Digital project manager Work, Jobs in Rosyth, Fif (with Salaries)

CRM Manager
Duncan & Todd Opticians —Scotland
- Full-time
- CRM software
- APIs
- Communication skills
- Store discount
- Employee assistance programme
Quick apply
7d
255136 Digital Project Officer
NHS Scotland —Livingston
- £34,544 - £43,039 a year
- Call to connect
1d
Product Owner – Communication Digital Platform
Equans —North Lanarkshire
- Computer Science
- English
- Master's degree
Product Manager Schools
British Council —Edinburgh
- £38,000 - £46,000 a year
- Full-time
- Hybrid work
- Marketing
- English
- Project management
Associate Director- BIM Manager- Birmingham, Belfast, Edinburgh, Glasgow, Leeds, Manchester, Newcastle
Turner & Townsend —Edinburgh
- Full-time
- Presentation skills
- Communication skills
Quick apply
6d
Project Controls Engineer
Turner & Townsend —Edinburgh
- Full-time
- Microsoft Office
- Analysis skills
- Communication skills
Quick apply
Key Account Manager
Mitie —Edinburgh
- Full-time
- Customer service
- Leadership
National Project Manager Scotland – digitisation of plant science collections
Royal Botanic Garden Edinburgh —Edinburgh
- £39,363 - £49,204 a year
- Part-time
- Project management
- Organisational skills
- Communication skills
Marketing and Design Assistant
Kinloch Anderson Ltd —Edinburgh
- From £26,000 a year
- Part-time
- Microsoft Office
- No degree
- Organisational skills
- Store discount
- Employee discount
Quick apply
Asset & Wealth Management - Digital and Data Transformation - Product Manager - VP
JPMorganChase —Edinburgh
- Full-time
- Product management
- Agile
- Communication skills
Brand and Campaigns Manager
University of Stirling —Stirling
- Full-time
- Management
- Marketing
- Project management
- Work from home
Head of Digital Growth
M&G plc —Edinburgh
- Full-time
- Military
- Analysis skills
- Agile
- Annual leave
6d
Project Manager
University of Stirling —Stirling
- Full-time
- Customer service
- Project management
- No degree
8d
Senior Project Manager
Arup —Edinburgh
- Project management
13d
Aviation Programme Director
AECOM —Edinburgh
- Full-time
- Hybrid work
14d

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255136 Digital Project Officer
NHS Scotland —Livingston
To assist and support the Project Manager in all aspects of the project life cycle, project administration, and information management.
£34,544 - £43,039 a year
1d

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CRM Manager

Duncan & Todd Opticians -
Scotland

Quick apply

Job details

Full-time | Fixed term contract
7 days ago

Benefits

Store discount
Employee assistance programme
Employee discount

Qualifications

CRM software
APIs
HubSpot
Communication skills

Full job description

The Duncan & Todd Group is one of the leading optical and hearing care providers based in Scotland. In operation for over 50 years, our brands include: Duncan and Todd, 2020, Douglas Dickie, JM Macdonald, James Hughes, Browns, IC Andrew, and Smart Employee Eyecare.

We are currently recruiting for a CRM Manager to join the Duncan & Todd Group. This role will be full time working Monday to Friday.

The successful candidate will own the day-to-day management and optimisation of Duncan & Todd's customer lifecycle programme, ensuring customers receive relevant, timely and personalised communications that improve retention, recall performance, conversion and customer lifetime value.

Key Responsibilities

Lifecycle Marketing
Own all customer lifecycle journeys across the business.
Design and manage automated customer journeys including:

o Recall cycle

o Appointment reminders

o RX No Purchase journeys

o Prescription expiry reminders

o Re-engagement campaigns

o Ecommerce post-purchase journeys

o Cross-sell and upsell journeys

o Continuously review and improve customer touchpoints.

CRM & Automation

Manage HubSpot CRM and marketing automation platform.
Build, maintain and optimise workflows, automations and nurture programmes.
Ensure data flows correctly between Optix, Shopify, HubSpot and future integrations.
Support future API and middleware projects.
Implement and manage customer segmentation strategy.
Develop audience rules and targeting frameworks.
Deliver increasingly personalised customer communications.
Work closely with Digital Brand Manager on customer data initiatives.
Work closely with Marketing Executive on content creation.

Performance & Reporting

Monitor key CRM metrics including:
Recall conversion
Appointment bookings
Customer retention
Customer lifetime value
Email engagement
Ecommerce conversion
Produce monthly CRM performance reports.
Identify opportunities for optimisation and testing.

Testing & Optimisation

Develop testing roadmap.
Conduct A/B testing across emails, journeys and audience segments.
Improve customer engagement and conversion rates through continuous optimisation.

Success Measures

Recall conversion rate
Retention rate
Customer lifetime value
Ecommerce conversion from CRM
Email engagement performance
Customer reactivation rates

Candidate Profile:

We offer a fast paced and dynamic working environment and we are looking for someone who enjoys a challenge, is capable of hitting the ground running from day one.

Previous experience HubSpot Experience
Experience in Lifecycle marketing ownership
Segmentation and Ecommerce CRM experience
Good verbal and written communication and email automation expertise
High attention to detail and accuracy

As a company, the D&T Group offer:

Competitive salary
Staff Discount including; 2 x 100% off discount vouchers for spectacles, sunglasses or annual supply of contact lenses per calendar year + generous discount for family and friends
High Street Vouchers: Discounts for high street shops, supermarkets, restaurants and cinemas through our partner discount platform.
Employee Assistance Programme: Comprehensive support for all employees from our partners, Care First
The opportunity to work for a company that cares.
Career progression opportunities and further training.

Work Location: In person

Quick apply

Refine Your Search

digital project manager jobs in rosyth, fif

CRM Manager

255136 Digital Project Officer

Product Owner – Communication Digital Platform

Product Manager Schools

Associate Director- BIM Manager- Birmingham, Belfast, Edinburgh, Glasgow, Leeds, Manchester, Newcastle

Project Controls Engineer

Key Account Manager

National Project Manager Scotland – digitisation of plant science collections

Marketing and Design Assistant

Asset & Wealth Management - Digital and Data Transformation - Product Manager - VP

Brand and Campaigns Manager

Head of Digital Growth

Project Manager

Senior Project Manager

Aviation Programme Director

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