Technical specialist Work, Jobs in Basingstoke, Eng (with Salaries)

RMA Coordinator / Technical Support Specialist
Habitech LTD —Basingstoke
- £25,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Quality control
Quick apply
13d
Technical Lead - Backend
Beyond Sports —Basingstoke
- £74,660 - £98,120 a year
- Full-time
- Hybrid work
- AWS
- Mentoring
- Leadership
Incident Comms Specialist
Thames Water Utilites —Reading
- £49,000 - £55,000 a year
- Full-time
- Continuous improvement
- Leadership
- Annual leave
5d
System Detail Specialist (Lead System Engineer)
Leidos —Farnborough
- £61,500 - £78,800 a year
- Full-time
- IT
- Communication skills
- Annual leave
- Work from home
Facilities Manager
NATIVE Communities —Woking
- £55,000 - £60,000 a year
- Full-time
- Microsoft Word
- Management
- Customer service
- Employee assistance programme
- Referral programme
Quick apply
12d
Assoc Application Analyst
Visa Europe Limited —Basingstoke
- 12 hour shift
- Analysis skills
- Bachelor's degree
- Organisational skills
Systems Administrator - Platform Migration & Merge Specialist
Hawk-Eye Innovations (HEI) —Basingstoke
- £50,000 - £80,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Analysis skills
- SharePoint
- Annual leave
- Employee discount
Systems Engineer (System Design Specialist)
Leidos —Farnborough
- £47,600 - £61,000 a year
- Full-time
- System design
- Organisational skills
- Agile
- Annual leave
- Work from home
Delivery Specialist
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- Computer Science
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
CAD Designer
Greenborne —Basingstoke
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
- Employee assistance programme
- Employee discount
Quick apply
Associate Application Analyst
Visa Europe Limited —Basingstoke
- 12 hour shift
- Analysis skills
- Bachelor's degree
- Organisational skills
Kubernetes Specialist
CGI —Reading
- Full-time
- Azure
- DevOps
- AWS
Quick apply
Technical Support Engineer (US hours)
proventeq —Reading
- Hybrid work
- Azure
- DevOps
- Maintenance
Workday HCM Configuration Specialist (UK based)
RSM UK —Eastleigh
- Full-time
- Hybrid work
- Presentation skills
- Agile
5d
IT Specialist
Nomios —Basingstoke
- Full-time
- Remote
- Azure
- Communication skills
Quick apply
11d
Technical Service Specialist
Jenoptik AG —Farnborough
- Computer Science
- Customer service
- SQL
- Free parking
- Annual leave
Technical Solutions Specialist (Geophysicist)
Seequent —Reading
- English
- Machine learning
- Travel
Automation and Control System Specialist
Kanadevia Inova —Farnborough
- Full-time
- Remote
- Engineering
- Programmable logic controllers
- Bachelor's degree
- Life insurance
Quick apply
Technical Presales Specialist
TD Synnex —Bracknell
- Full-time
- Hybrid work
- Communication skills
- Annual leave
10d
Technical Manager – Automotive Coatings & Peelable Paint Systems
Cardip (UK) Ltd —Tadley
- £37,000 - £47,000 a year
- Full-time
- Business development
- Quality control
- Travel
Quick apply
7d

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RMA Coordinator / Technical Support Specialist

Habitech LTD
Basingstoke

Quick apply

Job details

Permanent | Full-time
£25,000 a year
13 days ago

Benefits

Company pension
Company events
Private medical insurance
On-site parking

Qualifications

Technical troubleshooting
Driving Licence
Microsoft Excel
Returns processing
Customer service
Business processes
Case record updates
Microsoft Office Suite
Technical support
Quality control
Organisational skills
Customer support
Customer interaction

Full job description

RMA COORDINATOR

Technical Support Team | Basingstoke, Hampshire | Full Time | Salary: £25k per annum

We are looking for a driven and organised individual to join our Technical Support team as an RMA Coordinator. Prior experience in this type of role is welcome but by no means essential; we are equally happy to hear from recent college or university graduates who are ready to build a career within a specialist, market-leading business. What matters most is the right attitude and a genuine willingness to learn.

ABOUT HABITECH:

Founded in 2006, Habitech is one of the UK's leading value-added distributors of specialist AV products and systems. From our Basingstoke headquarters, we supply and support residential and commercial integrators across the country, representing 60+ world-class brands spanning premium audio, video, projection, networking, smart control, lighting, and much more. We are more than a distributor; we provide technical support, system design guidance, professional training, and hands-on aftercare, making us a true long-term partner to every dealer we work with.

THE ROLE:

As RMA Coordinator, you will manage the end-to-end returns and warranty process across our product portfolio. Working closely with our Technical Support team, suppliers, and dealer network, you will ensure every return, repair, or replacement case is handled with accuracy, efficiency, and professionalism.

Full training will be provided from day one. We are looking for someone who is methodical, communicates well, and takes real ownership of their work.

KEY RESPONSIBILITIES:

- Manage RMA Process: Oversee the end-to-end RMA process, from receiving returns to processing claims and coordinating repairs or replacements.

- Customer Communication: Serve as the primary point of contact for customers regarding RMA enquiries, providing timely updates and resolving issues efficiently.

- Documentation and Tracking: Maintain accurate records of RMA requests, actions taken, and outcomes. Ensure all documentation is complete and up-to-date in the RMA system.

- Liaison with Technical Support: Work closely with the technical support team to diagnose issues, ensure proper documentation, and facilitate the repair or replacement process.

- Quality Control: Conduct quality checks on returned products to determine the cause of failure and ensure compliance with warranty terms and conditions.

- Supplier Coordination: Coordinate with suppliers for the return, repair, or replacement of products, ensuring timely and cost-effective solutions.

- Process Improvement: Identify opportunities to enhance the RMA process, streamline operations, and improve customer satisfaction.

WHAT WE'RE LOOKING FOR:

- Strong organisational skills and the ability to manage multiple open cases simultaneously

- Clear, confident communication - written and verbal

- A methodical, detail-oriented approach; accuracy matters in this role

- Self-sufficient and able to take initiative without needing to be directed at every step

- A natural problem solver who can think logically and work through challenges calmly

- A positive, can-do attitude and genuine willingness to learn

- Reliability and punctuality - our dealer network depends on us to be consistent

- Basic proficiency in Microsoft Office Suite

- Any interest in AV technology, networking, or home automation is a bonus - everything will be taught

WHAT HABITECH OFFERS:

- A competitive salary and benefits package

- Structured on-the-job training and a clear path for career growth

- A supportive, collaborative team environment in a thriving specialist industry

- Access to world-class AV brands, ongoing product training, and our award-winning Basingstoke Experience Centre

READY TO APPLY?

Send your CV and a brief covering note to: [email protected]

www.habitech.co.uk | +44 (0)1256 638500 | Unit K, The Loddon Centre, Wade Road, Basingstoke

Pay: £25,000.00 per year

Benefits:

Company events
Company pension
On-site parking
Private medical insurance

Ability to commute/relocate:

Basingstoke, Hampshire: reliably commute or plan to relocate before starting work (required)

Experience:

Microsoft Excel: 1 year (preferred)
Customer service: 1 year (preferred)

Licence/Certification:

UK Drivers License (preferred)

Work Location: In person

Quick apply

Refine Your Search

technical specialist jobs in basingstoke, eng

RMA Coordinator / Technical Support Specialist

Technical Lead - Backend

Incident Comms Specialist

System Detail Specialist (Lead System Engineer)

Facilities Manager

Assoc Application Analyst

Systems Administrator - Platform Migration & Merge Specialist

Systems Engineer (System Design Specialist)

Delivery Specialist

CAD Designer

Associate Application Analyst

Kubernetes Specialist

Technical Support Engineer (US hours)

Workday HCM Configuration Specialist (UK based)

IT Specialist

Technical Service Specialist

Technical Solutions Specialist (Geophysicist)

Automation and Control System Specialist

Technical Presales Specialist

Technical Manager – Automotive Coatings & Peelable Paint Systems

I want to receive the latest job alerts for technical specialist in basingstoke, eng

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