Network engineer Work, Jobs in Tendring, Oxf (with Salaries)

Tier 1 Technical Support Engineer
8x8, Inc. —Aylesbury
- Monday to Friday
- Customer service
- English
- Computer networking
Senior Network Engineer
Haas F1 Team —Banbury
- Weekend availability
- Azure
- Bachelor's degree
- Travel
- Flexible schedule
Quick apply
IT Infrastructure Engineer - Jaguar TCS Racing
Fortescue —Kidlington
- Childcare
- Azure
- Windows
- Employee assistance programme
Optical Systems Engineer
Archangel Lightworks —Oxford
- Full-time
- Laboratory experience
- Analysis skills
- Leadership
- Annual leave
- Work from home
Quick apply
AI LLM Engineer - Autonomous Network
Capgemini —Abingdon
- Hybrid work
- Azure
- Master's degree
- AWS
4h
Senior Site Reliability Engineer
Kinetic Software —Milton Keynes
- £65,000 - £70,000 a year
- Hybrid work
- Azure
- Scripting
- Linux
- Employee assistance programme
- Employee discount
Java Software Engineer
Elsevier —Oxford
- Full-time
- Java
- SQL
- JavaScript
- Employee assistance programme
- Employee discount
Senior Analytics Engineer
Diligencia Group —Summertown
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- No experience needed
- Free parking
- Work from home
Quick apply
7d
Java Software Engineer
RELX —Oxford
- Full-time
- Java
- SQL
- JavaScript
- Employee assistance programme
- Employee discount
Technical Support Specialist
VoCoVo —Chipping Norton
- £38,000 - £41,000 a year
- Hybrid work
- Computer networking
- Linux
- Employee assistance programme
- Sick pay
OSS & Autonomous Network Engineer
Capgemini —Abingdon
- Hybrid work
- Master's degree
- Travel
- Computer networking
4h
Business Analyst
HMGCC (His Majestys Government Communications Centre) —Hanslope
- £53,761 a year
- Overtime
- Remote
- Analysis skills
- Presentation skills
- Communication skills
- Free parking
- Annual leave
2d
Frequency Comb Photonics Engineer
Infleqtion —Kidlington
- Full-time
- Hybrid work
- Doctoral degree
- Data analysis skills
- Laboratory experience
- Annual leave
Quick apply
Process Engineer
JD.COM INTERNATIONAL UK LTD —Milton Keynes
- Microsoft Excel
- Engineering
- ERP systems
Quick apply
Controls Principal Engineer
Dematic Ltd. —Banbury
- Full-time
- AutoCAD
- Engineering
- Electrical Engineering
Information Security Engineer
Motor Insurers' Bureau —Milton Keynes
- £70,000 a year
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Communication skills
- Employee assistance programme
2d
Core Network Senior Test Engineer
Capgemini —Abingdon
- Computer networking
- Communication skills
9d
Embedded Software Engineer
Wipac Technology —Buckingham
- Full-time
- C++
- Software development
Production Engineer
Archangel Lightworks —Oxford
- Full-time
- CAD
- ERP systems
- Assembly
- Annual leave
Quick apply
Full-Stack Software Engineer (Business Systems)
Network Rail —Milton Keynes
- £43,588 - £53,167 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- AWS
- Free parking
- Annual leave
9d

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network engineer jobs near tendring, oxf

Tier 1 Technical Support Engineer

8x8, Inc. -
Aylesbury

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Job details

Qualifications

Jira
Customer service
LAN
English
Technical support
Firewall
VoIP
Computer networking
AI
Communication skills
Debugging

Full job description

8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact.

As a Tier 1 Technical Support Engineer you will be First-line support to the company’s end customers. This is a great opportunity for a driven individual to learn a lot within a tech-growing company, and use and improve their current level of skill and experiencea Tier 1 in an Advanced Technical Support environment. This will be accomplished by providing a differentiated, world-class customer experience and top-level technical support for our product, from first-level troubleshooting to training to enable self-service. Customers request assistance via many channels including, phone, email, and customers portal.
You have a passion for solving problems and helping our customers. You must be able to quickly get to the root of customer problems by gathering all the necessary information, investigating and either resolving the customers issue or redirecting/escalating to the correct tier within the organization.

Responsibilities
-Engage the customer through multiple channels like Phone, Chat, Web, and -Email proactively, using case management tools like Salesforce and Jira

Diagnose and rectify technical problems and queries following first-line fix criteria and where possible resolving at the first call
Own support cases, making sure to record, track, and resolve each issue accurately, efficiently, proactively, and with completeness
Empowering customers by promoting a Knowledge base and self-service
Set up new users' accounts and profiles working alongside internal teams
Work with senior engineers on escalated tickets
Capture, structure, reuse, and improve knowledge articles within the case resolution workflow according to the knowledge-centred Service (KCS) methodology

Qualifications

Proven experience leveraging AI-enabled tools to enhance efficiency, problem-solving, and collaboration.
Good technical knowledge and technical support with a strong customer focus or related experience
Competent experience with IP and networking technologies
Knowledge of IP telephony (VoIP), Session Initiated Protocol (SIP), and unified communications
Basic knowledge of network routers, switches, firewalls, systems and tools, and the ability to independently debug broad, complex, Local Area Networks (LAN) and Wide Area Networks (WAN)
Exceptional customer service and confident communication skills, customizing your interaction with both technical and non-technical audiences
Prioritization skills and capability to make high-impact decisions while multitasking
Flex and take on ad hoc projects and cases to challenge growth and learning

This role is hybrid, with 3 days per week required on-site at our Aylesbury, UK office.
Working hours: 9:00–17:30, Monday to Friday.

8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.

View the Participant Poster in English and Español.

View the Right to Work Poster in English and Español.

We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at [email protected] (Include “Reasonable Accommodation” in the subject line)

Our Job Applicant Privacy Notice can be found here.

Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram.

Apply Now

Refine Your Search

network engineer jobs in tendring, oxf

Tier 1 Technical Support Engineer

Senior Network Engineer

IT Infrastructure Engineer - Jaguar TCS Racing

Optical Systems Engineer

AI LLM Engineer - Autonomous Network

Senior Site Reliability Engineer

Java Software Engineer

Senior Analytics Engineer

Java Software Engineer

Technical Support Specialist

OSS & Autonomous Network Engineer

Business Analyst

Frequency Comb Photonics Engineer

Process Engineer

Controls Principal Engineer

Information Security Engineer

Core Network Senior Test Engineer

Embedded Software Engineer

Production Engineer

Full-Stack Software Engineer (Business Systems)

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