Client services occupations Work, Jobs in Liphook, Ham (with Salaries)

Customer Service Advisor
Pen Underwriting —Liphook
- Full-time
- Organisational skills
- Communication skills
Customer Success Assistant
Lifelong Mobility —Farnham
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
12d
Resident Liaison Officer - Social Housing
Sureserve —Havant
- £27,976 a year
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Client Service Manager
Gallagher —North Town
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Bachelor's degree
- Flexible schedule
Lead Customer Service Administrator
Thermo Fisher Scientific —Basingstoke
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
10d
Partner Onboarding Coordinator
ELMOgroup —Horsham
- £32,000 - £34,000 a year
- Hybrid work
- AI
- Employee assistance programme
- Employee discount
Customer Services Coordinator
Cochlear Ltd —Addlestone
- Full-time
- Salesforce
- Organisational skills
- Computer skills
- Flexible schedule
- Life insurance
7d
Customer Success Manager
Value Added Recruitment Ltd —Bracknell
- £49,000 - £51,000 a year
- Full-time
- CRM software
- Customer service
- In-person
- Life insurance
Quick apply
4d
Business Support Associate
TEK Systems —Bracknell
- Full-time
- Oracle
- Salesforce
- Data entry
Customer Support Representative
Safran —Fareham
- Full-time
- English
- Communication skills
- Free parking
- Flexitime
Customer Care Representative
Prysmian Group —Bishopstoke
- Full-time
- Microsoft Word
- Free parking
12d
eCommerce Enablement Executive
TD Synnex —Basingstoke
- Full-time
- Hybrid work
- Communication skills
- Analytics
- Annual leave
9d
Customer Success Manager (Buyers)
Once For All UK —Basingstoke
- From £35,000 a year
- Hybrid work
- Data analysis skills
- Communication skills
- Employee assistance programme
Quick apply
10d
Partner Success Representative (Maternity Cover)
Arrive —Basingstoke
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
Quick apply
Customer Relations Officer
SUEZ —Fareham
- £30,585 a year
- Full-time
- Communication skills
Resident Liaison Officer - Social Housing
Aaron Services —Havant
- £27,976 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
11d
Customer Success Executive
GardX —Port Solent
- Up to £28,000 a year
- Hybrid work
- CRM software
- Data analysis skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Executive
Benefact Group —Eastleigh
- From £24,700 a year
- Monday to Friday
- Computer literacy
- Computer skills
- Annual leave
- Sick pay
Customer Complaints Administrator
Natures Way Foods Ltd —Chichester
- Up to £27,000 a year
- Continuous improvement
- Organisational skills
- Communication skills
- Employee discount
11d
Customer Success Manager
Mysoft —Church Crookham
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Travel
- Free parking
- Employee assistance programme
Quick apply

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client services occupations jobs near liphook, ham

Customer Service Advisor

Pen Underwriting -
Liphook

Apply Now

Job details

Full-time

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Microsoft Office Suite
Organisational skills
Customer interaction
Outbound calling
Communication skills

Full job description

Introduction

At Pen, we don’t just underwrite risk, we unlock possibility. We’re a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, we’re transforming what it means to be an MGA in today’s insurance landscape. Whether you’re shaping new products, solving complex problems, or collaborating across teams, your ideas and initiative will help deliver smarter solutions for our clients—and move the industry forward. Here, agility meets stability. Creativity meets execution. And your career meets real opportunity. At Pen, we champion innovation, value accountability, and thrive on building something better together. If you’re looking to join a team that’s rewriting the future of underwriting, we’d love to hear from you.

Overview

Pen Underwriting is looking for a Customer Service Advisor to join their team based in Liphook.

This is a great opportunity for someone with strong customer service and administrative skills who enjoys building relationships, solving problems and delivering excellent service. Whether you have previous insurance experience or are looking to transfer your skills from another customer focused environment, we would love to hear from you.

Working as part of a supportive team, you will act as a key point of contact for brokers, helping to manage enquiries, maintain accurate records and support the smooth day to day running of the business. This is a varied role that would suit someone who is organised, proactive and enjoys working in a fast paced environment.

How you'll make an impact

Handle inbound and outbound calls, providing a professional and friendly service.
Act as a key point of contact for brokers, responding to enquiries by phone and email.
Manage team mailboxes and ensure tasks are completed within agreed timescales.
Update internal systems with accurate customer, policy and communication records.
Run reports and follow up on outstanding information and policy requirements.
Process claims cover requests and support policy trading activities in line with company procedures.
Work closely with colleagues across the business to resolve account and policy related queries.
Escalate more complex issues to underwriters where required.
Ensure all work is completed in line with regulatory, compliance and quality standards.
Contribute to delivering an excellent customer experience and maintaining strong broker relationships.

About You

Proven experience in a customer service or call-handling role, ideally within a fast-paced environment.
Excellent verbal and written communication skills, with the ability to handle challenging conversations confidently.
Strong organisational skills and the ability to manage multiple tasks and priorities effectively.
Proficiency in Microsoft Office applications and the ability to quickly learn internal systems.
High attention to detail and a proactive, problem-solving mindset.
Resilience and confidence in managing high call volumes and meeting targets or deadlines.
Professional, approachable, and aligned with the organisation's values and operating principles.
Self-motivated with the ability to work independently, taking ownership and accountability for workloads.
A positive and enthusiastic attitude, with the ability to adapt and thrive in a fast-paced, evolving team environment.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Apply Now

Refine Your Search

client services occupations jobs in liphook, ham

Customer Service Advisor

Customer Success Assistant

Resident Liaison Officer - Social Housing

Client Service Manager

Lead Customer Service Administrator

Partner Onboarding Coordinator

Customer Services Coordinator

Customer Success Manager

Business Support Associate

Customer Support Representative

Customer Care Representative

eCommerce Enablement Executive

Customer Success Manager (Buyers)

Partner Success Representative (Maternity Cover)

Customer Relations Officer

Resident Liaison Officer - Social Housing

Customer Success Executive

Customer Service Executive

Customer Complaints Administrator

Customer Success Manager

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