Customer support coordinator Work, Jobs in Swallowfield, Brk (with Salaries)

Library Services Co- Ordinator
EBSCO —Didcot
- Full-time
- CRM software
- Microsoft Outlook
- Computer literacy
Customer Sales Coordinator
Shorts Group Ltd —Bracknell
- £27,905 a year
- Sales
- Computer literacy
- Computer skills
Customer Service Coordinator
Millbrook Healthcare Group Ltd —Guildford
- £27,001 a year
- Full-time
- Computer literacy
- Data entry
- Office experience
- Employee discount
- Flexible schedule
Quick apply
Service Helpdesk Coordinator
BCAS Biomedical Services Ltd —High Wycombe
- £24,000 - £26,000 a year
- Full-time
- Microsoft Word
- Data entry
- Organisational skills
- Referral programme
Quick apply
5d
Sales and Marketing Co Ordinator
Pierre Fabre —Reading
- Marketing
- Bachelor's degree
- No degree
Customer Experience Coordinator
Johnson Controls —Sunbury
- Full-time
- Computer literacy
- Computer skills
- Annual leave
- Employee assistance programme
Administrative Coordinator
Tetra Tech —Abingdon
- Full-time
- Computer literacy
- Organisational skills
- Contracts
Sales Support Coordinator
Cosmic Semiconductor Solutions —Guildford
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
- Annual leave
Quick apply
Customer Service Coordinator
Johnson Controls —Sunbury
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Annual leave
- Employee assistance programme
Repairs Co-ordinator (Admin)
PA Housing —Walton-on-Thames
- £30,796 - £32,150 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
Sales team admin coordinator
Absolute Alignment Ltd —Aldershot
- From £13 an hour
- Part-time
- CRM software
- Microsoft Office
- Administrative experience
Quick apply
VodafoneThree Strategic Financial Governance Co-Ordinator
VodafoneThree —Newbury
- Full-time
- Hybrid work
Quick apply
Junior Technical Sales & Projects Coordinator
Jonas Software —Woking
- Full-time
- Organisational skills
- Communication skills
- Time management
Customs Operations & Service Coordinator
Expeditors —Feltham
- Full-time
- English
- Business development
- Continuous improvement
- Employee stock purchase plan
Quick apply
Customer Experience Coordinator
Lionel Hitchen —Andover
- Microsoft Word
- Microsoft Outlook
- ERP systems
Service Coordinator - Fixed Term (Maternity Cover)
SOCOTEC UK & Ireland —Thame
- Microsoft Outlook
- Customer service
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
10h
Hire & Sales Coordinator
GAP Group —London
- Full-time
- Sales
- Organisational skills
- Communication skills
Quick apply
Mobile Hire & Sales Coordinator
GAP Group —London
- Full-time
- Microsoft Outlook
- Sales
- Organisational skills
Volunteer Lead Co-Ordinator
DEBRA —Bracknell
- £19,200 - £21,600 a year
- Part-time
- Organisational skills
- Communication skills
Quick apply
Client Sales service & Operations Co-Ordinator
Proactive Group —Slough
- £29,741.40 a year
- Full-time
- Microsoft Word
- CRM software
- Writing skills
Quick apply
3d

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customer support coordinator jobs near swallowfield, brk

Library Services Co- Ordinator

EBSCO -
Didcot

Apply Now

Job details

Full-time

Qualifications

CRM software
Technical troubleshooting
Microsoft Outlook
Stakeholder collaboration
Computer literacy
Stakeholder liaison
Library, archives or museum experience
Internal department liaison
Microsoft Office Suite
Technical support
Numeracy
Maths
Continuous improvement
Organisational skills
Project schedule tracking
Kaizen
Customer support
Customer interaction
Communication skills
Project progress tracking
Progress tracking

Full job description

Your Opportunity:

We're looking for a highly organised and proactive Library Services Co-Ordinator to join our Operations team in Didcot. This is an exciting opportunity to play a key role in supporting our Library Technical Services (LTS) and Warehouse teams, ensuring the successful implementation of library value-added services for customers.

As the central point of coordination between customers and internal teams, you'll manage processes, support projects, troubleshoot issues, and help deliver an outstanding customer experience. If you enjoy working in a fast-paced environment where no two days are the same, have excellent attention to detail, and thrive on solving problems, we'd love to hear from you.

What You'll Do:

Coordinate the implementation and ongoing management of library value-added services for customers.
Provide administrative support to the Library Technical Services team, including maintaining CRM records, customer accounts, project documentation, and status trackers.
Act as a key point of contact for customers during onboarding, providing regular updates and coordinating implementation activities.
Manage project trackers to ensure progress is visible across teams and deadlines are met.
Handle email communications between departments, ensuring key updates and priorities are shared effectively.
Collaborate with Warehouse, Technical and Cataloguing teams to identify, resolve and prevent customer issues.
Troubleshoot print and digital acquisition queries, cataloguing records, and book processing requirements.
Work closely with customers to understand their workflows and technical requirements, identifying solutions where system limitations exist.
Support the maintenance and development of Library Technical Service specifications and workflows.
Contribute to continuous improvement initiatives and undertake additional projects to support operational objectives.

About You:

You'll be an organised, detail-oriented individual with excellent communication skills and a passion for delivering exceptional service. You enjoy working collaboratively, can manage multiple priorities, and are comfortable learning new systems and processes.

You'll also bring:

Excellent written and verbal communication skills.
Strong organisational skills with the ability to prioritise workload and meet deadlines.
High levels of accuracy and attention to detail.
Good analytical and problem-solving abilities.
Proficiency in Microsoft Office applications, including Outlook, Word and Excel.
Experience using CRM and order management systems.
A proactive approach, taking ownership of tasks and seeking opportunities to improve processes.
The ability to adapt quickly in a changing, fast-paced environment.
Basic literacy and numeracy skills.

Desirable:

Previous experience within an academic library, publishing or library services environment.
An understanding of library workflows, cataloguing, acquisitions or book processing.

Apply Now

Refine Your Search

customer support coordinator jobs in swallowfield, brk

Library Services Co- Ordinator

Customer Sales Coordinator

Customer Service Coordinator

Service Helpdesk Coordinator

Sales and Marketing Co Ordinator

Customer Experience Coordinator

Administrative Coordinator

Sales Support Coordinator

Customer Service Coordinator

Repairs Co-ordinator (Admin)

Sales team admin coordinator

VodafoneThree Strategic Financial Governance Co-Ordinator

Junior Technical Sales & Projects Coordinator

Customs Operations & Service Coordinator

Customer Experience Coordinator

Service Coordinator - Fixed Term (Maternity Cover)

Hire & Sales Coordinator

Mobile Hire & Sales Coordinator

Volunteer Lead Co-Ordinator

Client Sales service & Operations Co-Ordinator

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