Resident care associate Work, Jobs in Bushey (with Salaries)

Guest Services Team Manager
Battersea Academy for Skills & Employment —London
- £29,000 - £35,000 a year
- Overtime
- Management
- Customer service
- English
Quick apply
9d
Resident Doctor in General Surgery (Registrar Level)
Bupa —London
- £85,000 a year
- 12 hour shift
- Hospital
- Computer literacy
- Communication skills
- Employee discount
- Gym membership
Quick apply
Data Centre Technician - Docklands, England
CoreWeave Europe —London
- Assembly
- No degree
- Travel
- Employee assistance programme
Quick apply
Sales Associate (Full-Time) - Westbourne Grove
ALO —London
- Weekend availability
- Sales
Quick apply
Sales Associate (Part-Time) - Covent Garden
ALO —London
- Part-time
- Sales
Quick apply
Lifestyle Assistant
Maria Mallaband Care Group —Tooting
- £12.81 an hour
- Weekend availability
- IT
- Communication skills
- Employee assistance programme
- Employee discount
8d
Care Assistant (Day)
Maria Mallaband Care Group —Knebworth
- £12.81 - £13.11 an hour
- Full-time
- Care plans
- Communication skills
- Employee assistance programme
- Flexible schedule
1d
Care Assistant (Day)
Maria Mallaband Care Group —Dagenham
- £12.81 - £13.11 an hour
- Full-time
- Care plans
- Communication skills
- Employee assistance programme
- Flexible schedule
1d
Residence Life Coordinator, First Year Focus - NYU London
New York University —London
- Weekend availability
- Customer service
- University
- No degree
- Annual leave
Associate, Asset Management - onsite London - living sector experience required (senior living, hospitality, student living, multi-family, etc)
HCN UK Management Services Ltd —London
- Hospitality
- Microsoft Excel
- Sales
- Profit sharing
- Employee stock purchase plan
Associate, Asset Management - onsite London - living sector experience required (senior living, hospitality, student living, multi-family, etc)
HCN UK Management Services Ltd —London
- Hospitality
- Microsoft Excel
- Sales
- Profit sharing
- Employee stock purchase plan
Associate, Asset Management - onsite London - living sector experience required (senior living, hospitality, student living, multi-family, etc)
HCN UK Management Services Ltd —London
- Hospitality
- Microsoft Excel
- Sales
- Profit sharing
- Employee stock purchase plan
Experienced General Practice Nurse
K & W Healthcare —London
- £50,000 - £53,000 a year
- Part-time
- Leadership
- Communication skills
- Teaching
Quick apply
Associate Customer Success Manager
Verve —London
- Marketing
- Data analysis skills
- Internship
- Annual leave
5d
Senior Analyst/Associate, Asset Management - onsite London - living sector experience required (senior living, hospitality, student living, etc)
HCN UK Management Services Ltd —London
- Hospitality
- Microsoft Excel
- Sales
- Profit sharing
- Employee stock purchase plan
Practice Nurse
K & W Healthcare —London
- Part-time
- Leadership
- Communication skills
- Teaching
Quick apply
Associate Creative Project Manager (Fixed-Term)
ClassPass —London
- Remote
- Project management
- Organisational skills
- Marketing
Quick apply
4d
Complex Senior Occupational Therapist
City of Westminster Council —Westminster
- £28,112 - £34,497 a year
- Management
- Care plans
- Time management
Microsurgical Reconstructive Fellow SpR Equivalent
Imperial College Healthcare NHS Trust —London
- £45,715 - £69,976 a year
- Full-time
4d
Senior Manager, Client Development (Head of UK Partnerships) - Capital One Ad Solutions (Remote)
Capital One UK —London
- Full-time
- Travel
- APIs
- Annual leave
8d

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Guest Services Team Manager

Battersea Academy for Skills & Employment
London

Quick apply

Job details

Full-time
£29,000 - £35,000 a year
9 days ago

Qualifications

Management
Customer service
English
Guest services

Full job description

Battersea Power Station is an iconic Grade II* listed building and local spaces are being brought back to life as one of the most exciting and innovative mixed-use neighbourhoods in the world. A place for locals, tourists and residents to enjoy a unique blend of restaurants, shops, parks and cultural spaces

This is a place to work, live, shop, eat and enjoy.

Role Purpose
The primary purpose of this role is to work as part of the Guest Services management team to lead the Guest Services team within the Power Station, working with the client and stakeholders to deliver a safe and seamless operation and exceptional service experiences.

Overarching objectives

Lead, enable and motivate the team of Guest Service Associates to deliver exceptional service experiences
Manage all elements of team performance and support individuals to sustain great performance and to develop their capability and confidence
Work successfully with the client, occupiers, guests and service partners to deliver a safe, compliant and service focused operation
Take ownership for resolving challenges, sharing best practise, and implementing improvements
We put people at the heart of every great experience.

Key responsibilities

Roster and deploy team members in accordance with the deployment plan and budget to meet the needs of the operation
Hold one-to-one, performance and wellbeing conversations with team members to manage performance, support development and care for wellbeing
Conduct shift briefings to inform and motivate the team at the start of their shift
Coach team members and provide on-the-job support to improve individual capability and confidence
Support the team in delivering our core services and responding to additional requests
Attend escalations and lead the response to incidents, such as fire alarm activations, in line with the standard operating procedures
Complete all reporting requirements with accuracy, including data input, fault reporting, and updating of occupier information records
Take ownership for small projects and activities to deliver the Guest Services strategy to improve the experience for the team and for guests and occupiers
Represent Guest Services at meetings and deputise for the Head of Guest Services as required
Respond to inbound telephone calls and emails, always finding a solution and giving a great level of helpful service

Required knowledge, skills, experience, and behaviours

3-5 Years Management experience in an operational environment
Experience working in a Retail attraction or customer service function
Confidence using IT equipment and systems, for example laptop, tablet, phone, diary, email, access control and fault logging systems and capturing data and reporting*
Excellent written and spoken English including spelling and grammar with the ability to reply to emails from occupiers, guests and the client
Flexibility and a can-do attitude (things are likely to change during the mobilisation period)
Confidence working alone and prioritising tasks, including during periods of intense workload
Confidence giving a warm, friendly and professional service in line with our Service Personality, and communicating effectively with guests
Being a team player, working effectively together with others across different service partners and with the client directly.
This role requires flexibility to work weekends and late shifts. You will be scheduled for at least one full weekend off per month, plus an additional weekend day off, to support a healthy work-life balance
Training will be given including for systems, processes and service delivery.

Location: Circus Rd W, Nine Elms, London SW11 8DD

Pay: £29,000-£35,000 pro-rated and subject to experience

Working hours: The contract is 32/40 hours per week, working Monday to Sunday with the early shift time being 0900 and the latest shift time being 2100. There is the opportunity to work overtime subject to operational demand. Shifts are 8 hours long.

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Refine Your Search

resident care associate jobs in bushey

Guest Services Team Manager

Resident Doctor in General Surgery (Registrar Level)

Data Centre Technician - Docklands, England

Sales Associate (Full-Time) - Westbourne Grove

Sales Associate (Part-Time) - Covent Garden

Lifestyle Assistant

Care Assistant (Day)

Care Assistant (Day)

Residence Life Coordinator, First Year Focus - NYU London

Associate, Asset Management - onsite London - living sector experience required (senior living, hospitality, student living, multi-family, etc)

Associate, Asset Management - onsite London - living sector experience required (senior living, hospitality, student living, multi-family, etc)

Associate, Asset Management - onsite London - living sector experience required (senior living, hospitality, student living, multi-family, etc)

Experienced General Practice Nurse

Associate Customer Success Manager

Senior Analyst/Associate, Asset Management - onsite London - living sector experience required (senior living, hospitality, student living, etc)

Practice Nurse

Associate Creative Project Manager (Fixed-Term)

Complex Senior Occupational Therapist

Microsurgical Reconstructive Fellow SpR Equivalent

Senior Manager, Client Development (Head of UK Partnerships) - Capital One Ad Solutions (Remote)

I want to receive the latest job alerts for resident care associate in bushey

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