Collection agent Work, Jobs in Dukinfield, Gtm (with Salaries)

Experienced Customer Service Agent
Go Car Credit —Warrington
- From £26,500 a year
- Part-time
- Hybrid work
- Financial services
- Communication skills
- Office experience
- Free parking
- Annual leave
Quick apply
11d
Collections & Recoveries Manager
Allica Bank —Manchester
- Full-time
- Hybrid work
Data Coordinator
JAA-Jones Lang LaSalle Limited —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Credit Controller
IM Group Services Limited —Blackburn
- £30,000 - £35,000 a year
- Full-time
- Organisational skills
- Financial services
- In-person
Quick apply
4d
Lead Software Engineer - Agent Safety
Kraken —Manchester
- Full-time
- Hybrid work
- Master's degree
- AWS
- AI
Quick apply
Lead Cloud Engineer
CreateFuture —Manchester
- Full-time
- Hybrid work
- Travel
- Mentoring
- Recruiting
Quick apply
Solicitor - Family
JMW Solicitors —Manchester
- Full-time
- Hybrid work
- Writing skills
- Business development
- Analysis skills
Quick apply
8d
Senior Influencer Executive- Myprotein Germany
THG —Manchester
- English
- Recruiting
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Collections Support Agent
JaJa Finance Ltd —Manchester
- £29,000 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1d
Compliance QA Analyst
Evolution Money —Manchester
- Up to £36,000 a year
- Full-time
- English
- Organisational skills
- Financial services
- Annual leave
Quick apply
21h
Letting Agent
The Letting Experts —Burnley
- £70,000 - £100,000 a year
- Remote
Quick apply
12d
Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence
AWS EMEA SARL (UK Branch) —Manchester
- Full-time
- Bachelor's degree
- Mentoring
- AI
Senior Infrastructure Engineer
Department for Work and Pensions —Manchester
- £57,946 - £73,205 a year
- Overtime
- Hybrid work
- Presentation skills
- Scripting
- Leadership
- Annual leave
- Employee assistance programme
12d
Wholesale Director
Footasylum —Rochdale
- Hybrid work
- Business development
- Analysis skills
- Training & development
Tax & Treasury Analyst
dnata —Manchester
- Full-time
- Hybrid work
- Analysis skills
- Accounting
- Analytics
- Referral programme
Senior Associate - Family
JMW Solicitors —Manchester
- Full-time
- Hybrid work
- Microsoft Word
- Writing skills
- Business development
Quick apply
Collections Advisor B2B
Worldpay (UK) Limited —Manchester
- Full-time
- Hybrid work
- Microsoft Word
- IT
- Communication skills
Quick apply
2d

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Collections & Recoveries Manager
Allica Bank —Manchester
Knowledge of the current regulatory environment including treating customers fairly and dealing with vulnerable customers.
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Yorkshire Water —Bradford
You will be a focused individual with previous people management experience and ideally knowledge of financial support options for customers.
£36,774 - £45,774 a year

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collection agent jobs near dukinfield, gtm

Experienced Customer Service Agent

Go Car Credit -
Warrington

Quick apply

Job details

Permanent | Part-time | Full-time
From £26,500 a year
11 days ago

Benefits

Free parking
Casual dress
Free flu jabs
Annual leave
Discounted or free food
Company pension
Work from home
Discounted gym membership
Employee assistance programme
Employee discount
Sick pay
On-site parking

Qualifications

Customer service call handling
Client engagement
Complaint handling
Financial services
Customer interaction
Communication skills
Office experience

Full job description

About The Role

Go Car Credit is a specialist motor finance lender supporting those with less than perfect credit scores to get behind the wheel. Our hire purchase deals don’t just get people a great car – they give people the chance to rebuild their credit score too.

An exciting opportunity has arisen for an Experienced Customer Service Agent, to join the Customer Care team based at either our Warrington or Portsmouth office.

Our agents are there when our customers need us the most. Where, due to their personal circumstances, a customer needs a greater level of understanding, or an extra level of support, you will be working to understand their situation and offering solutions when they are in times of financial difficulties. The Customer Service Agents are the main point of contact for our customers and support with a range of queries, as well as taking payments, managing complaints, and assisting with account-related questions. Our agents communicate with our customers using various channels such as inbound and outbound telephony and email. Detailed training will be provided to build on your existing experience.

You will help our customers understand their financial and legal obligations and always have good customer outcomes at the forefront of your mind.

We encourage applications from people from all backgrounds to join our team at Go Car Credit. Just as our customers come from diverse backgrounds, so do we, and we treat our team and our customers as individuals - with respect and fairness.

Where and when:

Based at our Warrington or Portsmouth office the working hours will be 37.5 hours across Monday to Saturday, between 8am and 8pm, including some bank holidays.

What you need:

The right individual will have:

Experience in dealing with customer queries.
Experience of working in a contact centre/office environment preferred.
Great communication skills, with the ability to create and build rapport with our customers (verbal, written and listening).
Customer service or collections experience preferred.
Experience in effectively discussing sensitive topics and holding difficult conversations.
Empathy and patience towards our customers, whilst being open-minded to different customer situations.
High levels of accuracy and attention to detail with a track record of delivering excellent customer service.
Experience of working within a financial services or a regulated environment with an understanding of the Consumer Duty and good customer outcomes preferred.
Experience of updating customer records quickly and accurately.
High levels of verbal and written communication with strong numeracy and influencing skills.
Ability to work collaboratively with colleagues and customers for the mutual benefit of our customers and our business.
Experience with investigating Customers' financial challenges.

In return we offer:

Competitive salary
Work-life balance – 37.5 hours per week, hybrid working from our Warrington or Portsmouth office with a level of flexibility that enables you to have a good work-life balance
25 days’ holiday plus bank holidays and a day off for your birthday (FTE)
Wellbeing support – market leading EAP including 24/7 advice line, counselling for you and your immediate family, menopause support and virtual GP appointments, paid leave when you need it most (company sick pay, time off for medical appointments, emergency dependent leave, compassionate leave and fertility treatment leave)
Financial support – financial coaching & support through our EAP, a discount platform access, car sharing scheme, discounted gym memberships, free flu vaccinations
Positive culture with a sociable atmosphere, casual dress code, food and drinks provided in the offices at great business park locations

Pay: From £26,500.00 per year

Benefits:

Casual dress
Company pension
Discounted or free food
Employee discount
Free flu jabs
Free parking
On-site parking
Work from home

Work Location: Hybrid remote in Warrington WA3 6AE

Quick apply

Refine Your Search

collection agent jobs in dukinfield, gtm

Experienced Customer Service Agent

Collections & Recoveries Manager

Data Coordinator

Credit Controller

Lead Software Engineer - Agent Safety

Lead Cloud Engineer

Solicitor - Family

Senior Influencer Executive- Myprotein Germany

Collections Support Agent

Compliance QA Analyst

Letting Agent

Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

Senior Infrastructure Engineer

Wholesale Director

Tax & Treasury Analyst

Senior Associate - Family

Collections Advisor B2B

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