Account coordinator Work, Jobs in Shepperton, Sry (with Salaries)

Customer Services Coordinator
Cochlear Ltd —Addlestone
- Full-time
- Salesforce
- Organisational skills
- Computer skills
- Flexible schedule
- Life insurance
2d
Accounts Receivable Coordinator
Callaway Golf Europe Ltd —Chessington
- Up to £34,000 a year
- Full-time
- Hybrid work
- QuickBooks
- Financial services
- Free parking
- Health & wellbeing programme
Quick apply
Senior Sales Coordinator
Just Pads Ltd —Leatherhead
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Office & Operations Coordinator
Shipleys Foodservice Ltd —Slough
- £28,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
- Free parking
- Annual leave
Quick apply
6d
Client Relationship Coordinator (Client Onboarding & Invoicing)
Withersworldwide —London
- Full-time
- Bachelor's degree
- Computer skills
- Communication skills
3d
Accounts Payable Coordinator 6 month FTC
Fora Space Limited —London
- Hybrid work
- Annual leave
Quick apply
7d
Sales & Account Support Coordinator
ONNEC Group —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
13d
Project Coordinator / Team Administrator
ZHA —London
- Microsoft Powerpoint
- Microsoft Outlook
- IT
Commercial Account Coordinator
Euro Car Parks —London
- £27,000 - £40,000 a year
- Full-time
- Microsoft Word
- Sales
- Computer literacy
Quick apply
15h
Sales Coordinator
Light Style London Ltd —Croydon
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Flexitime
- Employee discount
Quick apply
14d
Label Relations Coordinator
Beatport —London
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
Payroll Coordinator
Impact Food Group —Woking
- Full-time
- School
- Annual leave
- Employee discount
Quick apply
5d
Chargeback & Payments Coordinator
Zego —London
- Hybrid work
- Analysis skills
- Communication skills
- Analytics
Quick apply
6d
Customer Account Coordinator London, England
Wolverine Worldwide —London
- Customer service
- English
- Microsoft Office
Commercial Operations Coordinator
KAYAK —London
- Full-time
- Hybrid work
- English
- Hotel
- Business development
- Annual leave
- Employee assistance programme
Quick apply
Sales Support Co-ordinator
Liberty Wines —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee assistance programme
Quick apply
13d
Operations Coordinator
Mission Underwriting Managers, LLC —London
- Full-time
- Remote
- Microsoft Excel
- Project management
- Communication skills
- Annual leave
- Life insurance
Quick apply
Client Research Coordinator
Dexters —London
- £27,000 - £29,000 a year
- Full-time
- CRM software
- Customer service
- Administrative experience
- Employee discount
Quick apply
Finance & Fund Operations Coordinator (Part-Time, 2 Days per Week)
Greensphere Capital —London
- Part-time
Quick apply
Sales Support Coordinator
Peabody —London
- £33,566 a year
- CRM software
- Microsoft Office
- Databases
13d

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account coordinator jobs near shepperton, sry

Customer Services Coordinator

Cochlear Ltd -
Addlestone

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Job details

Full-time
2 days ago

Benefits

Cycle to work scheme
Company pension
Flexible schedule
Life insurance
Referral programme

Qualifications

Technical troubleshooting
Salesforce
ERP software
Microsoft Office Suite
Organisational skills
Computer skills
Customer support
Customer interaction
Multidisciplinary collaboration
Communication skills
Help desk

Full job description

Change people’s lives and love what you do! Cochlear develops world-leading medical devices that help people hear and be heard. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear or acoustic implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives.

As a Customer Service Coordinator, you will help deliver an exceptional experience to recipients, customers, clinics and healthcare professionals.

You will act as a first point of contact across multiple channels, supporting customer enquiries, order management, product and connectivity troubleshooting, account administration and service requests.

Working closely with clinical, technical, field and internal support teams, you will ensure customers receive timely, accurate and supportive service while maintaining high standards of data accuracy, privacy and compliance.

What you will do:

Provide first-line customer, product, technical and administrative support to recipients, clinics, customers and healthcare professionals.
Respond to enquiries professionally, resolve issues where possible and escalate more complex technical or clinical questions to the relevant teams.
Support order management, including order confirmation, product availability, invoicing and customer-specific procedures.
Maintain accurate customer, contract, account and order information across relevant systems, including Oracle, Salesforce and other applications.
Support recipient registration, program enrolment, online store onboarding, consent management and welcome information for new recipients.
Assist with after-sales care, shipping, returns, service, repairs, travel program applications and related customer support activities.
Use product knowledge to support troubleshooting across devices, accessories, apps, Bluetooth and connectivity queries.
Handle customer and recipient data securely, ensuring compliance with privacy, GDPR, quality and information security requirements.
Contribute to knowledge management, process improvements and team deliverables while following relevant quality and safety procedures.

About You:

You are customer-focused, empathetic and motivated by providing helpful, professional support.
You communicate clearly and can explain technical information in a way that is easy to understand.
You are organised, accurate and comfortable managing multiple enquiries, systems and priorities at the same time.
You enjoy solving problems, learning about products and working collaboratively with customers, clinics and internal teams.
You are sensitive to the needs of recipients and customers, and you take privacy, confidentiality and compliance seriously.

Required Skills & Experience:

Previous customer service experience or experience in a customer-facing support role.
Strong working knowledge of Microsoft Office applications, particularly Excel
Strong communication skills, with the ability to explain technical information clearly to different audiences.
Experience handling customer enquiries and resolving issues in a professional and timely manner.
Strong administrative and organisational skills, with high accuracy and attention to detail.
Confidence using multiple systems and applications to manage customer information and processes.
Ability to work collaboratively across teams and manage competing priorities.
Strong technical aptitude and willingness to learn and troubleshoot medical devices, mobile applications and connectivity solutions.
Understanding of data privacy, confidentiality, GDPR and information security requirements.

Desired Skills:

Experience supporting healthcare products, medical devices or other technical products.
Knowledge of CRM or ERP systems such as Salesforce, Oracle or SAP.
Experience working in a regulated healthcare, medical device or clinical environment.
Strong customer focus, problem-solving skills and commitment to delivering high-quality customer experience.
Empathy and sensitivity when supporting recipients with diverse needs and circumstances.
Self-motivated, adaptable and able to work effectively in a fast-paced environment.

Location & Working Pattern :

This is a 100% office-based position. Remote working is not available for this role

Why choose us?

For 40 years, Cochlear has been creating reliable products that continue to keep people connected to the world and to each other. We help people of all ages to hear in more than 180 countries around the world. Our technology connects people to life's possibilities and to the people who matter most. We have over 4000 employees globally dedicated to improving people's lives. To date, we have Invested over $2billion AUD in research and development.

Cochlear Offers You:

Competitive salary

25 days holidays (plus UK Bank Holidays)

company pension

flexible working patterns and the possibility to work remotely up to 40% per week

yearly salary review

Pension scheme

Group Life Insurance

Group Income Protection

Employee Referral Bonus

Service Anniversary Reward

Cycle to work scheme

Vitality health care

Medicash cashplan

free use of gym on business park and paid exercise classes available

This is your chance to be part of a premier organization with a great culture, working in a dynamic, growing and rapidly evolving environment to deliver outstanding results that benefit our customers every day. If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the APPLY button below!

Equal opportunities

Cochlear is committed to providing equal opportunities to avoid unlawful discrimination on the grounds of race, sex, disability, sexual orientation, religion/belief or age.

In line with our corporate ethics and statutory obligations we strive to ensure that the work environment is free of harassment and bullying and that everyone is treated with dignity and respect - this is an important aspect of ensuring equal opportunities in employment.

Apply Now

Refine Your Search

account coordinator jobs in shepperton, sry

Customer Services Coordinator

Accounts Receivable Coordinator

Senior Sales Coordinator

Office & Operations Coordinator

Client Relationship Coordinator (Client Onboarding & Invoicing)

Accounts Payable Coordinator 6 month FTC

Sales & Account Support Coordinator

Project Coordinator / Team Administrator

Commercial Account Coordinator

Sales Coordinator

Label Relations Coordinator

Payroll Coordinator

Chargeback & Payments Coordinator

Customer Account Coordinator London, England

Commercial Operations Coordinator

Sales Support Co-ordinator

Operations Coordinator

Client Research Coordinator

Finance & Fund Operations Coordinator (Part-Time, 2 Days per Week)

Sales Support Coordinator

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