Technical analyst Work, Jobs in Westcliff On Sea, Ess (with Salaries)

TECHNICAL ANALYST - SERVICENOW
Laing O'Rourke —Dartford
- Continuous improvement
- IT
- Communication skills
ERP System Analyst
TE Connectivity —Braintree
- Microsoft Excel
- ERP systems
- Data analysis skills
- Health & wellbeing programme
- Employee stock purchase plan
Data & Business Insights Analyst
Dovetail Games Ltd —Chatham
- Full-time
- Hybrid work
- SQL
- Presentation skills
- Organisational skills
Quick apply
2d
SCADA Systems Analyst
South East Water —Snodland
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Supervising experience
- Programmable logic controllers
- Annual leave
10d
Trainee Asbestos Consultant / Surveyor - Maidstone
Vadella —Maidstone
- £27,060.80 - £29,224.00 a year
- Weekend availability
- Customer service
- IT
- Construction experience
- Annual leave
- Referral programme
Quick apply
Workday HCM Configuration Specialist (UK based)
RSM UK —Chelmsford
- Full-time
- Hybrid work
- Presentation skills
4d
Part Time Qualified Laboratory Analyst - Maidstone
Vadella —Maidstone
- £14.00 - £14.49 an hour
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Laboratory experience
- Annual leave
- Employee discount
Quick apply
Senior Security Architect
Fallow Management —Gillingham
- £95,000 - £100,000 a year
- Full-time
- Azure
- Computer Science
- AWS
- Free parking
- Health & wellbeing programme
Quick apply
5d
DATA BUSINESS ANALYST
Laing O'Rourke —Dartford
- SQL
- Agile
- AI
Operations Support Analyst
Ground Control —Billericay
- Full-time
- Hybrid work
- SQL
- Communication skills
- Annual leave
- Life insurance
Quick apply
12d
IT Support Engineer (1st to 2nd Line Progression)
3Gi Technology Ltd —Brentwood
- £28,000 - £32,000 a year
- Full-time
- Windows
- IT
- In-person
- Free parking
- Sick pay
Quick apply
5d
IT Support Team Leader
Stonebridge Mortgage Solutions Limited —Basildon
- Full-time
- Supervising experience
- Continuous improvement
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Business Analyst
Cabot Financial —West Malling
- Hybrid work
- Azure
- Data analysis skills
- Analysis skills
- Employee discount
Quick apply
2d
Power Platform lead analyst.
NECSWS —Bexley
- Full-time
- Azure
- SharePoint
- Communication skills
- Annual leave
- Employee assistance programme
10d
Power Platform lead analyst.
NECSWS —Bexley
- Full-time
- Azure
- SharePoint
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d
Asbestos Consultant - Maidstone
Vadella —Maidstone
- £31,990 - £43,535 a year
- Weekend availability
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply

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TECHNICAL ANALYST - SERVICENOW

Laing O'Rourke -
Dartford

Apply Now

Job details

Permanent

Benefits

Private medical insurance

Qualifications

Business analysis
Continuous improvement
ServiceNow
IT
Requirements gathering
Communication skills

Full job description

7888

Dartford

Permanent

Technical Analyst – ServiceNow

Location: Dartford

Employer: Laing O'Rourke

About the IT function

The IT function has renewed its strategy in response to Laing O'Rourke's ambition to transform the construction and engineering industry – making it more sustainable, more productive, and fit for the future.
Our focus is on applying technology in ways that genuinely matter: shaping how complex programmes are delivered, how decisions are made, and how digital capability improves outcomes for people, communities and the environment.
We are building a modern, resilient IT environment where data underpins decisions, automation and AI enhance processes, and technology enables progress at scale. People joining us now will help create what comes next, not simply maintain what exists.

The role

We are looking for a Technical Analyst to play a key role in shaping how the ServiceNow platform supports business processes, service delivery and operational efficiency. This role sits at the intersection of business and technology, translating business needs into structured, scalable solutions. You will also support continuous improvement and governance, helping the platform evolve in a consistent and controlled way while contributing to business-critical projects and module development.

What will you be doing?

Capture and define requirements using user stories, prioritisation and process mapping

Translate business needs into clear, actionable requirements for delivery teams

Support end-to-end delivery from discovery through to deployment

Collaborate with developers and platform teams to ensure effective implementation

Identify opportunities to improve processes and simplify workflows

Support governance by promoting standardisation and reducing unnecessary customisation

Contribute to continuous improvement and strengthening platform maturity

Who will you work with?

You will work closely with business stakeholders, ServiceNow platform teams, delivery partners and wider IT colleagues, acting as a key link between business needs and technical delivery.

Key measures of success

Clearly defined and well understood requirements that enable efficient and effective platform delivery.
Strong stakeholder relationships, reflected in trust, engagement, and positive feedback.
Improved process consistency and operational flow across services supported by the platform.
Increased adoption of standard platform capabilities, reducing unnecessary customisation and complexity.
Effective collaboration with development and delivery teams, resulting in predictable and high-quality outcomes.
Demonstrated ownership and accountability across the full delivery lifecycle, from discovery through to deployment.
Tangible contributions to platform maturity, governance, and continuous improvement.

Why this role?

This is an opportunity to work on business-critical initiatives that shape how services are delivered across the organisation. You will contribute to meaningful platform and module development, while also influencing governance, standards and continuous improvement as the platform evolves.

About you

Experience in a Technical Analyst, Business Analyst or similar role (ServiceNow preferred)

Business analysis skills including requirements capture, user stories, prioritisation and process mapping

Ability to simplify complex requirements into clear, structured outputs

Experience working with delivery teams to implement solutions

A proactive approach to improving processes, governance and ways of working

Excellent communication and stakeholder engagement skills

Non-essential skills:

Experience working within ServiceNow, including exposure to modules such as ITSM, ITOM, or related capabilities.
Experience in complex or multi business unit organisations.
Familiarity with platform governance, process design, or platform optimisation initiatives.
Experience supporting platform transformation, modernisation, or consolidation programmes.
Relevant certifications such as ITIL, CBAP, or ServiceNow certifications.

Don't meet every requirement?

We know people bring different experiences. If this role feels like the right next step, we would still encourage you to apply.

About Us

Laing O'Rourke are an international engineering and construction company delivering state-of-the-art infrastructure and buildings projects for clients in the UK, Middle East and Australia.

Certainty, reliability, quality – this is what our clients want. And at Laing O'Rourke, we have more than 150 years of experience delivering it. Laing O'Rourke's story is one of energy, passion, ambition, people and teamwork. We harness the power of our experience, stretching back over a century and a half to deliver certainty for our clients.

As part of the Disability Confident scheme, we would like to enable access to candidates with long term conditions and disabilities through the ‘Offer an interview scheme'. This supports applicants that meet the essential criteria by offering an interview for the advertised position. Please let us know if you would like to opt in to this scheme and let us know if you require any adjustments for the interview process.

We want to ensure our recruitment process is accessible to all. If you need the application form in an alternative format or you would like to know more about our recruitment process, please email [email protected]

Refine Your Search

technical analyst jobs in westcliff on sea, ess

TECHNICAL ANALYST - SERVICENOW

ERP System Analyst

Data & Business Insights Analyst

SCADA Systems Analyst

Trainee Asbestos Consultant / Surveyor - Maidstone

Workday HCM Configuration Specialist (UK based)

Part Time Qualified Laboratory Analyst - Maidstone

Senior Security Architect

DATA BUSINESS ANALYST

Operations Support Analyst

IT Support Engineer (1st to 2nd Line Progression)

IT Support Team Leader

Business Analyst

Power Platform lead analyst.

Power Platform lead analyst.

Asbestos Consultant - Maidstone

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