Client associate Work, Jobs in Annesley, Ntt (with Salaries)

Associate Client Advocate
Aptean —Sheffield
- Full-time
- Hybrid work
- Salesforce
- IT
- AI
Client Support Administrator (Part-time)
Duncan & Toplis —Derby
- Part-time
- Microsoft Office
- Travel
- Organisational skills
Immigration Consultant
Fragomen —Sheffield
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Business Analyst
London Stock Exchange Group —Nottingham
- Full-time
- AWS
- APIs
- Agile
Groups & Events Coordinator
Delta Hotels by Marriott Breadsall Priory —Morley
- Full-time
- Customer service
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
7d
Night Team Leader - 6 months FTC
CEVALogistics —Derby
- Part-time
- Continuous improvement
- Training & development
- Leadership
- Annual leave
- Employee discount
5d
Service Technician
Crane Payment Innovations —Sheffield
- £30,000 - £32,000 a year
- Full-time
- Windows
- Microsoft Office
- Travel
- Paid training
- Annual leave
Quick apply
Digital Creative Developer & Designer
University of Derby —Kedleston
- £32,260 - £41,689 a year
- Weekend availability
- University
- Organisational skills
- AI
- Annual leave
- Employee assistance programme
3d
D365 BC Contractors - Business Central - Register Here
Columbus United Kingdom —Nottingham
Quick apply
Internal Audit Associates
Derby City Council —Derby
- £20 - £24 an hour
- Call to connect
- Hybrid work
HR Business Partner, Mansfield Campus PXT
Amazon UK Services Ltd. —Nottingham
- Full-time
- Management
- Microsoft Office
- Master's degree
Generator Proposals Engineer
Rehlko —Heanor
- £50,000 - £85,000 a year
- Full-time
- Analysis skills
- Annual leave
- Employee discount
Docucare Associate
Xerox —Sheffield
- Full-time
- Maintenance
- Mentoring
- Leadership
13d
Business Development Manager
Market Infra Consulting Limited —Sheffield
- Up to £45,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Business development
- Presentation skills
- Free parking
- Health & wellbeing programme
Quick apply
Associate Project Manager
Turner & Townsend —Nottingham
- Full-time
- Civil engineering
- Engineering
- Project management
Quick apply
Project Manager
Rehlko —Heanor
- Full-time
- CRM software
- Travel
- Organisational skills
- Employee assistance programme
10d
Business Development Manager
Brush Group —Loughborough
- Monday to Friday
- Hybrid work
- CRM software
- English
- Microsoft Office
- Employee assistance programme
- Life insurance
Lead Auditor
RIQC —Derby
- Organisational skills
- Time management
Senior /Associate Planner
Fisher German —Ashby-De-La-Zouch
- Part-time
- Hybrid work
- Microsoft Office
- IT
- Employee assistance programme
Architectural Technologist
Maber Associates Limited —Nottingham
- £38,000 - £48,000 a year
- Full-time
- Hybrid work
- English
- Project management
- Construction experience
- Annual leave
- Employee assistance programme
Quick apply
3d

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client associate jobs near annesley, ntt

Associate Client Advocate

Aptean -
Sheffield

Apply Now

Job details

Full-time

Qualifications

Contract management
Salesforce
IT
SaaS
AI
Account management
Communication skills
Negotiation

Full job description

United Kingdom
6884
Employee Regular Full Time

Job Description

Overview

We’re looking for an Associate Client Advocate for our office in Sheffield. The position is full-time. You’ll join an awesome team to support our growing customer base.

About the Role
The Associate Client Advocate is a relationship-first role at the heart of Aptean’s Customer Advocacy organisation. You will serve as the primary point of contact for an assigned portfolio of customers, owning the full renewal and payment lifecycle, from quote to cash, across all products and services.

This is not your typical renewals or collections role. As an Associate Client Advocate, you will work alongside AI agents that handle the day-to-day process work: automated renewal outreach, collections workflows, reminders, and escalations. That frees you to focus on what matters most: spending meaningful time each day talking with customers, building trust, resolving issues, and protecting revenue. Your judgement, empathy, and commercial instinct are what make the difference.

Success depends on your willingness to proactively pick up the phone, engage customers in meaningful conversations, and build strong relationships through regular direct interaction. We are looking for someone who is energized by speaking with customers.

You will also:

Own a portfolio of customer accounts end-to-end, serving as their single point of contact throughout the renewal and payment lifecycle
Dedicate significant daily time to direct customer conversations - proactive outreach, renewal discussions, collections follow-up, and relationship building. This role requires a high level of comfort and confidence in initiating and managing customer calls.
Manage and oversee AI agents that automate process-driven renewals and collections activity across your portfolio, actioning escalations and exceptions that require human judgement
Prepare renewal contracts and order forms, ensuring accuracy in pricing, uplift, and co-terminations
Frame customer value stories and address barriers to renewal through proactive, data-informed communication
Oversee invoicing, payment follow-up, and resolution of open accounts
Coordinate with Finance, Legal, and Operations to resolve system or billing issues
Identify on-premises customers who may benefit from SaaS migration and partner with Account Managers on that motion
Collect and act on CSAT/CES feedback post-renewal to continuously improve process ease and quality

About You

You are a confident, proactive communicator who genuinely enjoys being on the phone and building real relationships with customers. You have a business generalist mindset. You're comfortable operating across renewals, collections, account management, and customer success without being pigeonholed into one lane. You are commercially aware, organised, and self-directed. You manage your own workload with minimal supervision, prioritise across a portfolio of accounts, and handle difficult conversations - objections, collections, at-risk renewals - with professionalism and composure. You are tech-comfortable and quick to pick up new digital platforms and tools.

You must also have:

Strong communication and negotiation skills, with the ability to manage conversations at both business and finance levels
High attention to detail and genuine accountability for results and process ownership
Comfort and enthusiasm for working alongside AI tools and automation to drive efficiency and scale
A collaborative approach - you contribute actively within a team structure and support those around you

To be ahead of the pack, you might have:

1+ years of experience in customer success, renewals, account management, or finance operations, preferably within a SaaS or software company
Working knowledge of Salesforce or a similar CRM platform
Experience with contract management and billing systems
An understanding of both on-premises maintenance and SaaS subscription models, including the nuances of messaging and negotiation
Prior experience working with or alongside AI tools, digital agents, or workflow automation platforms

What's in it for you?

Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth.

About Aptean

At Aptean, our mission is to solve tomorrow’s unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean’ s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean’ s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations.

“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy

Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.

Apply Now

Refine Your Search

client associate jobs in annesley, ntt

Associate Client Advocate

Client Support Administrator (Part-time)

Immigration Consultant

Business Analyst

Groups & Events Coordinator

Night Team Leader - 6 months FTC

Service Technician

Digital Creative Developer & Designer

D365 BC Contractors - Business Central - Register Here

Internal Audit Associates

HR Business Partner, Mansfield Campus PXT

Generator Proposals Engineer

Docucare Associate

Business Development Manager

Associate Project Manager

Project Manager

Business Development Manager

Lead Auditor

Senior /Associate Planner

Architectural Technologist

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