Consultant junior Work, Jobs in Birmingham, Eng (with Salaries)

First Line Support Consultant
Pinewood.AI —Solihull
- £25,000 a year
- Weekend availability
- Hybrid work
- Bachelor's degree
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Junior Project Manager
AtkinsRéalis —Birmingham
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
Junior Business Analyst
Capgemini —Birmingham
- Hybrid work
- Master's degree
- Machine learning
- AI
3d
Climate Consultant
Amey Ltd —Birmingham
- Engineering
- Business development
- Analysis skills
- Annual leave
Trainee Energy Consultant
hireful —Coventry
- £25,000 - £28,000 a year
- Full-time
- Hybrid work
- Engineering
- Organisational skills
- Communication skills
Quick apply
4d
Junior Hydrogeology Consultant
Arcadis —Birmingham
- Master's degree
- Bachelor's degree
Associate Project Controls Consultant
AECOM —Birmingham
- Full-time
- Hybrid work
- Management
- Databases
- Bachelor's degree
Graduate / Junior Sales Engineer
Air Technology Systems Ltd —Bromsgrove
- £30,000 - £36,000 a year
- Full-time
- Hybrid work
- CRM software
- Engineering
- Master's degree
- Free parking
- Annual leave
Quick apply
12d
Endocrinology Support Secretary
Birmingham Women's and Children's NHS Foundation Trust —Birmingham
- £25,760 - £27,476 a year
- Full-time
- Data entry
- Epic
5d
SAP SuccessFactors Talent Acquisition Associate Manager
Accenture —Birmingham
- Full-time
- Recruiting
- Communication skills
Cost Consultant
Arcadis —Birmingham
- Research
- Mentoring
- Leadership
1d
Forensics Investigations Manager
RSM UK —Birmingham
- Full-time
- Hybrid work
- Business development
- Analysis skills
- Training & development
Principal or Associate, Air Quality Consultant
WSP —Birmingham
- Part-time
- Hybrid work
- Mentoring
- Communication skills
- Flexitime
- Work from home
Senior Climate Consultant
Amey Ltd —Birmingham
- Engineering
- Business development
- Analysis skills
- Annual leave
Advisory Consultant - Transaction Advisory
AECOM —Birmingham
- Full-time
- Hybrid work
- Business development
- Project management
- Continuous improvement
Topographical Surveyor
WSP —Birmingham
- Part-time
- Hybrid work
- Management
- Travel
- Mentoring
- Flexitime
- Work from home
Principal Consultant - Programme Advisory
AtkinsRéalis —Birmingham
- Full-time
- Hybrid work
- Data analysis skills
- Business development
- Analysis skills
Senior Consultant-Manager, Finance Transformation, Health Finance, T&T
Deloitte —Birmingham
- Hybrid work
- Microsoft Powerpoint
- Management
- Research
Senior Consultant - Digital PMO
Arup —Birmingham
- Engineering
- Project management
- No degree
3d
Senior Business Travel Consultant - Out of Hours / Split Shift
Perk —Birmingham
- Full-time
- Bar
- English
- Mentoring
- Relocation assistance
- Annual leave

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First Line Support Consultant

Pinewood.AI -
Solihull

Quick apply

Job details

Full-time
£25,000 a year

Benefits

Cycle to work scheme
Annual leave
Employee assistance programme
Gym membership

Qualifications

Live chat
Technical troubleshooting
Customer service call handling
Stakeholder liaison
Ticket management
Bachelor's degree
Customer interaction
Application support
SaaS
Time management

Full job description

The Opportunity

Pinewood.AI currently has an exciting opportunity for an experienced, enthusiastic and customer-focused Support Consultant to join the team and help deliver an exceptional service to the end users of our cloud-based system application (Dealer Management System).

As a Customer Support Consultant, you will be the first point of contact for our customers, assisting with any day-to-day queries, helping to trouble shoot problems, and providing client training.

Your responsibilities will include:

Providing clients with an excellent customer service via phone, email, and webchat.
Diagnosing and finding solutions to customer queries in a timely, professional manner.
Developing relationships with stakeholders across the business and communicating product related issues to the relevant team.
Logging and investigating outstanding tickets.
Contributing to and helping to develop Pinewood’s internal knowledge base.
As your knowledge grows, providing support to more junior members of the team.

This is a full-time position on a three-shift rota (8:00am - 4:30pm, 9:00am - 5:30pm and 10:30am - 7:00pm). Occasional weekend and bank holiday work is also expected and will work on a rolling shift pattern.

Requirements

We are looking for a natural people person with an ability to understand the needs of the customer. You'll have an inquisitive mindset with a flair for problem solving.

The ideal candidate will also have:

Strong customer support background either in Retail or Automotive

Strong time management skills with an ability to prioritise your workload.
A strong attention to detail and ability to think outside of the box.
A Level education OR equivalent in work experience (a Bachelor's degree in a Computing or Software related field is beneficial but not essential).
An interest in the IT or Automotive industry.

Desirable

At least 1 year of previous experience in a non-scripted customer helpdesk role (either in SaaS or the IT or Automotive industry would be preferrable).
Experience of working in a dealership, or having previously worked with the Pinewood.AI system (formerly Pinewood DMS/Pinnacle), is highly beneficial but not essential.

Benefits

A competitive starting salary of £25,000 per annum
5% stakeholder bonus scheme
Share scheme
Hybrid working
25 days holiday plus all UK bank holidays
4x life assurance
Enhanced family-friendly leave – 5 months’ full pay for maternity or adoption, plus 2 weeks’ fully paid paternity/adoption leave and an extra 2 weeks to use as paid annual leave within 24 months of birth or adoption
Employee Assistance Programme (EAP) – free, confidential 24/7 support for you and your immediate family (including counselling, legal & financial advice, and wellbeing resources)
Regular 1-2-1s and career development opportunities
Cycle to Work scheme – save up to 40% on bikes and accessories through salary sacrifice
Eyecare vouchers – free eye test and contribution towards prescription glasses
Regular social events
Employee recognition and awards

Why join Pinewood.AI?

This is an exciting opportunity to connect, communicate, and make a real impact across a global technology business. As a First Line Support Consultant at Pinewood.AI, you’ll be on the frontline of our customer experience building trust, driving clarity, and delivering outstanding support as customers use our global SaaS platform. We’re looking for ambitious individuals ready to start or grow their career in a fast-moving, innovative SaaS environment.

About Us

Our story began more than 20 years ago, but right from the start, it has been rooted in the specific needs of the automotive industry. As automotive professionals as well as technologists, we wanted to build practical technology solutions that were designed around how automotive businesses work, recognising what makes them different. Pinewood.AI is an unparalleled Automotive Intelligence Platform that enables automotive retail customers and OEMs to drive growth and profitability throughout every aspect of their business.

Pinewood’s cloud-based, secure end-to-end ecosystem unlocks the value of every customer. Our vision is to be the full-service technology partner that helps automotive retailers and OEMs run more efficiently and increase revenue by making better commercial and business decisions more easily.

This is an excellent opportunity to join a forward-thinking full-service technology partner and make a direct impact on our client's experience. We offer lots of on the job training, a flexible work environment, and an opportunity to develop a long-term career.

Quick apply

Refine Your Search

consultant junior jobs in birmingham, eng

First Line Support Consultant

Junior Project Manager

Junior Business Analyst

Climate Consultant

Trainee Energy Consultant

Junior Hydrogeology Consultant

Associate Project Controls Consultant

Graduate / Junior Sales Engineer

Endocrinology Support Secretary

SAP SuccessFactors Talent Acquisition Associate Manager

Cost Consultant

Forensics Investigations Manager

Principal or Associate, Air Quality Consultant

Senior Climate Consultant

Advisory Consultant - Transaction Advisory

Topographical Surveyor

Principal Consultant - Programme Advisory

Senior Consultant-Manager, Finance Transformation, Health Finance, T&T

Senior Consultant - Digital PMO

Senior Business Travel Consultant - Out of Hours / Split Shift

I want to receive the latest job alerts for consultant junior in birmingham, eng

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