Client services occupations Work, Jobs in Sutton Scotney, Ham (with Salaries)

Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- ERP systems
- Microsoft Office
- IT
Quick apply
Customer Success Assistant
Lifelong Mobility —Farnham
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Hospitality
- Communication skills
Quick apply
4d
Customer Support Administrator
Cleansing Service Group Limited —Whiteley
- £28,371 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
Key Account Coordinator
Gwella Contracting Services —Southampton
- £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Life insurance
Quick apply
Customer Support Representative
Safran —Fareham
- Full-time
- English
- Communication skills
- Free parking
- Flexitime
10d
Client Administrator UK (On Call, Full-Time)
Telemedicine Clinic —Reading
- Weekend availability
- Microsoft Excel
- English
- IT
eCommerce Enablement Executive
TD Synnex —Basingstoke
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
2d
Partner Success Representative (Maternity Cover)
Arrive —Basingstoke
- Hybrid work
- Customer service
- SQL
- JavaScript
Quick apply
Customer Care Representative
Prysmian Group —Bishopstoke
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Free parking
5d
Ad Agency Customer Success
CV Library —Fleet
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Client Service Manager
Datum Datacentres Ltd —Farnborough
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Management
- Free parking
- Sick pay
Quick apply
Customer Success Manager
Mysoft —Church Crookham
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- ERP systems
- Free parking
- Employee assistance programme
Quick apply
9d
Client Operations Specialist (Internal Account Manager)
AHEAD —Reading
- £35,000 - £55,000 a year
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Senior Carer Relations Consultant
Access Care Management Limited —Stockbridge
- £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
- Free parking
- Annual leave
Quick apply
8d
Customer Services Executive - Outbound & Delivery
TD Synnex —Basingstoke
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
- Time management
- Annual leave
5d
NHS Client Partner
Acacium Group —Salisbury
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
11d
Digital Customer Success Manager
Once For All UK —Basingstoke
- Sales
- Computer literacy
- Business development
- Employee assistance programme
Quick apply
Customer Service Representative
Curium Pharma —Portsmouth
- Customer service
- Analysis skills
- Organisational skills
Customer Service Executive
Benefact Group —Eastleigh
- From £24,700 a year
- Full-time
- Hybrid work
- Customer service
- Annual leave
- Sick pay
Quick apply
Apprentice Service Delivery Analyst
Intec Business Colleges —Reading
- £16,000 a year
- Temporary
- Customer service
- IT
- In-person
Quick apply
12d

I want to receive the latest job alerts for client services occupations in sutton scotney, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client services occupations jobs near sutton scotney, ham

Administrator jobs in Reading

Customer Service Representative jobs in Portsmouth

Key Account Manager jobs in Southampton

Customer Service Representative jobs in Basingstoke

Customer Service Representative jobs in Ilford

Customer Service Representative jobs in Torquay

Customer Service Representative jobs in Coventry

Customer Service Representative jobs in Croydon

Customer Service jobs in London

Junior Customer Success jobs in London

Customer Service Representative jobs in London

Administrator jobs in Chiswick

Transport Administrator jobs in Manchester

Part Time Administrator jobs in Burton On Trent

Part Time Administrator jobs in Hove

Data Administrator jobs in Manchester

Administrator jobs in Crawley

Customer Success Manager jobs in Gloucester

Customer Success Manager jobs in Stockport

Customer Success Manager jobs in Plymouth

Customer Success Manager

KERRIDGE COMMERCIAL SYSTEMS CORP -
Hungerford

Quick apply

Job details

Permanent | Full-time

Qualifications

ERP systems
Microsoft Office
IT
SaaS
Account management
Communication skills

Full job description

"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively

Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication.

The Customer Success Manager (CSM) is accountable for driving measurable customer outcomes, retention, and long term value across a defined portfolio of customers.

This role goes beyond relationship management or issue resolution. CSMs at Klipboard proactively guide customers to adopt the right capabilities, change behaviours where needed, and clearly demonstrate value over time.

The CSM acts as the orchestrator of the customer experience, working across Product, Support, Professional Services, and Sales to ensure customers achieve success that is visible, provable, and repeatable.

Key Responsibilities:

Customer Outcomes & Value

Own the overall success of customers in your portfolio
Establish clear success goals aligned to the customer’s business objectives
Translate Klipboard capabilities into practical, outcome led use cases
Regularly validate and articulate value achieved (time saved, risk reduced, performance improved)

Proactive Risk & Lifecycle Management

Monitor customer health, sentiment, and product adoption signals
Proactively identify customers at risk and lead recovery plans
Take ownership of escalations and coordinate swift, effective resolution
Ensure smooth transitions from onboarding to business as usual

Adoption & Engagement

Drive meaningful adoption of core and high value product capabilities
Influence customer behaviour to align with best practice usage
Encourage self sufficiency while remaining a trusted strategic partner
Lead structured service reviews focused on outcomes, not activity

Internal Alignment & Advocacy

Act as the voice of the customer internally, grounded in evidence, not anecdote
Collaborate with Support, Product, and Delivery teams to resolve systemic issues
Feed actionable insights into product roadmap and service improvements
Contribute to the continuous improvement of Customer Success ways of working

Commercial Impact

Support retention, renewal, and expansion through value led engagement
Identify advocacy opportunities including references, case studies, and testimonials
Work closely with Sales and Renewals teams to ensure a joined up customer journey
Identify and log leads into the Sales team

Any other duties as requested that are commensurate with the role.

Skills, Knowledge and Experience:

Experience & Capability

Proven experience in a Customer Success, Account Management, or similar role
Experience managing multiple customers and priorities simultaneously
Strong commercial awareness with the ability to link activity to outcomes
Comfortable working with data, health indicators, and customer insight

Communication & Influence

Clear, confident communicator with senior customer stakeholders
Able to lead value‑based conversations and challenge constructively
Strong written and presentation skills
Builds trust quickly with both customers and internal teams

Mindset & Behaviours

Outcome‑focused and proactive
Curious, analytical, and comfortable with ambiguity
Ownership‑driven — sees issues through to resolution
Continuously learning and improving

Tools & Technology

Comfortable using CRM platforms, customer success tooling, and analytics
Confident with Microsoft Office and collaboration tools
Open to using AI‑assisted tooling to reduce manual effort and improve insight

Company Info

You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."

Equal Opportunities

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.

If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team.

Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!

To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes. If you wish to be considered for our PSL then please email [email protected] however please note we receive a high volume of requests and we are unable to accept them all

#LI-Hybrid

Quick apply

Refine Your Search

client services occupations jobs in sutton scotney, ham

Customer Success Manager

Customer Success Assistant

Customer Support Administrator

Key Account Coordinator

Customer Support Representative

Client Administrator UK (On Call, Full-Time)

eCommerce Enablement Executive

Partner Success Representative (Maternity Cover)

Customer Care Representative

Ad Agency Customer Success

Client Service Manager

Customer Success Manager

Client Operations Specialist (Internal Account Manager)

Senior Carer Relations Consultant

Customer Services Executive - Outbound & Delivery

NHS Client Partner

Digital Customer Success Manager

Customer Service Representative

Customer Service Executive

Apprentice Service Delivery Analyst

I want to receive the latest job alerts for client services occupations in sutton scotney, ham

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected