Change analyst Work, Jobs in Llandaff, Crf (with Salaries)

External Identity Support Analyst (Cardiff)
Kocho —Cardiff
- Full-time
- Hybrid work
- Azure
- SQL
- Analysis skills
Quick apply
Transport Credit Risk Analyst – Residual Value Risk
Lloyds Banking Group —Newport
- £30,201 - £31,790 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
10d
System Configuration Analyst
Cardiff Metropolitan University —Cardiff
- £35,608 - £38,784 a year
- Full-time
- Computer Science
- ERP systems
- Analysis skills
- Annual leave
8d
CSV Analyst 12 Month FTC
Norgine —Hengoed
- Microsoft Office
- Bachelor's degree
- IT
Quick apply
Lead Intelligence Analyst
Intellectual Property Office —Newport
- £47,766 - £50,155 a year
- Part-time
- Hybrid work
- Presentation skills
- Free parking
- Annual leave
11d
Business Analyst
Scrumconnect Consulting —Bridgend
- £55,000 a year
- Analysis skills
- Agile
- Communication skills
Finance Systems Analyst (D365 Finance & Operations) - 12 month FTC
Control Risks —Cardiff
- ERP systems
- Analysis skills
Quick apply
PBS Practitioner
ivolve Care and Support —Cardiff
- £26,812.50 - £29,152.50 a year
- Full-time
- Travel
- Leadership
- Annual leave
- Referral programme
14d
Consumer Support Analyst
LexisNexis Risk Solutions —Cardiff
- Full-time
- Customer service
- Windows
- Communication skills
Head of New Business Reporting
LegalAndGeneral —Cardiff
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Employee discount
- Life insurance
Quick apply
Digital Business Analyst
Velindre Cancer Centre —Whitchurch
- £50,129 - £57,365 a year
- Full-time
- English
8d
Consumer Support Analyst
RELX —Cardiff
- Full-time
- Customer service
- Windows
- Communication skills
Senior Business Analyst
Office for National Statistics —Newport
- £41,985 - £47,121 a year
- Full-time
- Hybrid work
- Presentation skills
- Leadership
9d
Cyber Security Analyst
Medr —Merthyr Tydfil
- £39,457 - £46,243 a year
- Full-time
- Azure
- Computer Science
- Microsoft Office
- Annual leave
- Employee assistance programme
1d
Lead Business Analyst
Office for National Statistics —Newport
- £56,861 - £66,704 a year
- Full-time
- Hybrid work
- Presentation skills
1d
Senior Social Scientist - 2026039
Joint Nature Conservation Committee —Cardiff
- £41,525 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- In-person
- Annual leave
- Work from home
7d
Data Governance Manager
Office for National Statistics —Newport
- £41,985 - £47,121 a year
- Full-time
- Hybrid work
- Presentation skills
- IT
- Communication skills
3d
Head of AI Transformation
Proxima —Cardiff
- Hybrid work
- Azure
- Travel
- AI
- Annual leave
7d
Pricing Manager - Travel
Admiral —Cardiff
- Hybrid work
- SQL
- Analysis skills
- Business
- Annual leave
Senior Pricing Analyst
Admiral —Cardiff
- SQL
- Python
- Annual leave

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External Identity Support Analyst (Cardiff)

Kocho -
Cardiff

Quick apply

Job details

Full-time

Qualifications

Fiddler
Authentication
Azure
Incident management
C#
Technical support
.NET
SQL
Analysis skills
Database management
APIs
Root cause analysis
Communication skills
PowerShell
Debugging

Full job description

(This role is Cardiff based)

About Kocho

Kocho recognise that technology on its own does not deliver change and offers technology adoption services alongside excellent technical consulting to enable our clients to achieve their business goals on their journey to Become Greater.

Our head office is in the heart of London’s West End and provides a comfortable working environment with flexible collaboration spaces that encourage our people to Become Greater with the aim to Do What’s Right. We now have offices in Cardiff and Cape Town which follow the style of our London space.

Kocho is an equal opportunities employer. We make recruitment decisions based on qualifications, skill set and experiences. We consider all suitable candidates regardless of their age, sex, gender reassignment, race, religious beliefs, or lack thereof, marital status, disability or sexual orientation or any other protected characteristic. This is mindset aligns with our company values as we understand that we are Better Together.

Role Overview

The External Identity Support Analyst provides advanced (3rd‑line) technical support and expertise for external identity platforms and customer identity solutions. The role is essential to ensuring stable, secure, and high‑performing identity services across our Managed Solution Support portfolio.

Key Responsibilities

Provide 3rd‑line remote technical support for customer identity and access solutions within Managed Solution Support, focusing on external identity technologies (Entra ID, Entra External ID, Azure AD B2C, federation, SSO).
Maintain and improve the Configuration Management Database (CMDB) for supported services.
Support smooth transition of clients and projects into Managed Solution Support.
Contribute to the development and enhancement of Kocho’s identity service offerings.
Operate as a subject matter expert, offering expert advice and solutions to complex or bespoke identity challenges.
Influence clients to adopt best‑practice approaches for secure and scalable identity management.
Act as an advocate for clients when working with internal teams and Senior Management.
Maintain clear and accurate documentation, troubleshooting guides, and operational procedures.

Essential Skills & Experience

Strong troubleshooting abilities for complex and bespoke identity-integrated applications.
Ability to read and modify code in .NET and C#.
Experience with SQL and database management tools.
Solid working knowledge of PowerShell for automation and diagnostics.
Experience supporting enterprise-scale environments.
Understanding of federation and identity protocols:
- SAML 2.0
- OAuth 2.0
- OpenID Connect
- Token flows, claims, sessions
Experience in operational support roles within business environments.
Ability to work effectively in virtual, collaborative, and team-based settings.
Excellent communication skills with the ability to explain technical issues clearly to both technical and non‑technical audiences.
Strong analytical and problem‑solving ability.
Demonstrated learning agility and a willingness to adopt new identity technologies.
Understanding of security principles including least privilege, secure design, and common vulnerabilities.
Familiarity with:
- Authorization concepts (roles, permissions, app registrations, service principals)
- User and group lifecycle management (creation, modification, deletion, dynamic groups)
Knowledge of Conditional Access (CA) and Multi‑Factor Authentication (MFA).

Additional Beneficial Skills & Experience (Desirable)

Experience with operation and support of:
- Azure AD B2C / Entra External ID
- Microsoft Entra ID (formerly Azure AD)
- Azure DevOps
Relevant Microsoft certifications such as:
- SC‑300 (Identity & Access Administrator)
- SC‑900 / AZ‑900 fundamentals
Experience with Customer Identity & Access Management (CIAM) solutions or external identity lifecycle management.
Familiarity with API debugging and tooling (e.g., Fiddler, Postman, browser developer tools).
Knowledge of identity governance processes (access reviews, entitlement management, automated provisioning).
Experience with logging and monitoring tools such as Application Insights, Azure Monitor, Log Analytics.
Understanding of Zero Trust architecture and its application to external identity.
Experience participating in incident management, including P1/P2 handling, root cause analysis, and post‑incident reviews.

Quick apply

Refine Your Search

change analyst jobs in llandaff, crf

External Identity Support Analyst (Cardiff)

Transport Credit Risk Analyst – Residual Value Risk

System Configuration Analyst

CSV Analyst 12 Month FTC

Lead Intelligence Analyst

Business Analyst

Finance Systems Analyst (D365 Finance & Operations) - 12 month FTC

PBS Practitioner

Consumer Support Analyst

Head of New Business Reporting

Digital Business Analyst

Consumer Support Analyst

Senior Business Analyst

Cyber Security Analyst

Lead Business Analyst

Senior Social Scientist - 2026039

Data Governance Manager

Head of AI Transformation

Pricing Manager - Travel

Senior Pricing Analyst

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