System support analyst Work, Jobs in Hanslope, Bkm (with Salaries)

1st Line Support Analyst
Dawsongroup —Milton Keynes
- Full-time
- Communication skills
Quick apply
13d
QA Test Analyst
Bibby Financial Services —Warkworth
- £40,000 - £46,000 a year
- Full-time
- Agile
- Gym membership
Quick apply
14h
Business Analyst
HMGCC —Milton Keynes
- £53,761 a year
- Overtime
- Remote
- Analysis skills
- Agile
- Communication skills
- Free parking
- Annual leave
Customer Analyst
Dominos —Milton Keynes
- Full-time
- Analysis skills
Support Analyst
CEVALogistics —Kettering
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Annual leave
IT Support Analyst 2nd Line
Yusen Logistics (UK) —Northampton
- £39,339.24 a year
- Full-time
- Hybrid work
- Travel
- Warehouse experience
- IT
- Referral programme
Freelance Associate Business Analyst Trainer - day rate
Enterprise Analysts —Milton Keynes
- From £400 a day
- English
- Organisational skills
- In-person
Quick apply
10d
IT Business Analyst
Rehoboth Properties Limited —Milton Keynes
- £55,000 - £56,000 a year
- CRM software
- Computer Science
- Engineering
Quick apply
4d
Junior Data Engineer
Valda Energy —Bicester
- £30,000 - £35,000 a year
- Azure
- Computer Science
- Engineering
- Annual leave
- Employee assistance programme
6d
Junior Systems Analyst - Professional Services
Polaris Software —Banbury
- Full-time
- Hybrid work
- Travel
- APIs
- Annual leave
Quick apply
14d
Client Service Analyst I
FIS Global —Milton Keynes
- Full-time
- Presentation skills
- Travel
6d
Senior Support Centre Analyst
Celestra Ltd —Milton Keynes
- Up to £29,000 a year
- Overtime
- Organisational skills
- Communication skills
- Employee assistance programme
Business Analyst (Wacoal Europe)
Bravissimo —Desborough
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Quick apply
14d
1st Line Service Desk Analyst
Intercity Technology —Shefford
- Employee assistance programme
3rd Line Service Delivery Analyst
Moto —Dunstable
- Full-time
- Hybrid work
- Hospitality
- Sick pay
Quick apply
14d
Finance Analyst
Dominos —Milton Keynes
- Full-time
- Analysis skills
- Communication skills
- Analytics
Business Systems Analyst
Fairhive Homes —Aylesbury
- £37,450.80 a year
- Full-time
- Analysis skills
- Communication skills
Quick apply
3d
Guest Insights Analyst
Enterpex —Banbury
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Software development
- In-person
- Free parking
- Annual leave
Quick apply
FP&A Analyst
BSI —Milton Keynes
- £42,400 - £53,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Analytics
- Annual leave
- Bereavement leave
11d
Software Full Stack Support/Developer
Unisys —Milton Keynes
- Full-time
- Hybrid work
- Azure
- Bachelor's degree
- JavaScript
- Annual leave

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1st Line Support Analyst

Dawsongroup -
Milton Keynes

Quick apply

Job details

Full-time
13 days ago

Benefits

Cycle to work scheme

Qualifications

Technical troubleshooting
Desktop support
ITIL Certification
Incident queue management
Ticket management
Service restoration
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Communication skills
Intune
Mobile devices

Full job description

About this Role

Are you a 1st Line Desktop Support Analyst, IT Support Analyst or Help Desk Analyst looking for a role where you can build your technical experience while making a visible difference to colleagues every day? Based in Milton Keynes, this permanent Group IT role is the first point of contact for incidents and service requests, helping users get back to work quickly while keeping communication clear throughout each ticket.

Provide first line IT support across a range of business systems and technologies by telephone, email, remote support tools and face to face
Diagnose and resolve common hardware, software, network and access issues, including password resets and account administration
Log, categorise, prioritise and manage tickets through the Help Desk platform, keeping records accurate and progressing work within agreed SLAs
Configure, deploy and support desktops, laptops, peripheral equipment and Android and iPhone mobile devices, including device management through Microsoft Intune
Identify recurring issues, contribute to the knowledge base and escalate complex incidents to 2nd Line Support while maintaining ownership and communication

About You

You will bring a helpful, curious approach and enjoy working through technical issues in a calm and structured way. Not sure you meet every point below? We value potential, transferable skills and a willingness to learn, so please do not rule yourself out.

Experience supporting users in a Help Desk, Desktop Support or similar technical service environment
Working knowledge of Microsoft Windows, with basic administration experience across Active Directory, Microsoft 365 and VMware Horizon
Experience deploying or managing devices through Microsoft Intune
An understanding of ITIL Service Management principles, with ITIL Foundation or Microsoft fundamentals certifications welcomed but not essential
Clear communication, strong problem solving skills and a customer focused approach, with the confidence to take ownership and ask for support when needed

About Us

Dawsongroup has been in business since 1935 and has more than 50 years of experience in asset rental, supporting customers across a broad range of specialist markets. Group IT helps keep that wider business connected and productive, with a culture built around integrity, ownership, collaboration and finding practical ways to work smarter.

A business that values growth in both its people and its operations
A team environment where collaboration, communication and knowledge sharing matter
A commitment to providing safe, fulfilling and rewarding careers
A company focused on solving customer challenges and continually improving how it works

About Your Future

This role offers a strong starting point for someone who wants to deepen their technical knowledge and develop within a broad Group IT environment. You will gain exposure to a varied technology estate, work closely with experienced 2nd Line colleagues and have access to support that can help you shape your next career step.

Funded training and internal progression pathways, both nationally and worldwide
24 days standard leave allowance + Birthday + plus Bank Holidays + up to 10 days extra (time served and purchase scheme)
2x life assurance scheme and long term incentives
Cycle to work schemes and seasonal gifts
Wellbeing and mental health support

Dawsongroup is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Ready to turn your interest in technology into a rewarding career with a business that will support your growth? Join Dawsongroup and help keep our people connected, supported and moving forward, because people are our greatest asset.

Dawsongroup is well known for its tailored solutions and specialist asset supplies, but the real asset is our team. Working at Dawsongroup is more than just a job, it’s a journey. Browse the available opportunities today.

Quick apply

Refine Your Search

system support analyst jobs in hanslope, bkm

1st Line Support Analyst

QA Test Analyst

Business Analyst

Customer Analyst

Support Analyst

IT Support Analyst 2nd Line

Freelance Associate Business Analyst Trainer - day rate

IT Business Analyst

Junior Data Engineer

Junior Systems Analyst - Professional Services

Client Service Analyst I

Senior Support Centre Analyst

Business Analyst (Wacoal Europe)

1st Line Service Desk Analyst

3rd Line Service Delivery Analyst

Finance Analyst

Business Systems Analyst

Guest Insights Analyst

FP&A Analyst

Software Full Stack Support/Developer

I want to receive the latest job alerts for system support analyst in hanslope, bkm

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