3rd line support engineer Work, Jobs in Redbridge, Gtl (with Salaries)

Infrastructure Engineer
T-Tech —London
- £35,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- IT
- Communication skills
- Annual leave
Quick apply
2nd Line Network Engineer 24/7
Exponential-e —London
- Computer networking
- IT
- Communication skills
- Referral programme
Quick apply
8d
End User Support Engineer
CMC Markets —London
- Full-time
- Windows
- IT
- Computer skills
Modern Workplace Engineer
Aspire Technology Solutions —London
- £26,000 - £34,000 a year
- Full-time
- Travel
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
Senior Helpdesk IT Engineer
RedDoor IT Ltd —Croydon
- £32,000 - £40,000 a year
- Full-time
- Customer service
- Computer networking
- SharePoint
Quick apply
Principal Platform Engineer
Leonardo UK Ltd —London
- £60,000 - £71,400 a year
- Full-time
- Hybrid work
- Windows
- Mentoring
- SharePoint
- Flexible schedule
- Referral programme
Infrastructure Engineer
Signet —Watford
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- AWS
- Employee discount
1d
IT Technical Systems Analyst (Applications Team)
Withersworldwide —London
- Full-time
- Hybrid work
- Azure
- SQL
- APIs
- Profit sharing
- Employee discount
1st Line Support Technician
Techary —Orpington
- Azure
- Microsoft Outlook
- Customer service
Quick apply
3d
Infrastructure & Networks Systems Engineer
Financial Conduct Authority —London
- £59,200 - £76,800 a year
- Full-time
- Windows
- IT
- Communication skills
- Annual leave
6d
Network Operations Engineer
Boldyn Networks —London
- Full-time
- Computer networking
- Linux
Infrastructure Engineer
Cabot Financial —West Malling
- Hybrid work
- Azure
- Microsoft Office
- SQL
- Employee discount
Quick apply
.NET Application Support Engineer
Atos —Balham
- Hybrid work
- SQL
- Communication skills
- Annual leave
.NET Application Support Engineer
Atos —London
- Hybrid work
- SQL
- Communication skills
- Annual leave
6d
GTM Engineer
Ben —London
- Full-time
- Hybrid work
- SQL
- APIs

I want to receive the latest job alerts for 3rd line support engineer in redbridge, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

3rd line support engineer jobs near redbridge, gtl

Infrastructure Engineer

T-Tech -
London

Quick apply

Job details

Full-time
£35,000 - £50,000 a year

Benefits

Annual leave
Company events
Paid volunteer time

Qualifications

Azure
Microsoft Exchange
ITIL
Virtualisation
IT support
IT
VMWare
Communication skills
vSphere

Full job description

Are you an experienced 3rd Line IT Engineer with a background in an MSP environment, looking to take the next step in your technical career?

Join a collaborative team of nine where you’ll have the opportunity to deepen your expertise and work on complex infrastructures.

Key ResponsibilitiesAdvanced Technical Support

Provide Tier 4 escalation support to the Service Desk, diagnosing and resolving complex infrastructure issues
Identify root causes, evaluate solutions, and implement robust, long-term fixes
Ensure issues are fully resolved with no downstream impact
Analyse trends and recurring incidents, implementing preventative measures

Infrastructure & Cloud Management

Monitor, manage, and optimise cloud platforms and customer environments to meet SLAs across capacity, consumption, availability, and performance
Drive improvements in platform reliability, scalability, and security
Deploy and maintain tools that enhance automation, monitoring, and efficiency in a multi-tenant environment

Service & Operational Excellence

Follow best practice processes for incident, problem, and change management
Continuously improve service desk processes, tooling, and knowledge sharing
Contribute to operational efficiency through standardisation and automation

Customer Engagement

Act as a technical escalation point for customers, ensuring a professional and high-quality experience
Build strong relationships through clear communication and technical expertise
Ensure customer satisfaction through timely and effective resolution

Documentation & Reporting

Accurately log and manage incidents within the service management system
Maintain clear documentation of fixes, processes, and time tracking

Team Development & Mentoring

Support and mentor Service Desk Analysts and Engineers
Share knowledge to improve first-time fix rates and team capability
Take ownership of your professional development, including certifications and ongoing learning

Recruitment Process

Telephone interview with the Recruitment Manager
30-minute Microsoft Teams interview with the Hiring Manager
Online Thrive Assessment
Final stage interview in our London Office

Requirements

Skills, Experience & Qualifications

We’re looking for a technically capable and proactive Infrastructure Engineer with a strong foundation in modern IT environments and customer-facing delivery.

Holds at least one certification in Microsoft Azure, Microsoft 365, or server technologies
Minimum of 3 years’ experience in IT support, including experience within a managed service provider (MSP) environment
Hands-on experience working within an ITIL-aligned service environment
Strong virtualisation experience, including VMware and vSphere, with the ability to build and deploy virtual servers from the ground up in live environments
Experience managing Microsoft Exchange (both Online and on-premises environments)

Benefits

23 days annual leave plus your birthday off, because your time matters
BUPA Cash Plan to support your health and wellbeing
50 percent flexible working, giving you real balance and autonomy
Work from home allowance to help cover your home office costs
Two paid charity days each year, so you can give back to causes you care about
Fully funded training and professional development to support your long-term career growth
Three company social events per year, designed to connect, celebrate and have fun as a team

Quick apply

Refine Your Search

3rd line support engineer jobs in redbridge, gtl

Infrastructure Engineer

2nd Line Network Engineer 24/7

End User Support Engineer

Modern Workplace Engineer

Senior Helpdesk IT Engineer

Principal Platform Engineer

Infrastructure Engineer

IT Technical Systems Analyst (Applications Team)

1st Line Support Technician

Infrastructure & Networks Systems Engineer

Network Operations Engineer

Infrastructure Engineer

.NET Application Support Engineer

.NET Application Support Engineer

GTM Engineer

I want to receive the latest job alerts for 3rd line support engineer in redbridge, gtl

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected