Operations agent Work, Jobs in Putney, Gtl (with Salaries)

AIRPORT DUTY OFFICER - LONDON
Gulf Air —London
Reservations Agent
Number Sixteen - Reservations —London
- £16.00 - £17.50 an hour
- Full-time
- Bar
- Customer service
- Hotel
- Language training provided
- Employee discount
Quick apply
Night Guest Services Agent
Maybourne —South West London
- Full-time
- Hotel
- Front desk
- Guest services
- Employee discount
- Referral programme
Quick apply
Customer Service Host - T2
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Reservations Agent
London Town Group of Companies Ltd —London
- £25,420 - £29,000 a year
- Weekend availability
- English
- Hotel
- Organisational skills
- Employee discount
Quick apply
4d
Trainee Tax Assistant
Crystal Tax Consultancy Ltd —London
- From £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
7d
Customer Service Team Lead
Freetrade —London
- £48,000 - £65,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Cargo Customer Service Agent
Air Canada —London
- Full-time
- English
- Data entry
Daytime Concierge
LRG —London
- £28,000 - £36,000 a year
- Organisational skills
- Front desk
- Time management
Quick apply
Customer Service Host
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Lead Agent
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Customer service
- Mentoring
Customer Support Agent
Vita Mojo —London
- Weekend availability
- Hybrid work
- Hospitality
- Annual leave
- Flexitime
Quick apply
Ramp/Baggage Agent
Cobalt Ground Solutions —Heathrow
- £32,000 a year
- Overtime
- English
- Analysis skills
- Organisational skills
- Free parking
Quick apply
Call Centre Operator
IIQAF —London
- £25 - £30 an hour
- Weekend availability
- CRM software
- Spanish
- Hotel
Quick apply
Operations Coordinator – Monday to Friday
Crane Worldwide UK Limited —London
- Monday to Friday
- Microsoft Word
- Writing skills
- Bachelor's degree
Rental Service Agent
Indie Campers —London
- Weekend availability
- CRM software
- English
- Communication skills
Quick apply
Reservations Sales Agent
Frasers Hospitality —London
- Up to £31,000 a year
- Customer service
- Guest services
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Self-Employed Enforcement Agents
Bristow and Sutor Group —London
- Full-time
Quick apply
Corporate Trust Team Administrator
M&G plc —London
- Full-time
- Microsoft Outlook
- Databases
- Administrative experience
- Annual leave
11d
Day Concierge
Rendall & Rittner —London
- £28,000 a year
- Full-time
- Front desk
- In-person
- Employee assistance programme
- Employee discount

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operations agent jobs near putney, gtl

AIRPORT DUTY OFFICER - LONDON

Gulf Air -
London

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Job details

Qualifications

Aviation passenger services
Add-on sales

Full job description

Main Objectives

To oversee various customer handling areas of airport operations ensuring highest standard of service and following safe & secure working procedures.

Main Duties
1. Oversee all customer handling areas Viz. Check-in, Departure Gate, Transit & Arrival. Ensure all functions are accurately and promptly carried out by company staff as well as Handling Agent Staff to the highest degree of standard.

2. Assign pre-flight duties to all staff and conduct de-briefing to discuss the discrepancies.

3. Direct Check-in staff in handling passengers for any irregularities, invalid documents etc.

4. Direct Check-in staff in dealing excess baggage charges. Make decisions regarding charging and waiving of charges.

5. In case of Denied Boarding, guide check-in staff and deal passengers. Ensure updating SSCI for downgrading or offloading customers.

6. Establish and maintain good working relationships with customs, immigration, security, police, medical, cargo, ground transport, catering, duty free, courier companies, tour operators and other airline staff.

7. Ensure that Company Policy and local policies for handling delayed services are followed and that delayed passengers are given all assistance during such delays.

8. Ensure that the handling agents output is according to company standards and in accordance with the agreed contract.

9. Ensure strict adherence of company safety and security standards.

10. Ensure Company Regulations are being followed with regard to lost/found/damaged baggage and that the time factor in this connection is not exceeded.

11. Ensure that staff on shift, wear company uniform to the required standard.

12. Ensure that adequate stock level of all stationery and supervises distribution there of.

13. Ensure quality service to V.I.Ps, unaccompanied children etc. in areas of arrival, departure and during transits. Coordinate with Lounge staff.

14. Communicate with Duty Manager / Airport Manager to upgrade A/C equipment if necessary in terms of over sales etc…

15. Liaise with Airport Support Unit/WWCC for VCRS (Virtual Coupon Records) updates in case of misconnections involving rerouting.

16. Monitor catering figures and update catering unit well ahead to prevent wastage.

17. Carry out any other tasks or duties as assigned by Airport Manager.

18. Encourage GHA (Ground Handling Agent) staff to sell more ancillaries and generate revenue.

19. Brief the DMs/APM (Airport Duty Manager/Airport Manager) regarding shortfall of the GHAs on daily basis.

20. Monitor the ramp activities.

21. Review the GSRs (Ground Safety Reports) and discuss with APM for appropriate action.

Experience
Minimum 5 years of relevant experience.

Qualifications

Ordinary National Diploma or equivalent.

Apply Now

Refine Your Search

operations agent jobs in putney, gtl

AIRPORT DUTY OFFICER - LONDON

Reservations Agent

Night Guest Services Agent

Customer Service Host - T2

Reservations Agent

Trainee Tax Assistant

Customer Service Team Lead

Cargo Customer Service Agent

Daytime Concierge

Customer Service Host

Lead Agent

Customer Support Agent

Ramp/Baggage Agent

Call Centre Operator

Operations Coordinator – Monday to Friday

Rental Service Agent

Reservations Sales Agent

Self-Employed Enforcement Agents

Corporate Trust Team Administrator

Day Concierge

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