Of computing Work, Jobs in Bristol, Eng (with Salaries)

Help Desk Technician L1/L2
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
13d
ICT Infrastructure Engineer
Avon Fire & Rescue Service —North Somerset
- £36,363 - £39,152 a year
- Azure
- Computer networking
- SharePoint
- Free parking
- Employee discount
12d
Junior ICT Consultant
turn IT on —Bath
- £21,000 - £26,500 a year
- Full-time
- IT
- Communication skills
- School
- Employee assistance programme
Quick apply
12d
DevOps Engineer (Junior/Mid-Level) - Bazel Monorepo
Fractile —Bristol
- Full-time
- Hybrid work
- C++
- Scripting
- Python
Safety Critical Software and Hardware Assurance Engineer
Amentum —Bristol
- Full-time
- Engineering
- Travel
- Employee assistance programme
- Flexible schedule
6d
Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence
AWS EMEA SARL (UK Branch) —Bristol
- Full-time
- Azure
- Military
- Salesforce
Staff Software Engineer - Analysis Tools
Graphcore —Bristol
- C++
- Machine learning
- Agile
- Annual leave
- Employee assistance programme
Lecturer/Senior Lecturer/Associate Professor in Quantum Computing Theory
University of Bristol —Bristol
- £43,482 - £73,710 a year
- Full-time
- Organisational skills
Emerging Talent - Mechanical Production Engineering Apprentice 2026 (Nailsea)
Baker Hughes —Nailsea
- Full-time
- System design
- English
- School
CAD Technician
Buko Traffic & Safety —Weare
- £27,000 - £31,000 a year
- Full-time
- CAD
- Customer service
- Microsoft Office
- Employee discount
Quick apply
Research Fellow in Digital Musical Instrument Design
University of the West of England —Frenchay
- £38,784 - £46,049 a year
- Temporary
- Doctoral degree
- Engineering
- University
- Annual leave
Staff Cloud Engineer
Graphcore —Bristol
- Presentation skills
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance programme
Associate Lecturer in Creative Computing
Bath Spa University —Bath
- £20.10 an hour
- University
- Teaching
4d
Academy Cloud Security Consultant
Bridewell —Bristol
- Full-time
- Hybrid work
- Azure
- Computer Science
- No experience needed
Quick apply
9d
Senior Cloud Platform Engineer
Graphcore —Bristol
- Presentation skills
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance programme
Staff Engineer
Graphcore —Bristol
- Presentation skills
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance programme
12d
Consultant - Manager, Data Engineer, AI & Data, Defence & Security
Deloitte —Bristol
- Hybrid work
- Communication skills
- SDLC
Senior Developer
Visionist Consulting —Newport
- Full-time
- Azure
- Java
- SQL
Research Fellow in Algorithmic Sensing for Music
University of the West of England —Frenchay
- £38,784 - £46,049 a year
- Temporary
- Doctoral degree
- University
- Communication skills
- Annual leave
Senior Software Developer
Amdaris —Bristol
- Hybrid work
- Java
- SQL
- JavaScript
Quick apply

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Help Desk Technician L1/L2

Soltech IT
Bristol

Quick apply

Job details

Full-time | Apprenticeship
£28,000 - £30,000 a year
13 days ago

Benefits

Free parking
Additional leave
Annual leave
Company pension
Company events
Employee discount
On-site parking

Qualifications

Microsoft Windows Server
TCP
Driving Licence
Azure
Software troubleshooting
SCCM
Customer service
Windows
Technical support
DHCP
Driving
IT support
DNS
Organisational skills
SharePoint
TCP/IP
Communication skills
Active Directory
Intune
Help desk

Full job description

Job Description

Experienced L1/L2 Helpdesk Technician

Full Time

Salary

Full Time - £28,000 to £30,000

Supplemental Pay

Additional Bonus £1,200 pa

Regular Commission Schemes

Benefits

20 days annual leave, plus bank holidays (additional up to 10 days around Christmas / New Year)

Additional leave

Company events

Company pension

Employee discount

Free parking

On-site parking

Paid business mileage and expenses

Laptop and networking equipment

Overview

Soltech IT provides a comprehensive range of IT services and hands-on ICT/computing support to over 700 business and education (primary school) clients across the South West of England. We put the needs of our clients first, delivering reliable, responsive, and professional IT support across a wide range of technologies.

Soltech IT is a friendly and supportive place to work where people feel trusted and respected. We are proud of the diversity, flexibility, and breadth of skills and experience within our team.

We are looking to recruit an experienced L1/L2 Helpdesk Engineer to join our Service Desk team. The successful candidate will have proven experience working within an IT support environment, providing first and second-line technical support to business and/or education customers. You will be confident managing incidents and service requests from initial logging through to resolution, escalating to senior engineers where appropriate.

Individuals will be passionate about IT, self-motivated, and committed to delivering exceptional customer service. This role requires an excellent team player with strong communication and organisational skills, a professional and courteous manner, and the ability to explain technical issues clearly to customers of varying technical ability.

Candidates should be able to work independently, prioritise competing workloads, and demonstrate strong troubleshooting and problem-solving skills. A proactive approach to improving processes, identifying recurring issues, and contributing to the continual improvement of our service desk is essential.

Key Responsibilities

Provide first and second-line remote IT support to business and education clients.
Troubleshoot hardware, software, networking, Microsoft 365, Windows, and cloud-based issues.
Manage incidents and service requests using the company helpdesk system.
Escalate complex technical issues to senior engineers where appropriate.
Maintain accurate documentation and update customer records.
Configure and deploy desktops, laptops, mobile devices, and peripheral equipment.
Support Microsoft 365, Active Directory, Azure AD/Entra ID, and standard business applications including SCCM.
Deliver excellent customer service while meeting service level agreements (SLAs).
Contribute to knowledge base articles and service improvements.

Skills & Experience

Essential:

Previous experience in an L1/L2 Helpdesk or IT Support role.
Strong knowledge of Windows 10/11 and Microsoft 365.
Experience supporting Active Directory and user account administration.
Good understanding of TCP/IP, DNS, DHCP, Wi-Fi, and general networking.
Excellent troubleshooting and diagnostic skills.
Strong communication and customer service skills.
Ability to prioritise workloads and work effectively under pressure.
Full UK driving licence.

Desirable:

Experience with Microsoft Intune, Azure/Entra ID, or SharePoint.
Experience supporting schools or managed service (MSP) environments.
Knowledge of Windows Server technologies.
Relevant IT qualifications (CompTIA, Microsoft, ITIL or equivalent).

In return, we offer career progression, ongoing technical training, and a full-time salary of £28,000 to £30,000, depending on experience.

Benefits include a company pension, bonus and commission schemes, free on-site parking, a company laptop or MacBook, 20 days annual leave plus bank holidays, and additional leave over the Christmas and New Year period.

In addition, all authorised business mileage and expenses will be paid by the company.

Job Types: Full-time, Apprenticeship

Pay: £28,000.00-£30,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

of computing jobs in bristol, eng

Help Desk Technician L1/L2

ICT Infrastructure Engineer

Junior ICT Consultant

DevOps Engineer (Junior/Mid-Level) - Bazel Monorepo

Safety Critical Software and Hardware Assurance Engineer

Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

Staff Software Engineer - Analysis Tools

Lecturer/Senior Lecturer/Associate Professor in Quantum Computing Theory

Emerging Talent - Mechanical Production Engineering Apprentice 2026 (Nailsea)

CAD Technician

Research Fellow in Digital Musical Instrument Design

Staff Cloud Engineer

Associate Lecturer in Creative Computing

Academy Cloud Security Consultant

Senior Cloud Platform Engineer

Staff Engineer

Consultant - Manager, Data Engineer, AI & Data, Defence & Security

Senior Developer

Research Fellow in Algorithmic Sensing for Music

Senior Software Developer

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