[off track] Work, Jobs in Birmingham, Wmd (with Salaries)

FM Help Desk Operative
Centrick —Birmingham
- £25,000 - £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Sick pay
Quick apply
Train Sanding Operative
OCS Group —Wednesbury
- £13.45 an hour
- Weekend availability
- Heavy lifting
- Communication skills
Airport Station Manager
Wilson James —Birmingham
- £50,000 - £53,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount
5d
Customer Care Coordinator
Public Library of Science —Birmingham
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Loss Prevention Officer- Birmingham
NEXT —Birmingham
- From £25,068 a year
- Weekend availability
- Travel
- IT
11d
Scheduler
SGS —Oldbury
- Up to £30,500 a year
- Full-time
- Microsoft Office
- Organisational skills
- Time management
- Annual leave
Quick apply
IT Apprentice
JBC Skills Training Ltd —Coventry
- £15,600 a year
- Full-time
- Customer service
- Administrative experience
- Analysis skills
Quick apply
General Manager- Birmingham City FC
Levy —Birmingham
- Up to £70,000 a year
- Weekend availability
- Hospitality
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Customer Support Representative
Camozzi Automation Ltd —Nuneaton
- From £25,000 a year
- Full-time
- Customer service
- Computer literacy
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
6d
Cyber Security Analyst
Low Carbon Contracts Company —Birmingham
- £74,000 a year
- Hybrid work
- Azure
- English
- AWS
- Annual leave
- Work from home
Quick apply
4d
Breaking News Reporter - Birmingham
Newsquest Media Group —Birmingham
- Full-time
- Presentation skills
- Employee discount
Quick apply
Installer/Collector
Drive Medical —Wolverhampton
- Full-time
- Driving
- Free parking
- Annual leave
Quick apply
Management Trainee - Birmingham
SIXT —Birmingham
- Full-time
- Sales
- Customer service
- English
- Annual leave
- Employee assistance programme
Quick apply
Funeral Service Assistant - Long Day Shift
OurCoop —Birmingham
- £13.43 an hour
- Day shift
- Paid training
- Annual leave
3d
Production Team Leaders
NP Aerospace —Coventry
- £34,886.40 a year
- Full-time
- Organisational skills
- Agile
- IT
- Annual leave
Operations & Commercial Trainer - Train Drivers
WM Trains —Birmingham
- Full-time
- Driving
- Employee assistance programme
Software Engineering Manager (Customer Digital Experience)
BT —Birmingham
- DevOps
- AWS
- JavaScript
6d
Installation Engineer - Streetly
Netomnia —Streetly
- £30,100 - £34,000 a year
- Overtime
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Team Member
NEXT —Solihull
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
4d
Business Analyst
Network Plus —Walsall
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Contracts
- Agile
Quick apply
6d

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FM Help Desk Operative

Centrick -
Birmingham

Quick apply

Job details

Full-time
£25,000 - £26,000 a year

Benefits

Company pension
Sick pay

Qualifications

Customer service
Microsoft Office
Organisational skills
IT
Communication skills
Help desk

Full job description

We’re Virtu Property — specialists in soft services for residential property.

Our expert teams deliver high-quality cleaning, caretaking, grounds care, and specialist maintenance to keep properties running smoothly and looking their best.

And we’re not stopping there! We’ve expanded to offer tailored residential freehold housing management, and we’re always exploring new ways to innovate and add value for our clients.

We have an incredible opportunity for an FM Help Desk Operative to join our Facilities Management team and be the first point of contact for all FM-related queries!

As an FM Help Desk Operative, you’ll play a key role in ensuring smooth operations by logging, monitoring, and coordinating maintenance tasks. You’ll deliver exceptional customer service while supporting planned and reactive maintenance across the organisation. This is a standalone role where you’ll have full responsibility for managing the help desk function.

What you’ll be doing

No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply.

Handle FM queries via phone, email, and help desk systems.
Log and prioritise maintenance requests, assigning them to the right teams or contractors.
Track progress, ensuring jobs meet SLAs and KPIs.
Provide timely updates to requestors and escalate issues when needed.
Assist with scheduling planned preventative maintenance (PPM).
Maintain accurate records and produce performance reports.

What you need to succeed

Experience in a facilities help desk or customer service role.
Strong IT skills (help desk systems, Microsoft Office).
Excellent communication and organisational skills.
Ability to manage multiple tasks and work under pressure.
Customer-focused and proactive approach.
Desirable: Knowledge of CAFM systems and FM processes.

Why join us?

Time to Recharge: 25 days’ holiday plus bank holidays
Future Security: Enhanced pension scheme based on role
Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support
Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most
Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most
Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally
Mental Health Support: 24/7 mental health services
Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way
Giving Back: One volunteer day annually to support a charity or cause close to your heart
Benefit Platform: One online platform for all benefits and recognition

At Virtu, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed.

Quick apply

Refine Your Search

[off track] jobs in birmingham, wmd

FM Help Desk Operative

Train Sanding Operative

Airport Station Manager

Customer Care Coordinator

Loss Prevention Officer- Birmingham

Scheduler

IT Apprentice

General Manager- Birmingham City FC

Customer Support Representative

Cyber Security Analyst

Breaking News Reporter - Birmingham

Installer/Collector

Management Trainee - Birmingham

Funeral Service Assistant - Long Day Shift

Production Team Leaders

Operations & Commercial Trainer - Train Drivers

Software Engineering Manager (Customer Digital Experience)

Installation Engineer - Streetly

Team Member

Business Analyst

I want to receive the latest job alerts for [off track] in birmingham, wmd

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