Helpdesk coordinator Work, Jobs in Uxbridge, Gtl (with Salaries)

Helpdesk Coordinator VA2837
Anabas —London
- £29,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Annual leave
- Employee assistance programme
9d
Remedials Avoidance Coordinator
Hyperoptic —London
- Weekend availability
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Estate and Facilities Coordinator
Rendall & Rittner —London
- £31,000 - £33,000 a year
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
Facilities Coordinator
JLL —London
Fleet Coordinator
PERNOD RICARD UK LTD —London
- Continuous improvement
Quick apply
8h
Facilities Coordinator - Peterborough Court, London
CBRE —London
- Full-time
Chiller Service Engineer
Daikin Industries Ltd. —Watford
- Overtime
- Communication skills
- Annual leave
Quick apply
Helpdesk Coordinator
Rapport —London
- £35,000 a year
- Full-time
- Customer service
- Guest services
- Employee assistance programme
1d
Support Case Coordinator
Vusion —London
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Time management
Quick apply
7d
Estates Maintenance CAFM & Asset Lead
The Hillingdon Hospitals NHS Foundation Trust —Uxbridge
- £36,943 - £44,900 a year
- Full-time
2d
Facilities Coordinator
NAB-Jones Lang LaSalle Services —London
- Full-time
- Customer service
- In-person
Quick apply
Cosmetics Helpdesk Operations Coordinator(12 month FTC)
Superdrug —Croydon
- Part-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
- Store discount
- Employee discount
Maintenance Support Coordinator
VINCI Facilities UK —Camberley
- Full-time
- Organisational skills
- In-person
Quick apply
8d
Fresh Desk Administrator
Inspiration Healthcare Ltd —London
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
Property Services Coordinator
Wentworth Club —Virginia Water
- Full-time
- English
Quick apply
3d
Facilities Coordinator - 98 Theobalds, London, UK
CBRE —London
- Full-time
Facilities and Community Coordinator, Central St. Giles, London, UK
CBRE —London
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
AI & Automation Specialist
ECMWF —Reading
- £76,384 a year
- Hybrid work
- English
- Master's degree
- SQL
Electrical Engineer
Kier Group —London
- £45,403 a year
- Part-time
- Communication skills
- Flexible schedule

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Remedials Avoidance Coordinator
Hyperoptic —London
A professional and confident telephone manner when dealing with customers and third parties. You'll be responsible for resolving access issues, coordinating…

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Helpdesk Coordinator VA2837

Anabas -
London

Apply Now

Job details

Full-time
£29,000 a year
9 days ago

Benefits

Cycle to work scheme
Annual leave
Discounted gym membership
Company events
Employee assistance programme
Referral programme

Qualifications

Supplier ordering
Customer service call handling
Report writing
Inbound customer enquiry call handling
CAFM software
Computer literacy
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Email software
Purchase order creation
Appointment booking and call handling
Procurement support
Organisational skills
Computer skills
Customer support
Customer interaction
Multidisciplinary collaboration
Communication skills
Office experience
Rota coordination

Full job description

Salary: £29,000
Hours: Permanent, Monday to Friday, 8:30am 5:30pm 40 Hrs

At Anabas, our vision is simple: to provide forward-thinking Facilities Management solutions with passion, delivering a world-class service tailored to the unique needs of our diverse client base.

We are seeking a full-time Helpdesk Coordinator to join our fast-paced team in White City London.

The Role

As a Helpdesk Coordinator, you will be the first point of contact for incoming requests via email and phone, ensuring a professional and timely response. Youll manage the scheduling of engineers and sub-contractors, maintain accurate records on our CAFM system (QFM), and provide essential administrative support to keep operations running smoothly.

Key Responsibilities:

Helpdesk call and mail box management- Answering callers and email requests or enquiries accordingly and in line with contractual arrangements.
Logging client requests on QFM, ensuring they are accurately logged and assigned to the correct SLA, delivery team or contractor.
Liaise with engineers, soft service teams and contractors to schedule work, chase updates, work records and reports to update QFM records accordingly.
Ordering of materials and equipment as required.
Manage, prepare and submit quotations within required SLA on behalf of the FM team.
Responsible for completing client and internal reports from QFM
Management of purchase ordering on SAGE. Raising Purchase order & completing accurate goods receipting of invoices as required.
Monthly reporting on statutory and mandatory compliance of PPMs
Assist the technical team & FMs with reviewing contractor management Obtaining and reviewing insurance documents, training certs, risk assessments and booking in attendances at site with site leads
Complete any other helpdesk related tasks to support our client and wider FM team, as required.
Liaise with the central helpdesk team based in Darlington on a regular basis
Be prepared to participate in an on call rota in conjunction with the central helpdesk.

About You

Were looking for someone who is proactive, professional, and highly organised. Youll thrive in a busy environment, balancing priorities while keeping customer service at the heart of everything you do.

Essential Skills & Qualities:

Previous office experience in a similar role
Strong communication skills, able to manage customer expectations
Excellent organisational skills with the ability to prioritise effectively
Confident IT user (Microsoft Office, email, CAFM systems, or similar)
A positive team player with a flexible, can-do approach
Reliable, self-motivated, and committed to delivering work to a high standard

What We Offer

33 days annual leave (including Bank Holidays)
Employee Assistance Programme
Recognition and Reward scheme
Cycle to Work scheme
Recommend a Friend scheme
Company events
Aviva Digital GP service
Training and development opportunities
Subsidised gym membership
Access to healthy snacks and drinks

Ready to join us?
If youre passionate about supporting people, solving problems, and working as part of a collaborative team, wed love to hear from you.

Apply Now

Refine Your Search

helpdesk coordinator jobs in uxbridge, gtl

Helpdesk Coordinator VA2837

Remedials Avoidance Coordinator

Estate and Facilities Coordinator

Facilities Coordinator

Fleet Coordinator

Facilities Coordinator - Peterborough Court, London

Chiller Service Engineer