Full-time
- Microsoft Word
- CRM software
- Social media management
- Free parking
Quick apply
2d
Senior Sales Manager
Currys —Southampton
- Full-time
- Customer service
- Retail management
- Leadership
- Annual leave
- Employee discount

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engagement manager jobs near bursledon, ham

Business Engagement and Service Improvement Manager

Abri -
Eastleigh

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Job details

Full-time
Up to £58,432 a year
7 days ago

Qualifications

Facilitation
Defect resolution root cause analysis
Stakeholder collaboration
Stakeholder liaison
Coaching
Internal department liaison
Change management
Project management
Stakeholder coordination
Continuous improvement
Continuous improvement cycles oversight
Team management
Change leadership
Root cause analysis
Workshop facilitation experience
Leadership
Project management experience
Stakeholder management

Full job description

Are you an experienced leader in service improvement, project management, or change management with a passion for delivering better outcomes for customers and colleagues?

We're looking for a Business Engagement & Service Improvement Manager to lead a team focused on identifying opportunities for change, driving continuous improvement, and ensuring customer and colleague insights are at the heart of everything we do.

In this role, you'll lead and develop a team of Service Improvement Coordinators and Root Cause Analysts, providing clear direction, coaching, and support to help them identify and deliver meaningful improvements across the organisation. You'll play a key role in strengthening our Root Cause Analysis capability, ensuring robust methodologies and evidence-based approaches are used to identify underlying issues, generate insight, and drive buy-in to make sustainable service improvements.

A significant part of the role involves ensuring customer and colleague feedback directly informs decision-making. You'll work closely with colleagues across Customer Experience, Insights, and People & Organisational Development to turn feedback and insight into recommendations and actions for tangible service improvements, enhanced colleague experiences, and lasting cultural change.

Working closely with operational leaders, you'll help shape ideas for change, support the development of business cases, and clearly articulate the drivers behind new initiatives, whether regulatory, compliance, operational, or strategic. You'll act as a trusted partner to stakeholders across the organisation, helping them assess opportunities and prioritise improvements.

You'll also champion continuous improvement across the organisation by providing tools, frameworks, facilitation, and guidance that enable teams to investigate challenges, solve problems, and where appropriate, deliver change themselves. From conducting reviews and gap analyses to facilitating workshops and working groups, you'll help create the conditions for successful change and continuous learning.

Working alongside the Head of Change & Service Improvement, you'll contribute to the forecasting, prioritisation, and sequencing of change activity across the wider portfolio. You'll help ensure that change initiatives are strategically aligned, well governed, and deliver measurable benefits, while managing stakeholder expectations around scope, resources, and delivery timescales.

We're looking for someone with proven experience leading service improvement, business engagement, change, or continuous improvement teams. You'll have strong leadership and stakeholder management skills, experience developing Root Cause Analysis capability, and a track record of turning insight into meaningful operational and customer outcomes. You'll be an excellent communicator, comfortable working with colleagues at all levels, and passionate about building organisational capability in problem-solving, service design, and continuous improvement. Knowledge of the social housing sector would be advantageous.

If you're passionate about helping organisations improve services, empowering teams to solve problems, and delivering meaningful change that makes a difference for customers and colleagues, we'd love to hear from you.

On this occasion, applications from candidates who've previously applied for this role won't be reconsidered, but we appreciate your interest.

We’ll review and interview suitable candidates as they apply. If we receive enough applications, we'll close the advert early so be sure to apply today so you don’t miss out!

Abri is a large housing provider who own and manage more than 58,000 homes and various community assets, serving around 113,000 customers across the South of England.

We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?

We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most
We’re investing in our communities, to address local issues and create opportunities for everyone

As we grow, we’re re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.

More information about Abri and our strategic objectives can be found at .

Apply Now

Refine Your Search

engagement manager jobs in bursledon, ham

Business Engagement and Service Improvement Manager

Regional Operations Manager - Care

Shared Lives Administrative Officer

Capture Manager

Leadership Training Manager

Strategic Service Manager

Senior Communications Manager - Special Projects

Senior Internal Communications and Change Officer

Senior Business Development Manager

PA to Divisional Director

Business Continuity Manager

Assistant Team Manager

Senior Trial Manager

Programme Manager

Contract Relationship Manager

Head of PMO

Support Services Manager

Research Engagement & Impact Administrator

Marketing Assistant

Senior Sales Manager

I want to receive the latest job alerts for engagement manager in bursledon, ham

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