Client manager Work, Jobs in Longlevens, Gls (with Salaries)

Customer Service Advisor
Gloucester Quays —Gloucester
- £13.45 an hour
- Part-time
- Microsoft Word
- Customer service
- Continuous improvement
- Employee discount
Quick apply
1d
Internal Sales Admin
Next Generation —Tewkesbury
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Salesforce
- ERP systems
Quick apply
7h
Team Leader
Via Community Ltd —Gloucester
- £36,151 - £38,149 a year
- Full-time
- Team management
- Leadership
- Communication skills
2d
Residential Property Manager (Stroud & Swindon)
Cedarwood Property Management Services Ltd —Stroud
- From £35,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
Quick apply
Events Manager
Ian Coley Shooting School —Cheltenham
- Full-time
- Computer skills
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
9d
Field Agent
Conexus Recovery and Field Services —Gloucester
- £30,853.80 a year
- Full-time
- Travel
- Business
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
Transport Operations Manager
Destination Sport —Quedgeley
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- Organisational skills
- Employee assistance programme
Quick apply
1d
Freelance Care Compliance Consultant (Self Employed - Contractor)
Delphi Care Solutions —Gloucester
- Hybrid work
- Analysis skills
- Care plans
- Leadership
Quick apply
Commercial Manager
Eurovia —Gloucester
- Full-time
- Construction experience
- Leadership
- Communication skills
Business Support Administrator - Commercial & Schemes
Howden Group Holdings —Cheltenham
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
SBU Client Manager
Gallagher Benefit Services —Arlington
- £54,000 - £105,500 a year
- Bachelor's degree
- Travel
- Communication skills
Senior Project Manager
PentenAmio UK —Tewkesbury
- £65,000 - £85,000 a year
- Full-time
- Communication skills
- Free parking
- Life insurance
Quick apply
Business Consultant
BAE Systems —Gloucester
- Part-time
- Hybrid work
Scheduler & works planner
Practical Roof Solutions Ltd —Evesham
- £32,000 - £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Free parking
Quick apply
7d
Contract Manager
Mears Group —Evesham
- Up to £48,526 a year
- Full-time
- Team management
- Driving
- Contracts
- Annual leave
- Employee discount
14d
Credit Controller & Accounts Administrator
Anlore Haulage & Plant Ltd —Gloucester
- £26,000 - £28,500 a year
- Full-time
- QuickBooks
- Financial services
- In-person
Quick apply
1d
Delivery Manager
Roke —Gloucester
- Full-time
- Microsoft Office
- Project management
- No degree
Account Manager
Arcus FM —Cirencester
- £40,000 - £45,000 a year
- Full-time
- Computer literacy
- Engineering
- Analysis skills
Quick apply
2d
Change Manager
Claranet —Gloucester
- Full-time
- Travel
- IT
- Financial services
Registered Manager
SGS Care Ltd —Gloucester
- £52,500 - £62,500 a year
- Full-time
- Leadership
- Referral programme
Quick apply

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client manager jobs near longlevens, gls

Customer Service Advisor

Gloucester Quays -
Gloucester

Quick apply

Job details

Part-time
£13.45 an hour
1 day ago

Benefits

Company pension
Company events
Employee discount
Paid volunteer time
Enhanced maternity leave

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Customer service
GCSE
Complaint handling
Continuous improvement
Front desk
Customer interaction
Cash handling

Full job description

Purpose

Provide proactive, professional, timely, efficient and friendly service to all external and internal customers of the centre, ensuring relevant information is given and all queries are followed through to the customer’s satisfaction to enhance the customer experience.

Key Accountabilities

Meet and greet internal and external customers in centre in line with the Gloucester Quays Customer Service Standards resolving queries/complaints in a professional and friendly manner, and proactively offer information to add the greatest value possible to the customer experience
Assist in Centre Events supporting elements such as selling tickets for chargeable activities, manning areas or helping with family activities but it is crucial applicants are very friendly and enthusiastic
Adhere to the centre and Customer Services Training manuals, highlighting any areas for improvement to the Customer Services Manager, to contribute to continuously improving the service function within the centre
Ensure the Customer Services Desk and centre is always clean, tidy, well-organised and well-stocked with relevant and up to date information to ensure that Gloucester Quays is positively promoted at all times.
Record, coordinate and report relevant information including lost property and car park top up cards, efficiently balancing gift card sales and other transactions so that managers, customers and tenants have accurate information
Provide a comprehensive support service to the Office Assistant/Reception when necessary, including updating contact information, coordinating telephone calls, and maintaining a voicemail service to ensure that external clients are dealt with quickly and effectively
Highlight potential customer issues and innovative customer service suggestions to the management team to improve customer service
Loaning of wheelchairs/mobility scooters to disabled customers ensuring a relevant item is collected from the customer as a deposit and checking the vehicle for any damage on return
Hiring out of children’s Turbo Tots to customers ensuring the correct charges are made and collected for the period of time the Turbo Tot is used, checking for any damage on return and keeping clean
Handle customer complaints, monitoring and respo9ndiong to all methods of feedback, providing appropriate solutions and alternatives within the agreed time limits; follow up to ensure resolution
Contribute to overall sales targets by proactively anticipating the customer’s needs and increasing customer satisfaction
Cashing up the till daily ensuring compliance with operational procedures, keeping accurate records and correct balance each day, reporting any irregularities to the management team
Assisting with coach parties including a Meet and Greet service
Administrative tasks for the Facilities Manager
Other duties as required by the Customer Services Manager

Competencies

1. Customer Focus

2. Communication

3. Problem Solving

4. Initiative

5. Flexible and Adaptable

6. Attention to Detail

7. Team Work

Knowledge and Skills

· GCSE standard or equivalent

· Experience in a customer service role

· IT skills – Word, Excel and Outlook

Job Type: Part-time

Pay: £13.45 per hour

Benefits:

Company events
Company pension
Employee discount
Enhanced maternity leave
Paid volunteer time

Ability to commute/relocate:

Gloucester, Gloucestershire: reliably commute or plan to relocate before starting work (required)

Experience:

Customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

client manager jobs in longlevens, gls

Customer Service Advisor

Internal Sales Admin

Team Leader

Residential Property Manager (Stroud & Swindon)

Events Manager

Field Agent

Transport Operations Manager

Freelance Care Compliance Consultant (Self Employed - Contractor)

Commercial Manager

Business Support Administrator - Commercial & Schemes

SBU Client Manager

Senior Project Manager

Business Consultant

Scheduler & works planner

Contract Manager

Credit Controller & Accounts Administrator

Delivery Manager

Account Manager

Change Manager

Registered Manager

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