Member services representative Work, Jobs in North Shields, Twr (with Salaries)

Customer Service Representative
Leeds Building Society —Newcastle upon Tyne
- £25,000 - £26,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Computer literacy
- Communication skills
5d
Sales Canvasser
Ringtons —Bedlington
- £25,620 - £35,000 a year
- Part-time
- Microsoft Word
- Customer service
- In-person
- Employee assistance programme
- Flexible schedule
Quick apply
3d
Sales - Sales Advisor - UK
New Look —Sunderland
- Part-time
- Customer service
9d
Temporary Medical Receptionist - Maternity cover
Talbot Medical Centre —South Shields
- £12.82 - £13.34 an hour
- Temporary
- Computer literacy
- Writing skills
- English
Quick apply
5d
Weekend School Cleaner (part-time)
Royal Grammar School, Newcastle —Newcastle upon Tyne
- £12.71 an hour
- Part-time
- Cleaning
- Leadership
- Communication skills
- Health & wellbeing programme
- Employee discount
Quick apply
11d
Fitness Coach
JDGYMS —North Shields
- Part-time
- Data analysis skills
- Cleaning
- Teaching
- Employee discount
Quick apply
3d
Executive Assistant to the Head
Royal Grammar School, Newcastle —Newcastle upon Tyne
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
Customer Service Advisor (Full-time)
Ashford Orthodontics —Sunderland
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Referral programme
Quick apply
2d
3.5t Van Driver
JC Atkinson & Son Ltd —Washington
- From £12.71 an hour
- Full-time
- Sales
- Customer service
- Communication skills
Quick apply
4d
Food Service Auditor, Newcastle (Independent Contractor)
NSF International —Newcastle upon Tyne
- Weekend availability
- Hospitality
- Travel
- Communication skills
- Flexible schedule
Resource Planning Analyst
HM Land Registry —Durham
- £32,119 a year
- Part-time
- Customer service
- Analysis skills
- Presentation skills
- Annual leave
9d
Registration Officer (RO) - Durham *Updated*
HM Land Registry —Durham
- £26,811 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
- Annual leave
- Flexible schedule
4d
Sales Development Representative - Bilingual Spanish and Italian (UK Remote)
Turnitin, LLC —Newcastle upon Tyne
- Full-time
- Remote
- Spanish
- English
- Analysis skills
- Annual leave
Quick apply
Purchasing Practitioner
Durham University —Durham
- £25,844 - £26,663 a year
- Full-time
- Hybrid work
- University
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
8d
General Assistant
BaxterStorey UK —Durham
- £13 an hour
- Full-time
- Serving
- Customer service
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
Fitness Coach - Part Time
JDSPORTS —Newcastle upon Tyne
- Part-time
- Business
- Leadership
- Teaching
- Employee discount
Quick apply
8d
Trainee Technician (Transport Planning/Highway Design)
Gateshead Council —Gateshead
- £25,185 - £25,583 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Organisational skills
- Annual leave
- Employee discount
11d
Sports Med Sales Representative - North East
Zimmer Biomet —Newcastle upon Tyne
- Full-time
- Travel
- Business
- Medical terminology
- Health & wellbeing programme
Quality Engineer
Bekaert NV —Willington Quay
- Computer literacy
- Analysis skills
- Continuous improvement
Assistant Manager, Kurt Geiger, Metro Gateshead
Kurt Geiger —Metrocentre
- Full-time
- Retail management
- Leadership
- Communication skills
- Employee discount
Quick apply

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member services representative jobs near north shields, twr

Customer Service Representative

Leeds Building Society -
Newcastle upon Tyne

Apply Now

Job details

Full-time
£25,000 - £26,500 a year
5 days ago

Benefits

Company pension

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Technical support
Customer support
Customer interaction
Communication skills

Full job description

Ready to Build an Extraordinary Career in Financial Services?
Join our dynamic team! We're offering a competitive salary between £25,000 - £26,500, depending on your experience. Grow with us and be rewarded for your expertise and dedication
How you'll help us live our purpose
We've been helping our members save for their future and buy a home of their own since 1875. By joining us, you'll play a big role in helping us to put home ownership within reach of more people, generation after generation.
It's a purpose that drives everything we do and one we're proud of. And you can play your part too - join our dedicated team in Our Contact centre and we'll support you to give our members the great service we pride ourselves on, whatever they're saving for.

Hours of work:
Our vibrant contact centre is open Monday to Friday 8am-8pm and Saturdays 9am-5pm.
You'll work 35 hours a week with a set eight-week rota including one in three Saturdays. On successful completion of your first 6 months, you'll also have the option for hybrid working.
Visa Sponsorship: This role does not meet the eligibility criteria for sponsorship under the Skilled Worker visa route. Therefore, we are only able to consider applications from individuals who already have the right to work in the UK without employer sponsorship.
How you'll make a difference
As the first point of contact for our customer's inbound calls you'll thrive on creating a positive experience whether it's a call about savings or mortgages. Customer calls range from balance enquiries to speaking to the members about their mortgage payments to more complex queries.
You'll use your IT knowledge and skills to help customers self-serve online, support with technical issues and respond to social media messaging.
Taking ownership of every call, you'll aim to resolve customer queries as efficiently and effectively as possible whilst recognising that on occasions you may need to collaborate with other teams and arrange a call back to provide the right solution.
Whatever your day brings, your work will really make a difference and you'll feel proud of delivering positive outcomes for our customers.

What you'll bring to the role:
We'd love to hear from you if you have experience of working in a customer service environment.
Have strong communication and interpersonal skills and can build positive and relationships with customers and colleagues.
Able to handle high volumes of calls efficiently and with professionalism.
Able to manage own your workload and structure your day. Can prioritise and multi-task when required whilst completing tasks to a high standard.
Show empathy and resilience when faced with demanding situations and can adapt to a wide variety of customer scenarios.
Ability to process verbal and written information, assess a situation and make good judgements.
Computer literate and is comfortable with Microsoft Word and basic Excel.

And in return, you'll get the best from us:
An annual colleague bonus of up to 12%
Hybrid working with 60% of your time at home
Matched pension contributions of up to 10%
26 days holiday, plus bank holidays and holiday purchase scheme of up to 5 days each year
Colleague Mortgage and Saver products
2 days' volunteering per year
We'll give you a place to belong with the support to learn, develop and shape a meaningful career.
Why choose Leeds Building Society?
Our business is centred around our people. Our colleagues are at the heart of everything we do and we're extremely proud of our Inclusive Employers Gold accreditation in 2023. We're committed to equal opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
You'll be joining a truly purpose-focused culture which helped us win the Leading with Purpose award at the 2023 Business Culture Awards. This recognises the progress we're making to embed our purpose with our colleagues, and the actions we've taken to put home ownership within reach of more people, generation after generation.
Why wait? Apply now
We'd love to hear from you. But don't wait around - we may close the advert early and we'd hate for you to miss out.
Leeds Building Society is devoted to creating a culture and workplace that is representative of the communities we serve. If you'd like to work with us but are unsure if you meet the full criteria for a role, please contact the recruiter as we'd like to find out more about the skills and experience that you could bring to the Society. We're committed to supporting you to be at your best and if you'd like to discuss any reasonable adjustments, please reach out to us on [email protected]

Apply Now

Refine Your Search

member services representative jobs in north shields, twr

Customer Service Representative

Sales Canvasser

Sales - Sales Advisor - UK

Temporary Medical Receptionist - Maternity cover

Weekend School Cleaner (part-time)

Fitness Coach

Executive Assistant to the Head

Customer Service Advisor (Full-time)

3.5t Van Driver

Food Service Auditor, Newcastle (Independent Contractor)

Resource Planning Analyst

Registration Officer (RO) - Durham Updated

Sales Development Representative - Bilingual Spanish and Italian (UK Remote)

Purchasing Practitioner

General Assistant

Fitness Coach - Part Time

Trainee Technician (Transport Planning/Highway Design)

Sports Med Sales Representative - North East

Quality Engineer

Assistant Manager, Kurt Geiger, Metro Gateshead

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