Collection agent Work, Jobs in Irlam, Gtm (with Salaries)

Inbound Collections
DCBL —Runcorn
- £24,125 - £25,000 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Free parking
- Employee assistance programme
Quick apply
4d
Experienced Customer Service Agent
Go Car Credit —Warrington
- From £26,500 a year
- Part-time
- Hybrid work
- Financial services
- Communication skills
- Office experience
- Free parking
- Annual leave
Quick apply
11d
Letting Agent
The Letting Experts —Warrington
- £70,000 - £100,000 a year
- Remote
Quick apply
Collections Support Agent
JaJa Finance Ltd —Manchester
- £29,000 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1d
Collections & Recoveries Manager
Allica Bank —Manchester
- Full-time
- Hybrid work
Data Coordinator
JAA-Jones Lang LaSalle Limited —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Credit Controller
IM Group Services Limited —Blackburn
- £30,000 - £35,000 a year
- Full-time
- Organisational skills
- Financial services
- In-person
Quick apply
4d
Credit Controller
AIS —Skelmersdale
- Up to £35,000 a year
- Full-time
- Communication skills
- Employee assistance programme
7d
Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence
AWS EMEA SARL (UK Branch) —Manchester
- Full-time
- Bachelor's degree
- Mentoring
- AI
Lettings Manager
MCR Property Group Ltd —Manchester
- £30,000 - £40,000 a year
- Customer service
- Travel
- Organisational skills
Quick apply
Senior Associate - Family
JMW Solicitors —Manchester
- Full-time
- Hybrid work
- Microsoft Word
- Writing skills
- Business development
Quick apply
Consultant Clinical Psychologist
Mersey Care NHS Foundation Trust —Prescot
- £79,504 - £91,609 a year
- Part-time
- Management
- Doctoral degree
- Research
8d
Solicitor - Family
JMW Solicitors —Manchester
- Full-time
- Hybrid work
- Writing skills
- Business development
- Analysis skills
Quick apply
8d
Lead Cloud Engineer
CreateFuture —Manchester
- Full-time
- Hybrid work
- Travel
- Mentoring
- Recruiting
Quick apply
Senior Influencer Executive- Myprotein Germany
THG —Manchester
- English
- Recruiting
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Debt Recovery Field Agent
DCBL —Runcorn
- £30,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Data entry
- Free parking
- Employee assistance programme
Quick apply
Debt Recovery Agent
Ardent Credit Services Ltd —Liverpool
- £27,100 - £31,372 a year
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Free parking
- Employee discount
Quick apply
11d
Reservations Agent
Lighthouse Hotel Management —Liverpool
- £27,300 a year
- Full-time
- Hotel
- Guest services
- Employee discount
Quick apply
1d
Compliance QA Analyst
Evolution Money —Manchester
- Up to £36,000 a year
- Full-time
- English
- Organisational skills
- Financial services
- Annual leave
Quick apply
21h
Senior Infrastructure Engineer
Department for Work and Pensions —Manchester
- £57,946 - £73,205 a year
- Overtime
- Hybrid work
- Presentation skills
- Scripting
- Leadership
- Annual leave
- Employee assistance programme
12d

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Inbound Collections

DCBL -
Runcorn

Quick apply

Job details

Full-time
£24,125 - £25,000 a year
4 days ago

Benefits

Free parking
Discounted or free food
Company pension
Company events
Employee assistance programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Microsoft Office Suite
Outbound debtor call management
Computer skills
Customer support
Customer interaction
Negotiation
Office experience

Full job description

Inbound Collections Agent Job Description

Have what it takes to get the right outcome?
Have a background in accounts, customer service or admin?
Fancy joining an award-winning team?

We have an exciting new opportunity for Inbound Collections Agents to join an award winning, rapidly expanding organisation at a time of transformation!

DCBL is a highly successful client-focused business being one of the UK’s market leaders in debt recovery.

Due to our rapid growth, we have serval exciting telephone based, Inbound collection Agent positions available.

Your new role:

As an Inbound Collections Agent your role is to maximise collections throughout the process of the Collections letter cycle. You will be the main point of inbound contact for customers who have received a Debt Recovery letter and are responsible for taking payments, setting up payment arrangements and answering customer telephone queries.

Expected start date September 2026.

What’s in it for you:

Starting Salary £24,125.00, increasing to £25,000.00 – With a potential OTE £3,600 after successful completion of 3 months’ probation
Monday to Friday working with NO weekends and NO bank holidays!
Working hours – 9am -5pm Monday – Thursday and 9am – 4pm Fridays
Monday – Friday schedule (36.5 hours per week)
Early finish Fridays
Dress Down Fridays
30 days holiday (including Bank Holidays)
Employee Assistance Programme
Newly refurbished offices
Free Mersey Gateway bridge pass
Free parking
Free tea and coffee facilities
Free monthly lunch
Company social events
Full training provided.
Career development and progression opportunities
Rapidly expanding multi-functional operation
Upon successful Probation completion – opportunity once available to progress to DCB Legal with potential of OTE £7,200

Your new role and responsibilities:

Handle calls and queries appropriately, in a polite and professional manner
Take payments over the telephone
Negotiate suitable payment arrangements with debtors
Answer debtor queries using Client systems
Update status of accounts accordingly via Client systems
Review debtor evidence in line with acceptable company standards
Adhere to client business parameters
Comply with company policies and regulatory requirements on every call

What we need from you:

Excellent listener and communicator
Strong customer service skills
Ability to affectively work in a team
Be self-motivated and work well towards targets
Good PC Literacy skills, including a good working knowledge of Microsoft Office package
Good Negotiation skills
Previous experience in a fast-paced office/call centre environment desirable but not essential
Previous experience in debt recovery or payment management desirable but not essential as full training is provided

Please note: This is not a hybrid role, and the position is located at our Manor Park office in Runcorn. By submitting your application, you are agreeing for DCBL to store your personal information on file for Recruitment purposes

Benefits:

Company events
Company pension
Discounted or free food
Free parking

Schedule:

Day shift
Monday to Friday
No weekends

Work Location: In person

Want to know more about DCBL:

DCBL Website – HERE

DCBL LinkedIn - HERE

Quick apply

Refine Your Search

collection agent jobs in irlam, gtm

Inbound Collections

Experienced Customer Service Agent

Letting Agent

Collections Support Agent

Collections & Recoveries Manager

Data Coordinator

Credit Controller

Credit Controller

Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

Lettings Manager

Senior Associate - Family

Consultant Clinical Psychologist

Solicitor - Family

Lead Cloud Engineer

Senior Influencer Executive- Myprotein Germany

Debt Recovery Field Agent

Debt Recovery Agent

Reservations Agent

Compliance QA Analyst

Senior Infrastructure Engineer

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