Customer service team lead Work, Jobs in Pitstone, Bkm (with Salaries)

Customer Service Team Leader
Arriva UK Bus Limited —Luton
- £28,900 a year
- Overtime
- Continuous improvement
- Training & development
- Communication skills
Quick apply
6d
Customer Service Team Leader - Looking for Your First Leadership Opportunity?
ACO Technologies plc —Bedford
- Call to connect
- CRM software
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
14d
Sales & Service Team Manager
B&Q —High Wycombe
- £32,000 - £41,000 a year
- Part-time
- Sales
- Driving
- Annual leave
- Employee assistance programme
Lead Agent
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
Lead Online Manager
Sainsbury's —Aylesbury
- From £37,000 a year
- Team management
- Training & development
- Retail management
- Employee discount
2h
Lead Agent - T3
ABM —London Heathrow Airport
- £15.44 an hour
Salesforce Technical Lead
Association for Project Management —Princes Risborough
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- No degree
- Free parking
- Annual leave
Quick apply
Scheduling Team Supervisor
Thermo Fisher Scientific —Hemel Hempstead
- Full-time
- CRM software
- English
- Continuous improvement
5d
Retail and Post Office Team Lead (Manager level)
UOE UK Ltd —Potters Bar
- £14.40 an hour
- Weekend availability
- Customer service
- Retail management
- Cash handling
- Health & wellbeing programme
- Employee discount
Quick apply
5d
Retail Team Lead
UOE —Thame
- £14.40 an hour
- Weekend availability
- Management
- Sales
- Microsoft Office
Administration Lead
Bancroft Medical Centre —Hitchin
- £14 - £15 an hour
- Full-time
- Microsoft Outlook
- Customer service
- GP surgery experience
- Free parking
- Health & wellbeing programme
Quick apply
7d
NOC 3rd Line Technical Team Leader
Boxxe Group —Hemel Hempstead
- Analysis skills
- Communication skills
People & Service Team Leader
River Island —Watford
- Weekend availability
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
Team Leader
Swim Sports Company Ltd —Hitchin
- £27,000 - £28,000 a year
- Weekend availability
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
Ecommerce Retail Media Lead
Ocado Retail —Hatfield
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
Service Team Leader
Riverside Consultancy —Middlesex
- £35,000 - £37,000 a year
- Full-time
- Training & development
- Communication skills
- Time management
- Health & wellbeing programme
- Annual leave
Quick apply
6d
Team Leader
Mountain Warehouse —Stevenage
- £13.32 an hour
- Part-time
- Customer service
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Revenue Management Strategic Lead
Ocado Retail —Hatfield
- Full-time
- Hybrid work
- Analysis skills
- School
Retail Floor Lead (Bicester Village)
Vuori, Inc —Bicester
- Full-time
- Sales
- Customer service
- Organisational skills
- Annual leave
Quick apply
High Care Production Team Leader
Absolute Taste —Bicester
- Full-time
- Communication skills
Quick apply

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Customer Service Team Leader

Arriva UK Bus Limited -
Luton

Quick apply

Job details

£28,900 a year
6 days ago

Qualifications

Complaint handling
Performance management
Continuous improvement
Professional development mentoring
Customer interaction
Training & development
Team motivation leadership
Communication skills

Full job description

Customer Service Centre Team Leader

Location: Luton Head Office
Hours: Monday to Friday – rotating shifts (08:00–16:00 one week, 10:00–18:00 the next)
Salary: £28,900 per annum + opportunity for overtime
Benefits: Free bus pass, great career development and progression

Are you a natural leader with a passion for delivering brilliant customer service? Do you thrive in a busy, fast-paced environment where every day is different? If so, we’d love you to join us at Arriva as our next Customer Service Centre Team Leader in Luton.

In this role, you’ll lead, coach, and empower a team of customer service advisors who support millions of bus customers across the UK. You’ll be the driving force behind a high-performing team—helping them deliver exceptional service, solve problems, resolve complaints, and create consistently positive experiences.

Guided by Arriva’s values of Doing the Right Thing, Caring Passionately, and Making a Difference, you’ll shape a culture built on empathy, accountability, and continuous improvement.

What You’ll Be Doing

Lead & Inspire: Motivate and manage a team of customer service advisors to deliver outstanding service.
Coach & Develop: Support your team with regular feedback, training, and development to help them shine.
Drive Performance: Monitor KPIs, quality, and productivity to keep standards high.
Champion Customer Experience: Ensure queries and complaints are resolved quickly, effectively, and with genuine care.
Problem-Solve: Create a proactive, solution-focused environment where challenges are resolved confidently.
Live Our Values: Role-model the Arriva approach—always putting customers first.
Collaborate: Work closely with colleagues across the business to support continuous improvement and innovation.

What We’re Looking For

Experience leading or coaching a team in a customer service, contact centre, or similar fast-paced environment
A passion for delivering brilliant customer experiences
Strong communication and interpersonal skills
Calm, confident problem-solving abilities—even under pressure
A flexible, organised approach and the ability to manage multiple priorities

If you’re ready to lead from the front, inspire others, and make a genuine impact for our customers, we want to hear from you.
Apply today and become part of the Arriva family!

Quick apply

Refine Your Search

customer service team lead jobs in pitstone, bkm

Customer Service Team Leader

Customer Service Team Leader - Looking for Your First Leadership Opportunity?

Sales & Service Team Manager

Lead Agent

Lead Online Manager

Lead Agent - T3

Salesforce Technical Lead

Scheduling Team Supervisor

Retail and Post Office Team Lead (Manager level)

Retail Team Lead

Administration Lead

NOC 3rd Line Technical Team Leader

People & Service Team Leader

Team Leader

Ecommerce Retail Media Lead

Service Team Leader

Team Leader

Revenue Management Strategic Lead

Retail Floor Lead (Bicester Village)

High Care Production Team Leader

I want to receive the latest job alerts for customer service team lead in pitstone, bkm

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