Technical support occupations Work, Jobs in Haywards Heath, Wsx (with Salaries)

Technical Product Support Executive
AWE Europe Ltd —Epsom
- £25,420 - £30,000 a year
- Full-time
- English
- Travel
- Computer networking
- Free parking
- Profit sharing
Quick apply
6d
2nd Line Technical Support Engineer
Carden I.T Services —Brighton
- Weekend availability
- Travel
Mobility Support Specialist
TELESOFT LLC DBA CALERO —Royal Tunbridge Wells
- Full-time
- Microsoft Word
- Computer literacy
- Bachelor's degree
Quick apply
4d
School IT Technician
Imberhorne School —East Grinstead
- £24,778 - £25,173 a year
- Full-time
- In-person
- School
Quick apply
4d
On Site Support Engineer
SmartestEnergy —Worthing
- £30,000 - £35,000 a year
- Hybrid work
- Continuous improvement
Quick apply
11d
Desktop Engineer -Gatwick Airport
ESP Global Services Limited —Gatwick Airport
- £30,000 a year
Quick apply
Information Communication Technician Apprentice
Kamsons Pharmacy —Uckfield
- From £8 an hour
- Full-time
- Microsoft Access
- Computer literacy
- Windows
- Employee discount
Quick apply
IT Support Jr. / Service Desk Analyst Jr.
Kronia —Brighton
- £25,000 - £35,000 a year
- Full-time
- Google Suite
- Customer service
- Windows
Quick apply
IT Helpdesk Technician
FluidOne —Brighton
- Full-time
- Computer networking
- Employee assistance programme
13d
2nd Line Support Engineer
Uptime Solutions Ltd —Crawley
- Weekend availability
- Azure
- Windows
- Analysis skills
Quick apply
IT Apprentice
Hanoto Technology —Lewes
- £8 an hour
- Full-time
- No experience needed
- Analysis skills
- In-person
Quick apply
13d
IT Field Engineer
Beechwood School —Royal Tunbridge Wells
- £32,000 - £35,000 a year
- Full-time
- Computer Science
- Maintenance
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
IT 2nd Line Support Technician
East Surrey College —Redhill
- £34,950.44 a year
- Customer service
- Communication skills
- Free parking
3d
Technical Consultant
Trident —Brighton
- Full-time
- SharePoint
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Mobile Support Team Leader
OPUS TECHNOLOGY —Reigate
- £36,000 - £40,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Conflict management
- Life insurance
- Referral programme
Quick apply
4d
Technical Resources Officer - Sensory Needs Service
East Sussex County Council —Eastbourne
- £28,350 a year
- Full-time
6d
IT Apprentice
QA Apprenticeships —Sevenoaks
- £16,000 a year
- Full-time
Technical Support Engineer - Digital Customer Success
Grundfos —Tadworth
- Engineering
- Electrical Engineering
- Communication skills
- Annual leave
- Flexible schedule
11d
Global Tier 1 Service Desk Technician
KBR —Leatherhead
- Weekend availability
- Hybrid work
- Computer Science
- Communication skills
- Annual leave
- Flexible schedule
Fraud and Application Support Analyst - 18 month Fixed Term Contract
Cubic Corporation —Salfords
- Full-time
- Microsoft Word
- Bachelor's degree
- No degree
13d

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technical support occupations jobs near haywards heath, wsx

Technical Product Support Executive

AWE Europe Ltd
Epsom

Quick apply

Job details

Full-time
£25,420 - £30,000 a year
6 days ago

Benefits

Free parking
Profit sharing
Company pension
Private medical insurance
Employee discount
Transport links
On-site parking

Qualifications

Technical troubleshooting
Sales support
GCSE
English
Technical support
Computer networking
Customer support
Customer interaction
Product demonstrations
Communication skills
Help desk

Full job description

Build a Career in Connected Home Technology

Do you have a passion for technology, home cinema, hi-fi, networking, smart home systems, or integrated home control?

Are you someone who enjoys solving technical problems, helping customers, and learning about the latest technology?

If so, AWE could offer the perfect opportunity to build a long-term career within one of the UK's most exciting and fast-growing technology sectors.

About AWE

AWE is one of the UK's leading specialist distributors of premium audio visual, networking, control and smart home technology brands. We work with professional installers, retailers and system integrators across the UK, helping them design and deliver exceptional connected home experiences.

Representing some of the world's most respected technology brands, we pride ourselves on expert advice, exceptional customer service, and industry-leading technical support.

As part of our continued growth, we are looking for a Technical Product Support Executive to join our team at our Epsom headquarters.

The Role

This is a varied and rewarding position that combines technical support, product testing, customer interaction, and ongoing technical development.

Working alongside our technical and sales teams, you will provide first-line technical support to our trade customers while developing in-depth knowledge across a range of technologies, including audio visual, networking, control, and smart home solutions.

This is a B2B role supporting professional integrators, installers and retailers, not end consumers. You'll have the opportunity to build relationships with customers throughout the industry while representing some of the market's leading brands.

Full product training will be provided. However, we're looking for someone who already has a good understanding of residential technology products and a genuine enthusiasm for the industry.

Initially, the role will focus primarily on first-line technical support and product testing. As your knowledge and experience develop, you'll have the opportunity to expand into more advanced technical activities including system specification, demonstrations, training, product launches and technical presentations.

Key Responsibilities

Provide first-line technical support via Teams, phone and email to trade customers
Troubleshoot product, system and potentially networking-related issues
Test products and evaluate solutions in our demonstration and training facilities
Assist with product demonstrations and customer presentations
Support sales and technical teams with product knowledge and technical guidance
Escalate more complex support cases where required
Maintain AWE's reputation for exceptional customer service and technical expertise
Continuously develop knowledge across AV, networking, control and smart home technologies

What We're Looking For

Essential

Excellent communication and customer service skills
A keen interest in technology and connected home solutions
Good problem-solving skills and logical thinking
Understanding of audio visual equipment and associated technologies
Networking knowledge an advantage
Ability to prioritise tasks and work effectively in a busy environment
Positive, flexible and proactive attitude

Desirable

Experience with hi-fi, AV, consumer electronics or technology
Experience working within an AV, hi-fi or custom installation business
Previous technical support experience and advantage
Knowledge of home cinema, distributed audio, networking, smart home or control systems
Relevant technical qualifications or training

Career Development

This role is ideal for someone looking to establish a long-term career within the custom installation and connected technology industry.

As your experience grows, you may become involved in:

Advanced technical support
System design and specification
Product demonstrations
Technical training and presentations
Industry exhibitions and events
Product launches
Technical content creation and video production
Brand and product specialist responsibilities

Location

Based at AWE Headquarters, Epsom
Occasional travel for training, events and customer-facing activities
Office-based role with opportunity for one day per week home working following successful completion of probation

Salary & Benefits

£25,420 - £30,000 depending on experience and capability
Company pension scheme
Opportunity to join the company health insurance scheme
Staff purchase scheme
Free on-site parking
Ongoing manufacturer and industry training
Potential profit-related bonus following successful completion of probation

Reporting To

Chief Technical Officer

Hours

Full-time
Monday to Friday
Exact hours to be agreed within our core operating hours of 8:00am to 5:30pm

Pay: £25,420.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking
Private medical insurance
Profit sharing
Transport links

Ability to commute/relocate:

Epsom, Surrey: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (required)

Experience:

Audio Visual Equipment: 2 years (required)

Language:

fluent English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in haywards heath, wsx

Technical Product Support Executive

2nd Line Technical Support Engineer

Mobility Support Specialist

School IT Technician

On Site Support Engineer

Desktop Engineer -Gatwick Airport

Information Communication Technician Apprentice

IT Support Jr. / Service Desk Analyst Jr.

IT Helpdesk Technician

2nd Line Support Engineer

IT Apprentice

IT Field Engineer

IT 2nd Line Support Technician

Technical Consultant

Mobile Support Team Leader

Technical Resources Officer - Sensory Needs Service

IT Apprentice

Technical Support Engineer - Digital Customer Success

Global Tier 1 Service Desk Technician

Fraud and Application Support Analyst - 18 month Fixed Term Contract

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