Senior optical Work, Jobs in Writtle, Ess (with Salaries)

Customer Engagement Specialist
Wurth UK Ltd —Erith
- £35,000 - £40,000 a year
- Microsoft Excel
- Sales
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
Chief Project Engineer
Leonardo UK Ltd —Basildon
- £78,000 - £95,000 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Flexible schedule
- Referral programme
10d
Analog IC Design Engineer
Semtech —Stansted
- Full-time
- Engineering
- English
- Master's degree
Optometrist
Boots —Saffron Walden
- Weekend availability
- Patient care
- Communication skills
- Employee discount
Senior Care Assistant (Day)
Maria Mallaband Care Group —Saffron Walden
- £13.40 an hour
- Full-time
- Care experience
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
13d
Senior Residential Support Worker
Compass Children's Homes —Westcliff-on-Sea
- £33,883 - £36,712 a year
- Full-time
8d
Senior Conference & Events Operations Manager - Excel London
Levy —London
- £46,310 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Senior Mechanical Integrator - Permanent Installation
Tait —Haverhill
- Full-time
- Management
- Engineering
- Project management
- Annual leave
- Employee assistance programme
BIM Manager
Tait —Haverhill
- Full-time
- AutoCAD
- Engineering
- Bachelor's degree
- Annual leave
- Employee assistance programme
Head of FP&A
Napier AI —London
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
- Annual leave
- Employee discount
Quick apply
Administrator Intern - 9 Months FTC
GOC Internship Programme —London
- £27,627 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
8d
Electrical Engineer
Tait —Haverhill
- Full-time
- CAD
- Engineering
- Programmable logic controllers
- Annual leave
- Employee assistance programme
2h
Consultant Psychiatrist (Female PD)
Cygnet —London
- Up to £160,000 a year
- Full-time
- Hospital
- Driving
- Free parking
- Annual leave
10d

More jobs to discover

Find similar jobs that you might be interested in.

Chief Project Engineer
Leonardo UK Ltd —Basildon
Using your experience and authority to provide technical leadership, you will help teams to find the appropriate approach to managing technical risk to help…
£78,000 - £95,000 a year
10d
Project Chief Engineer
Leonardo UK Ltd —Luton
Establish technical links within the Customer community to capture customer drivers and concerns. Set the direction for technology maturation activities,…
£78,000 - £95,000 a year

I want to receive the latest job alerts for senior optical in writtle, ess

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Engagement Specialist

Wurth UK Ltd -
Erith

Quick apply

Job details

Permanent
£35,000 - £40,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Excel
Sales
Analysis skills
Presentation skills
Leadership
Communication skills

Full job description

Customer Engagement Specialist

£35,000-£40,000 DOE

Role Purpose

The Customer Engagement Specialist will play a pivotal role in accelerating customer growth, strengthening retention, and shaping how we engage with medium and large business customers. This is an entrepreneurial, KPI-driven role that requires initiative, creativity, and the confidence to influence the sales and Key Account management teams.

As we expand and evolve our customer management strategy, this role offers genuine progression opportunities and the chance to help define what best-in-class customer engagement looks like for our organisation.

Key Responsibilities

Strategic Customer Growth & Engagement

Promote and support positive customer growth across medium and large customers while supporting new customer acquisition through targeted engagement initiatives.
Work proactively with the sales and KAM workforce to align efforts, strengthen communication, and ensure a unified customer experience across the entire customer journey.
Analyse customer performance data, growth trends, and engagement activity to identify opportunities, risks, and clear actions.

Entrepreneurial Ownership of Customer Programs

Design, implement, and continuously improve customer reward, retention, and loyalty programs.
Increase the use and effectiveness of customer data across all touchpoints, ensuring insights are embedded into commercial decision-making.
Lead communication and roll-out of all customer initiatives, ensuring the field teams are equipped, informed, and motivated to execute.

Sales Territory & CRM Effectiveness

Ensure vacant sales territories receive proactive communication and consistent customer contact.
Strengthen CRM usage across the sales organisation by improving data quality, process adherence, and practical value for end-users.
Support sales operations with territory optimisation, including data cleansing and opportunity mapping.

Customer Insights & Continuous Improvement

Conduct customer satisfaction surveys across all customer clusters in line with ISO requirements, transforming findings into actionable recommendations.
Analyse new, at-risk, and strategically important customers to recommend targeted interventions and safeguard business continuity.
Develop rules and follow-up structures to ensure actions are approved, implemented, and monitored.

Campaign Planning & Lead Development

Identify new potential customers and create tailored campaign strategies, including channel selection, messaging, qualification processes, and sales-force enablement.
Work with teams to ensure every campaign is executed with clarity, purpose, and measurable outcomes.

Reporting & Recommendations

Provide clear, data-backed updates to the Head of Customer Operations, including progress against KPIs, program outcomes, and further recommendations to strengthen customer growth and loyalty.

Required Skills & Qualities

Strong leadership presence with the confidence to influence commercial teams
Demonstrated project management ability
High level of initiative and entrepreneurial thinking
Strong analytical and problem-solving capabilities
Exceptional communication and customer-management skills
Advanced Excel proficiency
Sales and/or marketing background preferred
Highly organised, detail-driven, and comfortable presenting to senior stakeholders

What We Offer

23 days holiday (raising up to 28 with Length of Service)
Pension in line with auto-enrolment
Health Care plan – money towards your dental, optical and treatment therapies!
Employee Assistance Programme
Staff discount on all Wurth products
Career progression

Why This Role Matters

This is a critical role in a pivotal moment for the business. We are building the future of our customer engagement and retention ecosystem, and the Customer Engagement Specialist will stand at the centre of that transformation.

You will not simply manage tasks—you will shape strategy, improve how we work, and unlock new commercial value. This is a unique opportunity to make a mark, grow with the organisation, and influence what the next chapter of customer excellence looks like

Company Overview

Please visit https://wurth.co.uk for more information

Quick apply

Refine Your Search

senior optical jobs in writtle, ess

Customer Engagement Specialist

Chief Project Engineer

Analog IC Design Engineer

Optometrist

Senior Care Assistant (Day)

Senior Residential Support Worker

Senior Conference & Events Operations Manager - Excel London

Senior Mechanical Integrator - Permanent Installation

BIM Manager

Head of FP&A

Administrator Intern - 9 Months FTC

Electrical Engineer

Consultant Psychiatrist (Female PD)

More jobs to discover

I want to receive the latest job alerts for senior optical in writtle, ess

Explore jobs in more locations

Company Overview

Jobseeker tools

Employer Tools

Browse

Stay Connected