Deployment manager Work, Jobs in Tiptree, Ess (with Salaries)

Customer & Technical Services Specialist
Monitor Audio Ltd —Rayleigh
- £21,200 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Employee discount
Quick apply
Workshop Manager - Basildon
Arc —Basildon
- £30,000 - £40,000 a year
- Management
- Customer service
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EduCare Support Ltd —Clacton-on-Sea
- £14 an hour
- Overtime
- In-person
- Care plans
- Free parking
- Annual leave
Quick apply
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BT —Ipswich
- Project management
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Head of Growth & Acquisition
Lookers —Chelmsford
- Full-time
- Travel
- Leadership
- Marketing
- Annual leave
Quick apply
Network Design and Test Professional
BT Group —Ipswich
- Project management
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Senior Electrical Plant Manager
Bouygues Construction —Ipswich
- Full-time
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IT Applications Lead
Leonardo UK Ltd —Basildon
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Assistant General Manager
London Southend Airport —Southend-on-Sea
- £1 - £40,000 a year
- Weekend availability
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- Employee discount
Quick apply
Team Leader (Supervisor)
Anglian Water Services Ltd —Ipswich
- £32,044 a year
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Balfour Beatty —Ipswich
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Starbucks —Southend-on-Sea
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Brand and Merchandising Manager
OCS Group —Ipswich
- Monday to Friday
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Area Operations Coordinator
Kinect Services —Rayleigh
- £28,000 - £35,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Annual leave
6d
Instrumentation Technician
The Environmental Protection Group —Basildon
- £25,250 - £28,000 a year
- Full-time
- Laboratory experience
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Quick apply

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Customer & Technical Services Specialist

Monitor Audio Ltd -
Rayleigh

Quick apply

Job details

Permanent | Full-time
£21,200 - £25,000 a year

Benefits

Free parking
Cycle to work scheme
Company pension
Employee discount
On-site parking

Qualifications

Customer service
Technical support
Microsoft Office
Communication skills
Adobe Acrobat

Full job description

Customer & Technical Services Specialist

Monitor Audio Group is a British Audio manufacturer of some of the world’s most respected and innovative high-fidelity brands. There are currently three British brands that make up the group: Monitor Audio, Roksan and Blok, covering solutions for Hi-Fi, Electronics, Home Theatre, Architectural speakers, and Hi-Fi furniture. Each has its own unique story, and each brings the listener closer to the music and film they love.

Monitor Audio Group is proud of its legacy but equally proud of its continuing mission to seek excellence in sound – the worldwide accolades and awards that we receive are testament to the team's continued ambition to innovate and perfect the craft, allowing customers to experience a truly enhanced high-fidelity listening experience.

Monitor Audio Group is now looking to enrich the Customer and Technical Support Department through the placement of a highly motivated and technically minded, Customer & Technical Services Specialist to drive the group’s UK growth ambitions within this segment, and support of its nationwide specialist distribution and independent integration and retail partners.

The role

Reporting to the Customer Service and Technical Manager, the Technical Services Specialist role will involve assisting with technical support queries, handling customer phone calls and booking in returns and repairs with dedicated technicians.

The ideal candidate will have an interest in audio and enthusiasm for providing great customer service across three well-established premium British brands.

You’ll work as part of a close-knit team of experts and play a role in the deployment of the Groups’ global customer support.

Main responsibilities

Manage all customer returns through to closure
Ensure Return Merchandise Authorisation (RMA) process is always followed, and data is maintained in line with procedures
Book collections / dispatch of returns with carriers
Collect card payments from customers as applicable
Process spare parts orders for picking by warehouse
Assist customer services team with other customer queries under the guidance of the Customer & Technical Service Manager
Assist in production of RMA performance statistics and trends analyses
Contribute ideas and solutions towards the department’s goal of improving the customer experience of Monitor Audio customers

Desirable qualities

A basic understanding of customer service principles
Strong communication and writing skills
Familiarity or interest in audio/hi-fi considerably preferred
Proficiency in Microsoft Office and Adobe Acrobat
Ability to work collaboratively in a team
Proactive approach to problem-solving and troubleshooting
Enthusiasm and willingness to learn

Interfaces and reporting lines

The Customer & Technical Services Specialist role will be based at the Monitor Audio HQ, in Rayleigh, Essex. Please email your CV and covering letter to: [email protected].

NO AGENCIES TO APPLY

Pay: £21,200.00-£25,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

deployment manager jobs in tiptree, ess

Customer & Technical Services Specialist

Workshop Manager - Basildon

Residential Children's Support Worker

Network Design & Test Professional

Head of Growth & Acquisition

Network Design and Test Professional

Senior Electrical Plant Manager

IT Applications Lead

Assistant General Manager

Team Leader (Supervisor)

Training Manager

Assistant Manager

Brand and Merchandising Manager

Area Operations Coordinator

Instrumentation Technician

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